Product Manager Storage, Database and Backup & Replication at a tech company with 1,001-5,000 employees
MSP
Easy to install with good incremental backup capabilities and works for companies of various sizes
Pros and Cons
  • "The solution can work for companies no matter the size or scope."
  • "There needs to be more integration with VMware and the virtual machine."

What is our primary use case?

I primarily use the solution for replication, backup, and disaster recovery.

It's basically BaaS, Backup as a Service in in physical and virtual environments, 

and DRaaS, Disaster Recovery as a Service. It allows for backups on-premise. 

What is most valuable?

The solution allows for incremental backup and incremental reverse. It's very helpful. 

Overall, it's a good product. The tool is very important to our organization. 

They've gone ahead and improved 90% of the tool. They have the software that we need and we've really enjoyed using them overall.

The solution is easy to install and the programming is pretty basic.

The solution can work for companies no matter the size or scope.

What needs improvement?

In the future, I would like to see the product offer a full backup, virtual machines, and point systems as well as database and application power in the Veeam Backup. There needs to be more integration with VMware and the virtual machine.

For my client, bandwidth is a problem. We do not know the sizing of the environment and it's a problem in every RPO in the time of sizing. This is a big problem.

If the solution could offer a backup for SAN as part of its functionality, that would be a major advantage in comparison to other software companies. It is made for VMware. This is a specialty tool for VMware virtual machines. It would be ideal if it could also be for Veeam and you didn't have to leverage it via VMware. 

For how long have I used the solution?

I've been using the solution for about three years at this point.

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What do I think about the scalability of the solution?

We handle all sizes of company. It doesn't matter if it is medium, large, or small - including government organizations and banks, which can be quite sizable.

How are customer service and support?

I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better in that sense. I do use them rarely, although I do have an open ticket right now.

Which solution did I use previously and why did I switch?

I'm also using CloudConnect, as well.

How was the initial setup?

The initial setup is not overly complex. It's pretty easy to install. For us, the implementation is straightforward, as it is what we do. We handle implementations for a variety of clients.

What about the implementation team?

We handle the implementation ourselves for our clients. We don't need an implementor or consultant to help us.

Which other solutions did I evaluate?

We have looked at other solutions in the past - for example, VMware.

The difference is in licensing. Veeam is licensed via a virtual machine or a physical machine. Other companies have a different setup.

However, VMware is very easy to use in terms of functionality, and the console makes it easier to create jobs from a backup.

What other advice do I have?

We are partners with Veeam.

We have the solution on-premise in our data center. I have platforms in VMware and Hyper-V.

I'd recommend the solution to other organizations. I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user159822 - PeerSpot reviewer
Principal Technology Manager at a financial services firm with 1,001-5,000 employees
Real User
Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.

What is most valuable?

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

How has it helped my organization?

Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

What needs improvement?

Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

For how long have I used the solution?

Over 7 years now - Since ver 6.

What was my experience with deployment of the solution?

No - You can have this up and ready in less than half a day.

What do I think about the stability of the solution?

Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.

What do I think about the scalability of the solution?

Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.

How are customer service and technical support?

Customer Service:

I've not really had to deal with Customer service.

Technical Support:

Again not really had to deal with technical support.

Which solution did I use previously and why did I switch?

Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.

How was the initial setup?

Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.

What about the implementation team?

I have implemented many times with an in house team.

What's my experience with pricing, setup cost, and licensing?

I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.

What other advice do I have?

It's the only solution for an enterprise Virtual environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
March 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
Chris Childerhose - PeerSpot reviewer
Lead Infrastructure Architect at ThinkON
Real User
ExpertTop 5
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
  • "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
  • "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."

What is our primary use case?

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

How has it helped my organization?

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

What is most valuable?

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

What needs improvement?

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

Stability has always been the best part of Veeam and never has there been an issue with this.

What do I think about the scalability of the solution?

The scalability of Veeam is endless depending on your needs and there were no issues for us.

How are customer service and support?

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

How was the initial setup?

The initial setup was very straightforward and there never seems to be issues with Veeam.

What about the implementation team?

We completed the implementation in-house using local resources.

What was our ROI?

ROI has been about six months.

What's my experience with pricing, setup cost, and licensing?

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

Which other solutions did I evaluate?

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

What other advice do I have?

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Shane Slosar - PeerSpot reviewer
Shane SlosarCorporate Account Executive
Vendor

Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com

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DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Real User
Top 10
Has a straightforward backup process
Pros and Cons
  • "Instant Backup is an useful feature."
  • "It is efficient but can improve security-wise."

What is our primary use case?

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

How has it helped my organization?

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

What is most valuable?

Instant Recovery is an useful feature.

What needs improvement?

It is efficient but can improve security-wise. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for the last three years. 

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

The support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

What's my experience with pricing, setup cost, and licensing?

It is not expensive and I would rate it five out of ten.

Which other solutions did I evaluate?

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

What other advice do I have?

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Masood Hussain - PeerSpot reviewer
System Administrator at Hidada
Real User
Easy to use, good support, and reliable
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is the ease of use."
  • "Veeam Backup & Replication could improve by making it more user-friendly."

What is our primary use case?

We are using Veeam Backup & Replication for backing data, such as our databases and VMs.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is the ease of use.

What needs improvement?

Veeam Backup & Replication could improve by making it more user-friendly.

For how long have I used the solution?

I have been using Veeam Backup & Replication for almost one year.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solutions.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication to be scalable.

We have one person using the solution in our company and they are doing the backup of our data. We plan to increase usage near the end of the year.

How are customer service and support?

The technical support from Veeam is good.

Which solution did I use previously and why did I switch?

We previously used Veritas NetBackup but it was having some issues and it is almost at its end of life. We moved to Veeam Backup Replication.

How was the initial setup?

The initial setup was easy, and the whole process took two to three days.

What about the implementation team?

We did the implementation of Veeam Backup & Replication ourselves. We only use one person for the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay for the license of Veeam Backup Replication on an annual basis. The cost of the license is approximately 70,000 rials. The support and maintenance are included in the price.

What other advice do I have?

My advice to others is Veeam Backup Replication is a good solution.

I rate Veeam Backup & Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at a consultancy with 1,001-5,000 employees
Real User
Useful snapshot and replication features, but not recommended for large enterprises
Pros and Cons
  • "It is a stable product with useful snapshot and replication features."
  • "The VMotion feature is not reliable enough to ensure a successful migration operation."

What is our primary use case?

It's used to replicate the production environment from the primary side to the backup, or between two data centres.

What is most valuable?

The most important are the snapshot and the replication features. VMotion for replication of the production is useful, but it's not really important. We don't use these features every day.

What needs improvement?

I'd like to have this kind of solution, but in the Cloud environment. I think there are other solutions that address the same requirements, like Commvault, which can be used easily in AWS on the S3 environment.

This VMotion feature is not mastered by any expert and we don't use it for replication. If we are migrating and relocating the primary site to another site, we do it in two steps. So at the primary site, we switch it with the backup and then vice versa. We then relocate it to another site. When we wanted to use VMotion to make the switch from the primary site to the backup site, there were some difficulties with it. It's not reliable enough to be 100% sure that there will be no failure in the operation.

For how long have I used the solution?

I have been using it for eight months.

What do I think about the stability of the solution?

Once it's in place, the product is stable.

What do I think about the scalability of the solution?

I don't haven't enough knowledge about that yet because I've only been using it for eight months. We haven't had enough transaction volume yet.

How are customer service and support?

With this solution, I have an integrator helping me with all the infrastructure. I rely a lot on these experts because they know the solution very well.

How was the initial setup?

It was quite difficult to put this solution in place and I don't think we use all the features, like VMotion. 

What other advice do I have?

I would rate this solution a five out of ten. 

VM is suited for small and medium enterprises. In big enterprises with a complex IT infrastructure, the solution is not suitable. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Assistant Manager-Network/Systems at a financial services firm with 11-50 employees
Real User
Affordable and good for small businesses, but needs more technical depth
Pros and Cons
  • "Veeam Backup has many valuable features and every feature is different. I have created backups for file-level backup, VMware or hypervisor virtual machines, physical machines, and workstations as well. Every time, I learn something new."
  • "I think Veeam needs to improve the file installation process, as well as more technical things like snapping feature issues. Sometimes during backup, when it's taking the scan snaps on the ESXi, it started and didn't remove the snapshot from there, which consumed storage on the EXSi. It could be improved with more technical depth. The response time for Veeam's technical support could also be improved."

What is our primary use case?

We use Veeam Backup for setting up backups, according to our directives and policies, such as encryption and high contention policies. We then do the backup to Wasabi or any other cloud area. We use these directives to configure the backups. 

This solution is deployed on-premises. 

What is most valuable?

Veeam Backup has many valuable features and every feature is different. I have created backups for file-level backup, VMware or hypervisor virtual machines, physical machines, and workstations as well. Every time, I learn something new. 

What needs improvement?

I think Veeam needs to improve the file installation process, as well as more technical things like snapping feature issues. Sometimes during backup, when it's taking the scan snaps on the ESXi, it started and didn't remove the snapshot from there, which consumed storage on the EXSi. It could be improved with more technical depth. 

The response time for Veeam's technical support could also be improved. 

For how long have I used the solution?

I have been working with Veeam Backup for about four to five years. 

What do I think about the stability of the solution?

Veeam Backup is stable. There is an issue, where if you lost the VBR machine that was taking the backups, it's a long process to reconfigure the VBR, attach the repositories with the new VBR machine, and restore things. It is a difficult process, but with Datto, they also contain the backup in the cloud—you can manage your cloud to the portal and then you can store the machines on their cloud. 

Maintenance is required from time to time, basically whenever you're upgrading your servers, workstations, or endpoint. According to that, you might need to improve your version of Veeam. I started working with VBR versions 8 and 9, and then upgraded to 10, and then 11. Different restoration features and backup features are available in different versions. 

What do I think about the scalability of the solution?

This solution is easy to scale. You can scale it up—you just need to give it a repository and then assign the backup to those repositories. It is a little difficult moving the old backup change from one repository to another, and is not as simple as with Datto. Datto has a very simple process and when you continue with the Datto machine with a higher amount of space, they always have their pool containing all the previous backups. They also move all those backups to new storage, so their process is very easy, whereas it's a little difficult with Veeam. 

Veeam Backup is mostly suitable for small organizations. For large organizations, I recommend Datto because they're more reliable, in terms of the restoration process. Small organizations may have time to recover things or provide a solution. Basically, it depends on the queue scalability or the RPU and RTO, so you must plan the solution according to that. 

How are customer service and support?

I'm satisfied with Veeam's technical support. Normally, we are able to solve issues ourselves, but if we have any issues that are unresolvable and we can't find a solution on the internet or on forums, then we contact the support team. 

They take a little bit longer to resolve issues because they often have call loads on the support, so you either need to wait one or two hours for someone to call you back or you need to wait on the phone. The other support teams are busy on other calls, so you have to wait for them or leave your number. 

In one scenario, different issues were occurring and we discussed them with the support team. I was working on license utilization of all the VBRs, which were integrated with my Veeam Service Provider Console. We identified that the license utilization was not generating properly through the Veeam Service Provider Console and it also wasn't integrating through to my PSA integration tools. So, he worked with me and they improved the database tables to get the proper report from the VBR. From time to time, these issues are identified and we resolve them. 

How was the initial setup?

If you are installing it for the first time, you might feel that it's a little bit complex. I think that if you are using a backup product, it's easier to configure the backup through Datto, Acronis' business solutions, or Synology NAS. To me, those are the easiest ways to configure the backups. 

The timeframe for deployment depends on the client environment: how many servers, how many backups need to be configured, the size of the backups, etc. When you configure the backup, initially, you need to take the full backups in, which takes time if the backup size is too big and you need to configure it one by one. So, it depends on the infrastructure, bandwidth, and the size of the backup. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable. 

Which other solutions did I evaluate?

I'm using the Veeam Service Provider Console for centralized management of all VBR, and I created the cloud VBR for taking backups off configuration and managing them through the Veeam Service Provider Console.

I also use Datto, which I recommend for large organizations, because they are more reliable, in terms of the restoration process. You can make a machine available for a client on the Datto machine as well as in the cloud. It also takes a shorter amount of time for recovery, whereas on Veeam, you must have additional space and additional hardware available to restore the full machine. They also have a limitation of file level storage. For example, if you are running VBR on a machine and restoring the file, you have two options: you can either restore the files on the original location first, or you can restore the file on the same VR machine. If you lost your original location and you're restoring files, then you must restore the files on one of those two locations because you can't store files on network parts or any external storage. Small organizations may have time to recover things or provide a solution. 

What other advice do I have?

I rate Veeam Backup a seven out of ten. 

I would recommend Veeam Backup, especially for small businesses. Normally, small business owners have a small budget, so they need to configure Veeam, whereas large organizations have large budgets, so they go to Datto. Small businesses can deploy Veeam if they have four or five backups. Otherwise, I would recommend Datto if they can afford it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pradeep Kabbur - PeerSpot reviewer
Technical Lead at Stratogent
MSP
Cost effective backup solution that enables the retention of large volumes of data
Pros and Cons
  • "Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
  • "It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware."

What is our primary use case?

We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.

How has it helped my organization?

Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature. 

What is most valuable?

The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data. 

The continuous backup functionality is useful for us to keep all our data up to date. 

What needs improvement?

It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware. 

It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions. 

We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.

For how long have I used the solution?

I have been using this solution for the last five to six years. 

What do I think about the stability of the solution?

This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.

How are customer service and support?

The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible. 

Which solution did I use previously and why did I switch?

We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware. 

How was the initial setup?

The initial setup is straightforward and very simple. It took three to four hours to set up the environment. 

What's my experience with pricing, setup cost, and licensing?

We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for. 

What other advice do I have?

It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.