VeloCloud Customer Service and Technical Support

Rein Pusra
Solutions Architect at Jedi Global Teknologi
We have been in contact with technical support and I would rate them a seven or eight out of ten. Their response time is typically fast but in terms of resolution, sometimes it takes a long time for us to get the patch for the system. View full review »
MohamedHassan
Regional Technical Manager at Nestingtech
Technical support for VeloCloud needs to be improved. Customers compensate for the lack of support by using the portal. I would rate the support a seven out of ten. View full review »
Paul Woods
Founder at SDWAN Clan
I've never directly VeloCloud technical support, I just went through the customer technical people. And if they couldn't help with an issue, if they couldn't figure out the root cause, they would then go to the vendor so I had no interface into VeloCloud direct. View full review »
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reviewer1323078
IT Information Manager at a tech services company with 201-500 employees
No problem with technical support. View full review »
Find out what your peers are saying about VMware, Cisco, Palo Alto Networks and others in SD-WAN. Updated: May 2020.
418,116 professionals have used our research since 2012.