Veeam ONE Room for Improvement

SL
IT at Bouygues Construction

At the moment, I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights.

In general, the solution needs to have lesser limitations.

The technical support of the product needs to be faster.

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Yogesh BADREE - PeerSpot reviewer
Information Technology Officer at MCCi

It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.

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MichaelHarvey - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees

One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time.

It would be helpful if Veeam ONE allowed a view of all of your repositories in a single panel, rather than having to check multiple repositories separately. This consolidated view would provide better visibility on the target repository, which can be very helpful.

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Buyer's Guide
Veeam ONE
March 2024
Learn what your peers think about Veeam ONE. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
AF
System Engineer at HeiTech Padu Berhad

I think there are no suggestions from my end for an improvement of Veeam ONE.

The user experience can be better, as it is one of the areas with shortcomings in the product.

I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

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NN
Senior Systems Engineer - Team Lead at a computer software company with 5,001-10,000 employees

It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value.

Scalability needs to be improved in the solution.

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M FahadIrshad - PeerSpot reviewer
CEO at DGBIts

When we install an application, we have backups available in another drive and have to import those backups into the machine. Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic. We then have to go into the folder and double-click to fix the issue. However, improvements can be made to prevent the bugs and improve restoration and importing of previous backups into the new one.

I don't think any additional features are required as it is already packed with many features.

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JS
IT Solution Architect at Altopro

The solution is not very good at backing up the physical Linux systems. Backing up SAP HANA with the solution is not very convenient. The solution also does not support the backups of uncommon databases, which prevents it from spreading across the market.

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PP
Manager implementation at XENOTTABYTE

The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper.

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KH
Technical Operations Manager at Ocient, Inc.

This is not a highly customizable solution but there is very little that needs improvement in this product. They actually improved the UI, it has a very Window-ish interface now so that once you log into the console, all your servers are listed down the left hand side, and particularly for an auditor, you can see the policies and make changes, search for the retention, the backups, etc. As an IT professional, we want everything free so the price of the product could be reduced, but they do need to pay their developers.

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Muhammad Ibtehaj - PeerSpot reviewer
Enterprise Solutions Architect at Relacom

There aren't really any areas for improvement. 

The pricing is very high. 

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Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at Misr Technology Services

As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.

We'd like to see them add more custom templates. 

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KY
Senior System Administrator at NMB Singapore Ltd

Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution. 

In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.

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JJ
Charg d'Innovation Et Stratgie Infrastructure at Adista

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

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Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

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Anas Kunnathiyil - PeerSpot reviewer
Senior Information Technology Specialist at Ultimate Motors

Veeam ONE should make available notifications through SMS.

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Emthias Abdul Salam - PeerSpot reviewer
Technical Manager at Emirates Business Machines (EBM)

In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user.

Moreover, I would like to see customization on the dashboard and the reporting level.

Another area of improvement is the support. 

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AK
Hosting Specialist at a energy/utilities company with 1,001-5,000 employees

In terms of improvement, I have found Veeam ONE to be lacking in some areas. The reports are basic and not customizable, making it challenging to get detailed insights. Additionally, there are limitations with the reports if your backup schedule runs overnight. I hope they release a better version soon.

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Mohamed Hosni - PeerSpot reviewer
PhD Research Student at ACT

Veeam ONE should improve its UI. 

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WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH

If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.

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AE
System & Infrastructure Consultant at CBI

There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.

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Mishal Manzoor - PeerSpot reviewer
System Engineer at Global Business Solutions

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

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Mohamed Goda - PeerSpot reviewer
System Administrator at IP Protocol INC

I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware. Additionally, I would like the ability to integrate with Nutanix. There is room for improvement in this area.

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OS
Senior Solutions Architect at Elsewedy Technology

I haven't used the solution for long enough to really be able to consider features that may be lacking. I haven't had enough time to work with it.

The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them.

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CL
IT consaltant at a tech services company with 11-50 employees

Veeam One has its ransomware monitoring, but it's based on static parameters. Maybe they can put in AI or ML to get an understanding of our customer's environment, so we don't need to manually tweak the static parameters to meet the customer's environment.

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RG
CEO at a educational organization with 201-500 employees

You have several monitors you have to tune. You have several snapshots on the volume and so on, and this is the standard. However, for example, if you have Rezon from VMware, you have much more snapshots on the volume, and yet it's not a problem as Rezon doesn't have these issues with the huge number of snapshots. They should offer more snapshots on Veeam.

The pricing could be reduced. 

When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better.

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it_user199092 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees

Veeam ONE does not easily recognize hardware issues within the infrastructure out of the box which costs some administrative overhead.

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BK
IT Services Manager at a tech services company with 51-200 employees

Improvement is required in infrastructure control because it generates reports on the infrastructure.

It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.

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LE
Systems Recovery Specialist at a legal firm with 1,001-5,000 employees

The threshold could be easier to configure. I would like to see more automation and integration with their own backups. Currently, you can stop and start a backup, but it would be nice if you could initiate a reinstall using Veeam ONE.

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Zain Qureshi - PeerSpot reviewer
Foreign Trade Officer at ABPL

The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful.

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TG
Virtual Infrastructure at a government with 5,001-10,000 employees

Perhaps the interface could be improved, though it has always been fine for me.

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Joel Negrão Moreira - PeerSpot reviewer
Presales Storage Solution Architect at Hewlett Packard Enterprise

I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.

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Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at IT2GO Solutions

Although the reporting tool is working well and does not require any additional features, there is still room for improvement in the UI. It is not easy to navigate, especially with the numerous reports available.

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AP
IT Engineer at Softline

Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers.

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GH
CTO at VIRTUO NTSH

It's not that easy to use from the management side. 

The solution needs to improve its traditional backups. They back up data as others do at the moment - however, it's not as good. Also, restoring is very fast, however, they need some improvement in deduplication. 

It's more the management in the level of replication. There needs to be a much higher level of replication. Right now, it's a basic replication in the secondary site. The recovery needs to be much faster as recovery is very important. The fastest recovery is from Rubrik.

Rubrik is the fastest recovery backup solution, and Cohesity is the same as it depends on the hardware which they have. 

Veeam should come with the hardware as others, like Cohesity, come with the hardware. 

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AA
Co-Founder and Business Manager at Futuretech

I've never considered what improvements Veeam needs, and I haven't asked our customers if there is any room for improvement. As the manager, I only see the reports. From my side, it's more than enough for me.

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MA
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees

They need to support more platforms. Right now, they support their Veeam Backup Replication product, which means they provide monitoring and visibility reporting to the backup infrastructure and the backup portion. However, for some people, they're not using VMware. They are not using Hyper-V, or they have other workloads. For example, they have Nutanix. Veeam can monitor the backups, which is part of Veeam Backup Replication, however, it cannot monitor Nutanix itself.

They also do not monitor physical workloads, for example, physical Windows Servers and physical Linux Servers. They report their backups. They monitor their backups through Veeam Backup Replication. They don't have server monitoring and reporting. That's where there is room for improvement.

The management software for Veeam ONE is installed only on Windows.

Recently, for some reason, a client didn't have the feature "offload backups to object storage", like Azure cloud storage, and for some reason, we were unable to locate any sort of particular report for that particular backup point. Having much more extensive backup reports would be great. They have a lot of backup reports which are great, and they have the option to create backup customer reports, however, it would be great to have additional reports along the way.

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EG
Senior Information Security Consultant at Future Telecom

The support, reporting features, and customization should all be improved. 

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CA
Technical Manager at a tech services company with 11-50 employees

The solution's reporting feature could be better. They should provide more insightful reports.

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it_user215724 - PeerSpot reviewer
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees

It would be really appreciated if Veeam One could provide an OS and program monitoring solution for the VM ( exchange monitoring and queue, event viewer, Active Directory, DHCP, DNS etc) and improve grant processes to apply in case of any infrastructure problems.

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LA
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees

Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment. Honestly, we can't use it with the rest of the environment— the hardware and software and so on. It's a huge problem.
We are just using it for backup monitoring. 

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RC
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor with 10,001+ employees

I would like to see improvements in the GUI and in navigation.

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DD
CTO at SoferTech

The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.

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VL
CIO at Robusta Technology & Training

The additional features are: 

  • Running control of both network and IOPS on physical infrastructure 
  • Predicting compatibility requirements to transfer resources from physical to virtual to meet backup RPO and RTO within 15 minutes
  • Especially adding application objects to backup VM cluster (Oracle RAC, SQL cluster, AD delegation, Exchange DAG, MySQL Cluster).
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it_user131697 - PeerSpot reviewer
Enterprise Engineer / Virtualization Support at a tech services company with 10,001+ employees

I would like to see more drill-down and granular coverage of the compute stack and virtual infrastructure elements for Hyper-V.

I am comparing this to more features already available for VMware environments. I read that more features have now been added in version 9.5 and that the current ones have been enhanced.

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it_user159756 - PeerSpot reviewer
Senior IT Systems Administrator at a energy/utilities company with 501-1,000 employees

Reduce the use of dark colors in the product interfaces (GUI).

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it_user220182 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees

I would like to see any backup process other than the snapshot backup.

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it_user528894 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees

They need to find better ways for RDMs and to somehow backup physical servers.

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JR
Solution Architect at LODES Consultores

Veeam ONE could improve by having capacity planning, intelligent automatization, and ransomware.

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BH
Hybrid Infrastructure Solution Architect at Bitcon

The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.

The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.

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it_user203934 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees

Better description of the problems as the alerts are missing good descriptions. Sometimes you need to spend extra time to Google the error because the information from the alerts is not clear enough.

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it_user159807 - PeerSpot reviewer
Sr. security/system engineer at a media company with 501-1,000 employees

Active Directory, because if we could restore GPO as a single level object as well as restoring AD schema partition through backup then I think it will be great product.

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MM
Network Administrator at a government with 51-200 employees

To make it a better solution they could improve the business feature and the camera. 

When we have a problem, we want to use the best feature. We would like to see a better solution for when your software has crashed for a minute or you can't open your software. We would like a better solution to recover your software. 

Overall, Veeam ONE could be improved if it had a better data recovery feature.

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it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
No integration with vsphere client Limited metrics to choose from View full review »
it_user168444 - PeerSpot reviewer
Manager Infrastructure at a manufacturing company with 1,001-5,000 employees
  • Monitoring of Xen- and KVM-based virtualization
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Buyer's Guide
Veeam ONE
March 2024
Learn what your peers think about Veeam ONE. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.