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SW
System Administrator at Premier press
Real User
Top 20
Good support, stable, and it can restore VMs directly into a test environment

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup…

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

We had an integrator do most of the implementation.

I am the only one in the organization who uses the software.

What other advice do I have?

Overall, we are happy with this software and have not found any limitations to it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AbsarKhan
Backup Administrator at a financial services firm with 10,001+ employees
Real User
Top 10
Good support, stable, and easy to set up

What is our primary use case?

In my previous company, this was being used as the backup and replication solution.

What is most valuable?

The backup and replication capabilities are quite good.

What needs improvement?

The integration with other solutions should be improved.

For how long have I used the solution?

I have worked with Veeam Backup & Replication for two years. I stopped using it a few months ago when I changed companies.

What do I think about the stability of the solution?

For the entire time that I used it, this product was stable.

What do I think about the scalability of the solution?

This a scalable solution.

How are customer service and technical support?

The technical support for Veeam is good.

Which solution did I use previously and why did I

What is our primary use case?

In my previous company, this was being used as the backup and replication solution.

What is most valuable?

The backup and replication capabilities are quite good.

What needs improvement?

The integration with other solutions should be improved.

For how long have I used the solution?

I have worked with Veeam Backup & Replication for two years. I stopped using it a few months ago when I changed companies.

What do I think about the stability of the solution?

For the entire time that I used it, this product was stable.

What do I think about the scalability of the solution?

This a scalable solution.

How are customer service and technical support?

The technical support for Veeam is good.

Which solution did I use previously and why did I switch?

We currently use Dell EMC Avamar and we also have experience with IBM Spectrum Protect.

These are all specialty tools and are good, although, for the needs of our organization, we prefer Avamar.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, this is quite a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RB
Architecte Datacenter at a tech services company with 1,001-5,000 employees
Reseller
Top 20
Offers many functionalities; very good data storing compression

What is our primary use case?

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

What is most valuable?

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

What needs improvement?

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

As…

What is our primary use case?

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

What is most valuable?

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

What needs improvement?

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

As integrators, we use our own support. The documentation is user friendly and that's enough for us.  

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing is on an annual basis and I think it's a good price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Hamed Hamidi
Syastems & Storage Administrator at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Effective CDP, reliable, and good technical support

What is our primary use case?

I am using the solution in a virtual environment for backup and replication.

What is most valuable?

I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs.  Additionally, the solution is user-friendly.

What needs improvement?

There is some complexity we have experienced when using the solution that should be simplified.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

We have used the technical support and they are very good. We receive a resolution at a high priority.

How was the initial setup?

The…

What is our primary use case?

I am using the solution in a virtual environment for backup and replication.

What is most valuable?

I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs. 

Additionally, the solution is user-friendly.

What needs improvement?

There is some complexity we have experienced when using the solution that should be simplified.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

We have used the technical support and they are very good. We receive a resolution at a high priority.

How was the initial setup?

The installation was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup and Replication is expensive.

What other advice do I have?

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Samuel Simard
Information Technology Consultant at OmegaChem
Consultant
Top 10
A stable and scalable backup solution with valuable features

What is our primary use case?

We use Veeam Backup Replication for general backup and restore functions.

What is most valuable?

I like all the backup features in Veeam.

What needs improvement?

The price can be better.

For how long have I used the solution?

I have been using Veeam Backup Replication for five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

How are customer service and technical support?

Technical support was good. The few times that you used them, they were pretty decent.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's expensive…

What is our primary use case?

We use Veeam Backup Replication for general backup and restore functions.

What is most valuable?

I like all the backup features in Veeam.

What needs improvement?

The price can be better.

For how long have I used the solution?

I have been using Veeam Backup Replication for five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

How are customer service and technical support?

Technical support was good. The few times that you used them, they were pretty decent.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's expensive and costs about 1000 a year.

What other advice do I have?

On a scale from one to ten, I would give Veeam Backup Replication a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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LW
Technical Solutions Architect at a computer software company with 51-200 employees
Real User
Top 5
Stable with simplicity a key valuable feature

What is our primary use case?

The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development. 

What is most valuable?

I like this solution for its simplicity and stability. 

What needs improvement?

The solution could be improved with easier immutability.

For how long have I used the solution?

I've been consulting on this solution for eight months. 

How was the initial setup?

The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product. 

What other advice do I have?

I recommend this solution and…

What is our primary use case?

The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development. 

What is most valuable?

I like this solution for its simplicity and stability. 

What needs improvement?

The solution could be improved with easier immutability.

For how long have I used the solution?

I've been consulting on this solution for eight months. 

How was the initial setup?

The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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MT
Director at NVIT
Reseller
Top 5
Offers a strong performance and a high level of compatibility with other applications

What is most valuable?

The solution offers a strong performance, higher than Acronis. It has a high level of compatibility with the majority of applications such as Nutanix and others. 

What needs improvement?

The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis. 

For how long have I used the solution?

I've been using this solution for five years. 

How are customer service and technical support?

Veeam provides decent customer service. 

Which solution did I use previously and why did I switch?

I've used HiQ and Quest NetVault, and like them both.

What other advice do I have?

I rate this solution a nine out of 10. 

What is most valuable?

The solution offers a strong performance, higher than Acronis. It has a high level of compatibility with the majority of applications such as Nutanix and others. 

What needs improvement?

The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis. 

For how long have I used the solution?

I've been using this solution for five years. 

How are customer service and technical support?

Veeam provides decent customer service. 

Which solution did I use previously and why did I switch?

I've used HiQ and Quest NetVault, and like them both.

What other advice do I have?

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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