BDRSuite Stability

TA
IT Director at Boom Logic

I'm backing up around 20 virtual machines and have not experienced any issues.

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Forrest Wu - PeerSpot reviewer
Sr. Specialist, IT at 01 communique

It's very stable. I'd rate it a nine out of ten in terms of stability.

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AA
Owner at Ali Network Solutions

The stability has been okay. If you put too much load on it, then it does become a bit unstable. The server that you are using does matter. Whenever I've tried to contact the tech support, they say upgrade to the latest version. The problem with that is the old backups need to be all done again because it appears that on each version upgrade the old backups no longer continue. They need to be done as a full backup again. 

I haven't had too many issues with failed backups. There were some backups failing, but I found that was just before the drive failures. So, there were multiple drive failures which caused the problems, but the product itself has been okay. 

At times, when I have done a restore or mount multiple images at the same time, it has become a bit unstable. However, I just needed to restart the Vembu service, then it started working again. 

It's fairly straightforward to restore and do backups. It keeps on running. There is not much in terms of maintenance required. It has recovery points that you can retain, so it's pretty much a send and forget solution. You can have it running indefinitely.

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Buyer's Guide
BDRSuite
March 2024
Learn what your peers think about BDRSuite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
JD
Director of IT at MTSI, Inc.

It's very stable. We haven't had any problems with it not being available, and it has operated the way we expected it to.

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NJ
Owner at DataMate

The only crashes I experienced were because I was a bit frugal on the hardware. I haven't had a lot of problems. In case there are problems, the support is fantastic. They have been absolutely great. I don't have anything bad to say about it in any way. It works.

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KA
Owner at a consultancy with 1-10 employees

It has been very stable. There haven't been any issues.

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Anand Davda - PeerSpot reviewer
Managing Director at Red Chip Solutions

I would rate the stability of BDRSuite nine out of ten.

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Adrian Vergin - PeerSpot reviewer
Systems Consultant at TCM Solutions

Its stability has been alright. I haven't had any issues. The only thing that I ran into was that before we paid for the license, there were things that weren't available in the free version.

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JD
Director of IT at MTSI, Inc.

There is no problem with the product's stability. We get our nightly reports on schedule. We've never had the application fail, and better, the application doesn't interfere with anyone else's application. It's been everything and more than what we had hoped for.

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RK
Project Manager at TMI DUBAI

It looks good to me. So far, I haven't found any glitches. It is always there, so it is stable. You run it through the browser, which makes it simple.

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MR
IT Manager at a non-tech company with 1-10 employees

I give BDRSuite a ten out of ten for stability.

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SB
Technical Manager at Internet Options Botswana (IOB)

BDRSuite is stable. We're confident in the product. 

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IK
Network Engineer at CPM Roskamp

There are some bugs but not major ones.

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RS
Manager at North West Carrying Company (NWCC)

The stability of the solution is good.

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ST
Anaylst at KRK

The stability is excellent. 

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ET
IT Director at a retailer with 1-10 employees

The solution is stable.

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DS
Senior Full Stack JavaScript Developer at a hospitality company with 1,001-5,000 employees

It's pretty stable. We haven't had any issues with the software, like crashing or freezing.

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SH
IT Director at a marketing services firm with 1,001-5,000 employees

I have had no issues doing restores. Throughput on restored data is an issue for some other cloud backup solutions. However, I have never had an issue with Vembu Cloud BDR.

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KD
Project Manager at a manufacturing company with 10,001+ employees

Its stability is good. Its reliability is good when we have VMware and Linux VMs. It works smoothly.

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JD
Network Manager at a tech services company with 1-10 employees

So far, it has been very stable for us. We haven't had any problems.

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Forrest Wu - PeerSpot reviewer
Sr. Specialist, IT at 01 communique

The solution is 90 percent stable. It is running well. The availability is good.

Two or three employees are needed for deployment and maintenance of the solution.

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TK
IT Director at Premier Technical Services Group PLC

It is absolutely stable. We've had no issues. It's never missed a backup and we've had no issues with data stores, even when we had an issue with the hardware which one of the data stores was on. That was very quickly recoverable and we didn't miss a backup. We've not missed a backup since installing it a year-and-a-half ago.

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HG
Director of Technology at a wholesaler/distributor with 201-500 employees

There were only two issues, which were minor, and the support was very fast. This is probably the top reason why we chose Vembu. They have a very good support team who are responsive. I like the way they handle their clients compared to big vendors on the market, like Veritas, formerly Symantec.

The two issues were fixed in a relatively short time. One was fixed within the same day, and the other one was fixed within  a couple days. These are the only two issues that we had for the whole year.

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WA
IT Manager at Kuwait Medical International

Its application stability needs improvement. I have seen issues recently with it. Backups must have a very stable application. If your backup system is crashing, that means you cannot trust it.

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SC
Director of IT at a healthcare company with 201-500 employees

Since we got it up and running it has been unattended. I got the schedule set up and I got the integration Service Packs sent out to all the servers, and I have not touched it since July. It's pretty stable.

Once you have all your servers in the Vembu BDR software, and they're being monitored and backed up, it's very stable. As I said, it has been three months and I've not even looked at it. I get those emails about a successful or a failed backup, and I've not even had a failed backup yet.

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MP
Managing Member at Offsite Data Protection Services

I like the stability. I have been pleased with it.

I have had some things that I've contacted technical support about and they have corrected them. I was surprised because I was running across multiple problems frequently. It's been pretty good lately, but the problem was with the cloud.

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VV
System Engineer at ISB

The performance is good. There are no issues with performance.

Backups are run at night, then we check them in the morning. We don't do active maintenance.

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MF
Founder and GM at Go Live

For the entire time that I have used Vembu, I didn't encounter any issues. It is very consistent and nothing failed nor was corrupted. 

I have three people trained on the solution, and the main person is leading the support. They are IT specialists. The role of backup administrator is assigned to them. They keep track of the backup operations done daily or weekly. If something needs to be restored, they are responsible for restoring it.

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RS
IT Director at a financial services firm with 51-200 employees

Nothing has happened other than expected until now. We have had no errors.

A system administrator and I are doing deployment and maintenance. He checks the tasks every day.

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BG
Lead Computer Technician

It is stable. I haven't had it crash or break on me.

I don't think we've actually had a reason to restore a machine as it's never failed. We've never had a server fail. The only thing that it has done for us is give us peace of mind that our server is backed up.

Everybody is impacted if one of these servers failed. The only way we could get it back up and running was to restore it from a Vembu Backup. It would impact everybody if the servers went down, so approximately 3,000 users would be impacted if the backup wasn't successfully happening and we needed to use it.

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AG
Systems Business Manager at a construction company with 11-50 employees

The stability has been okay.

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DS
WebFOCUS Senior Consultant at a healthcare company with 1,001-5,000 employees

A couple of times, the Vembu server was stuck and we couldn't access the web interface of the server and we had to restart the server. But that was during the migration progress where a lot of the equipment was updated and changing, so we cannot blame the product itself. Since the environment stabilized, we haven't faced any issues at all with the product.

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reviewer1488360 - PeerSpot reviewer
President at DirectNetworks, Inc.

As an MSP, we have used many different backup solutions, as both a managed service as well as customer-deployed. The Vembu BDR solution is one of the most stable platforms we have used. For us, some of the measurements we use to determine stability are:

  1. The installation/configuration is streamlined and functions as expected.
  2. General use of the product runs smoothly without any regular "glitches", services stopping, or having to constantly reboot the machine to resolve issues.
  3. Backups have a high completion percentage. More importantly, not getting failed backups on reoccurring issues that you have already implemented a fix for.
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WV
IT Director with 11-50 employees

We haven't encountered any issues with the stability so far. It's been working fine.

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GV
Systems Engineer at GVir Informationsmanagement

The stability is very good, but it is not perfect. Sometimes, we have to restart the server, because of updates. I have to sometimes manually restart the services. When it is running, it's perfect and nice. 

When we have to restart the server, then we have some troubles with the services from Vembu. We have to manually restart the services, and afterwards, it's okay.

The software solution is okay. While it has some bugs, it has been okay in most cases. 

It takes me two to five hours to do maintenance per week.

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BK
Application Support Specialist at a manufacturing company with 51-200 employees

With the exception of when we required that initial hotfix, it has been extremely stable.

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NR
IT Consultant at a retailer with 11-50 employees

It's very stable, unless you have somebody messing around. Otherwise, it should not have any issues.

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SA
IT Infrastructure Team Lead at a government with 201-500 employees

The stability is okay, it's running fine. Up to now we haven't had any negative issues.

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JB
Owner at a engineering company with 11-50 employees

With the Application-Aware setting, the stability was near zero on a scale of one to ten.

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RN
IT Director at a marketing services firm with 201-500 employees

It’s very stable. I don't have any issues because it’s automated. The moment a backup is completed we all get an email. First thing in the morning, we check those emails and it’s on top of it.

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MA
InfoSec Manager at a tech services company with 51-200 employees

We have yet to test the stability of the solution.

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BM
Manager at a real estate/law firm with 1-10 employees

I have had issues where it was working and then it stopped and I had to diagnose what had changed or gone wrong to get it back up. While it is generally stable, I've had issues with stability. The last time we had this issue was about six weeks ago.

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MK
Consultant at Kwan Environmental Solutions India Pvt. Ltd.

It is fairly stable.

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MB
Manager Infrastructure and Applications at a tech services company with 10,001+ employees

It seems to be stable. No concerns about that.

Two people are required for deployment and maintenance of this solution.

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DB
IT at a religious institution with 11-50 employees

No issues with stability.

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it_user881130 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees

When it's backing up, it's okay. We've used it to restore the system and that restore system worked. We get an email report on various operations, so we know if something has failed or not. It's operating fine.

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it_user595746 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees

The system is very stable. It's ideal for our day-to-day basis. I've been using StoreGrid ever since I started working here over five years. It's a good product. We haven't upgraded to the latest patch they've released, and the product still works fine. Overall, we think the actual system software works great. 

I have encountered some stability issues, but certain things are awkward to do when it comes to restoring and pulling data, e.g., cracking Exchange databases, pulling emails, and restoring mailboxes.

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EP
IT Consultant at a tech services company with 501-1,000 employees

It is pretty stable.

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it_user601836 - PeerSpot reviewer
Senior Architect at ePlus Technology

I have never had stability issues with the product.

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MC
Technical Architect at a tech services company with 11-50 employees

We haven't encountered any issues with the stability of the product.

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RG
IT Administrator at a wellness & fitness company with 11-50 employees

No issues with stability.

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RV
Software Test Engineer at a tech vendor with 5,001-10,000 employees

We have not encountered any stability issues.

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it_user683346 - PeerSpot reviewer
Senior IT Technician at NSM (Sidcup) Ltd

The Backup solution has been very stable and any issues have been promptly addressed by the Vembu support team.

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it_user624774 - PeerSpot reviewer
Director of IT at a performing arts with 51-200 employees

There were no stability issues.

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CA
Team Lead IT Infrastructure & Support at Africa Prudential Plc

This year was the first time I had an issue with it. I don't know how the issue started. I called their support team and they told me what to do. I tried it but I then decided to simply do a fresh installation.

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it_user599031 - PeerSpot reviewer
Consultant at heXel

Generally, we have not encountered any stability issues.

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NE
Information Technology Analyst 3 at a retailer with 51-200 employees

It did completely die twice and couldn't be revived. If that happens again, we're probably going to look at another product. My only concern is the stability.

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RB
Network Administrator at a non-profit with 201-500 employees

It's not that stable yet. Every two weeks, my backup will stop and I have to check it. Sometimes it can be fixed by a restart and sometimes I need support to make it work.

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it_user651546 - PeerSpot reviewer
Second Line / Drifttekniker at a tech services company with 51-200 employees

We ran into some problems in which the server hosting the backup service needed to be restarted once a week. We contacted support and they resolved the issue within a week!

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it_user170502 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees

There were issues with the software's ability to handle low bandwidth connections such as ADSL. There were stability issues with running the software on both windows and linux, the advancements of the updates to resolve issues would fix some issues and then create more which points back to issues with Quality Assurance.

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TS
CTO at a tech services company with 51-200 employees

In the past, I had some stability issues but I no longer have them. It was corrected in the last version. It is working without problems now.

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Buyer's Guide
BDRSuite
March 2024
Learn what your peers think about BDRSuite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.