Veeam Agent for Microsoft Windows Room for Improvement

Manager at Thaba Chweu
Generally, I think it is a good product and there is not so much to add. There are a few places where it can be improved. One place where the product can be improved is the update time. Updating sometimes gives us a problem by taking too long or causing other problems. It's not as straightforward as it should be. I would like to have an app for connecting with my mobile and my laptop. It would be nice if I can just look at it with a mobile device from home and more than one way to connect so I would not have to always use one device. View full review »
Lobna Alkomy
Sr. Backup & Recovery Specialist at
This solution has many issues with the VSS (Volume Snapshot Service) when working with the Hyper-V solution. They are related to networking and a need to restart the host. The stability of this solution needs to be improved. We used it with windows server 2012 R2 and we faced many problems related to the VSS service, the backup failed due to some issues with the VSS service and the solution was to restart not the service but the host totally to back again in full function. it was very bad situation especially we are talking about Hyper-V host with many production machines. Honestly, i ca't be sure that the reason in veeam, may be in the window. View full review »
Giancarlo Ballestracci
System Manager at Ergon
An area that this solution could be improved would be with the licensing. View full review »
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IT Consultant at a transportation company with 1,001-5,000 employees
The solution needs continuous data protection; something that allows for continuity. If one site is failing, the other site can come up so everything keeps going. The data protection should be continuous rather than schedule-based. The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete. The user interface is good, but occasionally the change rate of the visible information is a bit slow and provides the wrong guidance. For example, the visible bandwidth might refresh only after five minutes, so sometimes you're looking at incorrect details because the refresh hasn't happened yet. View full review »
Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company with 501-1,000 employees
I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS and local admin account. It doesn't like the domain admin account. it's a primary permission issue. View full review »
IT Manager at a construction company with 1,001-5,000 employees
It is not always easy to update this solution to the newer version, so the update process needs to be improved. It can be a pain. In the network discovery, we still have to use the agents for some machines. View full review »
Web developer at a energy/utilities company with self employed
So far, the solution has been working very well for us. Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution. View full review »
CEO at a tech services company with 51-200 employees
The problems with this solution are generally tied to the Windows environment. I would like to have a more automated installation process. View full review »
David Dotan Sofer
CTO at SoferTech
If I'm trying to locate an item to restore from one of the backups, I would appreciate the ability to perform a global search on the catalog. This includes all backups from the entire infrastructure. I would like to have more flexibility in terms of reporting details about the backup. Specifically, I would like to get it from the whole infrastructure, instead of each one of the jobs. View full review »
IT Professional at a tech services company with 1,001-5,000 employees
I would like to see a more user-friendly installation process and better technical support. The troubleshooting for Windows needs to improve. View full review »
Find out what your peers are saying about Veeam Software, Acronis, Veritas and others in Backup and Recovery Software. Updated: March 2020.
407,845 professionals have used our research since 2012.