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Bhaskar Venkat Kota
Sr. System Architect at a tech services company with 201-500 employees
Real User
Top 5
A backup and replication solution with good documentation and technical support.

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is…

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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MF
Architecture Expert at a tech services company with 51-200 employees
Real User
Top 20
Quick to set up and deploy, stable, and supports continuous backup

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems. In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue. We have seven users who are operators.

How are customer service and

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JoseDa Silva
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Consultant
Top 5
Support provides solutions immediately

Pros and Cons

  • "I think that the scalability is very good. We can't compare it."
  • "I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."

What needs improvement?

I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide. 

Otherwise, I don't see any additional improvements in Veeam because they are very good. It integrates very well with Microsoft applications. Veeam is very user friendly and you don't need to have certifications to work on it.

For how long have I used the solution?

I have been working with Veeam Backup and Replication for the past four years.

What do I think about the scalability of the solution?

I think that the scalability is very good. We can't compare it. The only problem that users may face with Veeam, is if people do not size it correctly, which can cause performance issues.

Cloud backup on AWS Azure is also fantastic. It backs up applications, such as Oracle SAP, as well.

How are customer service and technical support?

The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.

What's my experience with pricing, setup cost, and licensing?

If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive.

The price of Micro Focus will beat Veeam, but then you're missing one or two functionalities which is good to have for disaster recovery.

What other advice do I have?

I would rate Veeam Backup a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
KW
IT Consultant at a tech vendor with 11-50 employees
Consultant
Top 5Leaderboard
Easy to use, good performance, but inadequate technical support

What is our primary use case?

The solution can be used to backup databases. For example, from Windows, Linux, and Oracle. It is sometimes used by government organizations for email backup. 

What is most valuable?

The solution is easy to use and have good performance.

What needs improvement?

The data duplication should be improved.

For how long have I used the solution?

I have been using the solution for a long time.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has not been good in my experience. They need to have faster and more reliable support for this solution. …

What is our primary use case?

The solution can be used to backup databases. For example, from Windows, Linux, and Oracle. It is sometimes used by government organizations for email backup. 

What is most valuable?

The solution is easy to use and have good performance.

What needs improvement?

The data duplication should be improved.

For how long have I used the solution?

I have been using the solution for a long time.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has not been good in my experience. They need to have faster and more reliable support for this solution.

How was the initial setup?

The installation was straightforward for me since I have done it before. It might not be for first time users. The time for the installation all depends on the environment.

What about the implementation team?

We have one technician for the maintenance and deployment.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and the price is a bit expensive but it depends on the environment that you have on how much it will cost.

What other advice do I have?

I rate Veeam Backup Replication a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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AS
Assistant Manager at a comms service provider with 1,001-5,000 employees
Real User
Effective backup tools, simple installation, and good technical support

Pros and Cons

  • "I have found the backup call feature very good."
  • "I have found that the reporting could improve in its structure."

What is most valuable?

I have found the backup call feature very good.

What needs improvement?

I have found that the reporting could improve in its structure.

In an upcoming release, the remote site application, physical workload, and other application integration could improve.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

We have experienced some bugs that we reported to the Veeam team and most of the issues have been resolved. For example, we had an issue recovering a file that was 256 characters long which we were testing out. We resolved it by restoring the whole volume.

How are customer service and technical support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have also worked with Acronis, Commvault, and Veritas.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers.

Which other solutions did I evaluate?

We have evaluated Commvault and they have a very fantastic rating compared to Veeam Replication. 

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MA
manager technique at a consumer goods company with 10,001+ employees
Real User
Top 5
Easy to use, scalable, and reasonably priced

Pros and Cons

  • "The most valuable feature is the ease of use."
  • "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."

What is our primary use case?

We are using Veeam Backup Replication for our virtual environments.

How has it helped my organization?

The solution protects our system environment which has helped the company.

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like. 

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately seven years.

What do I think about the stability of the solution?

Veeam Backup & Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is reasonable compared to IBM.

What other advice do I have?

If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AZ
DC Infrastructure and Services Engineer at a tech services company with 11-50 employees
Reseller
Top 20
Powerful storage integration, good support, and good stability

What is our primary use case?

We use it for backup and recovery.

What is most valuable?

It is a powerful software for communicating with the storage and for redundancy.

What needs improvement?

Its price is higher than other solutions and can be improved. They can also change the version of the software more often.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It has very good stability. It doesn't have any glitches, and it is very stable so far.

What do I think about the scalability of the solution?

It is very scalable. You need more licensing to scale it.  We have five users of this solution in our company.

How are customer service and technical support?

I would rate…

What is our primary use case?

We use it for backup and recovery.

What is most valuable?

It is a powerful software for communicating with the storage and for redundancy.

What needs improvement?

Its price is higher than other solutions and can be improved. They can also change the version of the software more often.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It has very good stability. It doesn't have any glitches, and it is very stable so far.

What do I think about the scalability of the solution?

It is very scalable. You need more licensing to scale it. 

We have five users of this solution in our company.

How are customer service and technical support?

I would rate them a ten out of ten.

How was the initial setup?

The initial setup was easy. The deployment took two and a half hours.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than other solutions.

What other advice do I have?

Feature-wise, it is a good solution. You can install the free version of this solution to try it out. This free version is valid for 13 days.

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
AA
Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees
MSP
Top 5Leaderboard
Great Sandbox feature; stable and readily scalable

What is our primary use case?

We currently use Veeam Backup & Replication in our own environment. Veeam is very useful  with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam. 

What is most valuable?

I really like the Sandbox feature, it's like a power tool for troubleshooting.

What needs improvement?

I'd like to see the pricing improved, it's currently an expensive solution. 

What do I think about

What is our primary use case?

We currently use Veeam Backup & Replication in our own environment. Veeam is very useful  with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam. 

What is most valuable?

I really like the Sandbox feature, it's like a power tool for troubleshooting.

What needs improvement?

I'd like to see the pricing improved, it's currently an expensive solution. 

What do I think about the stability of the solution?

Veeam is very stable.

What do I think about the scalability of the solution?

This is a very scalable solution. 

How are customer service and technical support?

Technical support is very effective. They respond quickly, faster than Dell. 

How was the initial setup?

The initial setup is very easy, it took us around 30 minutes and required one person for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing of this product is expensive.

What other advice do I have?

I would definitely recommend this product.

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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