Veeam Backup & Replication Reviews

It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. 

It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS.

As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication.

Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point.

In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy.

The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual.

I have been using this solution for the past three years.

It is scalable. We have many users of this solution.

Veeam doesn't focus on a particular segment. Small, medium, and large businesses can use it for backup. Solutions such as Veritas, Commvault, and Rubrik are more focused on the enterprise segment, and they are not really SMB friendly. Veeam has really excelled on that part. 

If you are a small business today, you'll grow tomorrow, and Veeam will grow with you. There are certain scenarios where Veeam is not a perfect fit, but for a vast majority of scenarios, Veeam is basically the number one solution in the market, especially now with their new release in which they have a new feature to conduct beautiful backups to Linux repositories. 

The main challenge for small and medium businesses has been the investment in backup storage that can provide such features. Most of the solutions that can provide such features are pretty expensive, and they weren't an option for small and medium businesses. Now, they can just install Veeam on a Windows Server, Linux, Ubuntu, and other systems and configure the backups and store the backups on that storage itself.

Their support is perfect for the Veeam Backup Replication for VMware and Hyper-V workload because Veeam started as a backup company for backing up VMware and Hyper-V environments. Now they have agents all over the place. They have lots of products and plug-ins. If you have an issue with a specific item of a pretty new product and the team behind is not so big, you can run into issues in terms of the response time and resolution in a timely fashion.

In certain situations, you need to contact a specific team, but they don't have a unified support model in which you just open a support case, and then they figure out internally which team to assign it to. You have to pick the team to which your issue belongs. So, if your problem is with VMware or Hyper-V backups or restores, you can open a case with the Veeam Backup Replication team. If you have an issue with the Agent for Windows, you need to open a case with the Agent for Windows team. If you have any issue with Nutanix backups, you need to open a case with the respective team. Sometimes, you get into a loop between teams because an issue can be complex and applicable to multiple teams. When a case is going from one team to another team, you get a lot of emails. Other than that, their support is great. 

The installation doesn't take much time. It also depends on the customer environment, but installing the software is pretty much "next, next, next", and then you just have to wait for the installation to complete. It relies on your CPU, memory, and disk resources, so the faster your server is, the faster it can happen. Some installations can take one hour, and some installations can take 15 minutes. It really depends on the environment.

They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it.

I would definitely recommend this solution to others. It can be deployed on-prem or on the cloud. They also have a new cloud-specific product. They have an agentless backup for Azure Cloud, AWS Cloud, and Google Cloud, but you can still use Veeam Backup Replication on the cloud.

I would rate Veeam Backup & Replication a nine out of ten.

For multiple data centers:

• Backup and recovery for VMware 2000 VMs
• Windows and Linux Clients
• Migrations (replication).

Veeam does its job well. However, there are more than a dozen commonsense items which should have been built into the software, such as being able to sort the column of server names while in a backup job and being able to see what VMs are already in a job when you add a new server.

Veeam replication gives migration tools/options for VMware, which is nice. I also enjoy the ability to quickly search for VMs through the Veeam console.

The product is missing some commonsense features and tools for an enterprise backup recovery product, but it is reliable, fairly resilient, and works. 

I do not like how Veeam's software is dependent on a remote database which relies on the architecture that Veeam is protecting. HA for SQL (Veeam's database) is not really supported. I have been there, and done that. This leads to jobs corrupted, chains broken, etc. 

The remote SQL server has had multiple sizing issues within the logs and SQL backup space and sharing with other database apps. 

For example, when the SQL became unresponsive, Veeam crashed, jobs got corrupted, chains had to be restarted, old chains kept and pruned, etc. 

A little, but storage sizing is done by another company.

Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other half are extremely polite and will provide some basic support, but rather than explain what needs to be fixed, they ask you to run some recommended steps and methods that take time providing with no real results so they can go work on another ticket.

We switched for multiple reasons. More options and configurations are available with Veeam. It can be a very flexible product.

Initial setup was easy. However, after 40 days, it may not act the way you predicted it would. You may have to go back and make changes. 

With Veeam, you need to analyze how everything works, not just how it looks like it should work compared to your experience with similar products.

Implementation was all internal.

Setup cost and licensing of Veeam are nothing to complain about when compared to similar products for enterprise backup recovery solutions.

We did not evaluate them to the same extent since they did not pass our evaluation requirements.

You will enjoy Veeam's resiliency. It does not break in the middle of the night if properly designed, and Veeam gives you tools to make this easier to do than other products. Users will be able to get around Veeam's shortcomings more easily if they are experienced with PowerShell scripting and watch the SQL database server (for remote SQL servers) like its your lifeline.

Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.

Before this product we were using something else that was entirely unreliable for our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).

• Being able to Backup from Cloud Services like Azure
• Better Logging to assist you in determining root causes of failures
• Better Traffic Throttle Monitoring

18 months.

Yes but easily resolved with the support from our Sales/Tech team provided by VEEAM.

None.

Very Good.

Very Good.

Unreliable /success-failure rates.

Very Straightforward.

In-house.

Hard to say but I would say the company wouldn't be around based on the event described above.

Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.

We looked at AppAssure (DELL) and CommVault.

Do your research but by far this is one of the best products out there. Agentless is a very good thing to leverage in a Backup Software.

The replication features and data recovery technology.

We were able to turn the data recovery process over to technicians instead of allowing only engineers to recover customer data. Another big bonus, is that the data recovery process was fairly simple and fast.

Cost. At the time this was one of the most expensive backup software available. Compared to StorageCraft that was more than half the cost for a virtual machine agent.

I did trying to get the initial backups to run on for a SQL Server. It was stopping a service for some odd reason when trying to run the backup. Also had some speed issues due to running multiple jobs at once.

Not really. Just your typical growing pains of a new technology.

The cost of adding additional sockets. It was a lot more than just purchasing an additional agent like you would for Backup Exec or StorageCraft.

The customer service with Veeam is great. One of the best I have ever had to deal with.

The technical support is great. I have had to turn to them a few times for some very complex issues. They were very patient and knowledgeable.

Previously my customers were using tapes and Backup Exec. Tapes are just a disaster waiting to happen, and backup exec did not provide an image based backup solution.

The setup for me was pretty straight forward. Install the software on a dedicated server, configure the jobs and leave it alone.

This solution was setup in house. We did not use a vendor to configure it, since my company acted as an IT provider for the company we were implementing it for.

Varied by client and their infrastructure needs.

Yes. Storage Craft, Datto, UniTrends

There are quite a few features for Veeam which are helpful, but in my mind the ability to take a backup from a week ago and spin up a temporary VM to retrieve files is the feature I use the most. The wizards are extremely user friendly and easy to use. Another very nice feature of Veeam is the ability to seamlessly intergrate with your VM environment. From within Veeam I can browse all of my VMs and choose the appropriate vm I want to add to backup. The low disk warnings are awesome in Veeam, I am alerted well before we run out of space.

Veeam has saved us many hours retrieving deleted files as well as testing backups. Our old backup solution was getting to the point where we could not go more than a couple of days without backups failing. With Veeam we have not had any time where backups did not run. We also have been able to run since January 2014 with no “failed” backups.

The performance is slow when making changes. I am unable to determine if the cause is slow disk that we use for our storage, of if Veeam is slow. When I delete a VM in Veeam it takes about 20 minutes to delete the backups with 83 restore points. With that being said we are getting the “Speed Boost” upgrade that should improve performance. With this being said, the program performs very quick when navigating around the UI. One issue I have ran into is I have been confused at times and added the same VM to multiple backup jobs. I wish there was a “warning” box that would pop up saying this vm is already protected in another job.

We have been on Veeam Backup & Replication 7.0 Enterprise Edition since January 2014. We are updating to the latest version of Veeam late 2014. Previously we were on a HP tape backup for many years.

We had an outside vendor do the initial deployment

Veeam is extremely stable. I have not had to do anything with the Veeam VM since the original install. We get 100% backups every day.

Scalability for me is adding new VMs to be backed up by Veeam. Without much training I am able to create a group and add the new VMs to the group to be backed up by Veeam.

Have not contacted support

Have not contacted support

We used HP Storageworks. We were no longer getting consistent good backups. Every day we had to baby the backup to make it work. As part of the Veeam backup we also we able to get away from the tape backup system.

Setup was completed by an outside consultant.

We used an outside consultant who was extremely familiar with Veeam, they did great.

We did not evaluate any other backup systems, we were on a tight timeline due to too many failing backups. We went with Veeam due to our consultants great experience with Veeam from other clients.

Veeam is a great fit for a seasoned IT pro, of someone who is green. Get a trial of the software and try it. My other advice is to do the math and get a large enough SAN. We currently keep 180days of backups for 50+ VMs.

Our primary use case is to back everything up.

The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It is a faster backup than the conventional methods because it takes up the bare metal.

In terms of what could be improved, I would say the manageability but not that much else.

In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem.

I have been using Veeam Backup & Replication for a few years.

Veeam Backup & Replication is pretty stable. It has the odd problems here and there, but they are mostly due to snapshot running or things like that.

Veeam Backup & Replication is very scalable.

There are two administrators maintaining it.

In terms of increased usage, all future servers will be running Audit. We don't plan on changing for another one.

Technical support is pretty good. They have a fast response.

The last solution we used was Commvault and we were not satisfied with the results with the backup time, but that was more than 10 years ago.

The initial setup is pretty straightforward.

I'm not the one who installed initially, so I couldn't say for the implementation, but adding any products is very straightforward.

Our license is yearly, but I don't know the cost.

We did brief surveys of other solutions, but Veeam seemed to correspond with our virtual needs because 85% of our servers are virtual.

I am very satisfied with Veeam Backup & Replication.

On a scale of one to ten, I would give Veeam Backup & Replication an eight point five because it solves our problems but it's not perfect, but more than good enough.

Backup speed should be increased, and there should be more functionality.

Veeam's configuration is very complex in my opinion. I believe a more simplified configuration would be beneficial.

I have been working with Veeam Backup & Replication for four or five years.

Veeam Backup Replication is a stable product.

The technical support is good.

The initial setup is easy.

The price is reasonable.

I work as an engineer on enterprise threat systems rather than backup and restore; primary storage area.

I would rate Veeam Backup & Replication a nine out of ten.

Our primary use case of this solution is for application servers, web servers on Linux, Windows, AIX, databases, Db2, Sybase, Oracle and the like. 

I think this solution does VM back ups very well. 

I find this product to be rather weak when it comes to database integration and that really is problematic. It needs to have better integration with the database components as well as the cloud-based services.

I've been using this solution for about a year. 

At the moment, this product is not very stable. 

I think it is horizontally scalable, but not vertically very scalable. It tends to run into issues with regards to performance if you require vertical scalability.

In South Africa, the technical support is average. They should respond more quickly and be more customer friendly. The rep really needs to be more knowledgeable. 

We previously used Veritas. 

The initial setup was quite complex and took us a few months to install. We used a partner and vendor for the installation because we had a lot of problems. As a result, we're not sure if we'll continue with the solution or choose an alternative. 

We chose Veeam because the licensing was cheap and we got a special deal from them. 

I wouldn't really recommend this solution. In terms of the integration of this solution, we're finding it doesn't do everything it promises. There is a difference between what the sales people tell you and the reality. Because of the issues we've had, I rate this solution four out of 10.