Veritas Backup Exec Reviews

The solution is integrated with the Exchange, so it's an online backup.

There is no need to choose which file, which directory, or which components are required to select for the backup. Once the solution is integrated with the Exchange, you just click Exchange to back up that file.

The solution can be improved by adding the ability to restore individual mailboxes. Currently, the solution does not have the capability to restore a single mailbox, so you lose a lot of time having to restore for example ten mailboxes just to recover one. 

I have been using the solution for 12 years.

The solution is stable.

The solution is scalable.

Technical support is good. Our company is a support partner with Veritas.

Before using the solution we used Legato Backup and Symantec Backup which are both run with Linux operating systems. We switched because this solution is easier to use.

The initial setup of this solution is very easy. We require just half an hour for initial deployment, and for post-deployment.

The implementation was completed in-house.

I give the solution a six out of ten.

We currently have over one hundred people using the solution including L1, L2, and L3.

A single team is required for maintenance. A team of 10 people on multiple scales is managing that particular customer, not only specific to Exchange or specific to any backup or specific to any Windows operating system. We have a team of people with multi skills, looking at starting load balance, SQL, and data works like that.

The interface is intuitive and the documentation is good.

The solution is integrated with the Microsoft SQL database.

We use Veritas Backup Exec mainly to backup virtual machines (about 120), and also Exchange mailboxes (about 1500).

I have found the overall features of the solution very good.

There is the option to backup to the cloud (we don't use it for now).

I have experienced some errors. From time to time the backup of one VM fails.

I have been using Veritas Backup Exec for approximately 15 years.

Overall the stability of the solution is good.

The scalability of the solution is very good.

I am the only one really using the solution in my organization. But I have 2 other colleagues able to do most of the tasks required when I'm away. 

The technical support is good.  It does not take too long to receive an answer. 

Positive

I have previously used another solution, Arcserve.

The installation is very easy.

In house.

The price of Veritas Backup Exec is fair and we pay annually for the license. Compared to other solutions, such as Veeam, it is less expensive.

For a time we were, long ago, we were using both Acserve and Backup Exec (it was physical
servers at the time, some servers were backed up with Arcserve and others
with Backup Exec). We decided to simplify this and kept the best of the two.

I recently was asked to evaluated Veeam. My conclusion was that for our needs Veeam did not bring anything that backup exec was perfectly able to do, and Veeam was significantly more expensive.

Veritas Backup Exec is a good solution. It can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use. You can quickly do what you want to do, or get the information you want. 

I rate Veritas Backup Exec an eight out of ten.

We use the backup solution.

The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft. It allows for simultaneous backups of multiple applications. The second advantage is the strong support provided. You can open tickets and receive prompt responses and assistance if any issues arise.

The solution could improve and adapt to new applications in the market so we can integrate Veritas Backup Exec with them to facilitate backup processes within these applications.

I have been using Veritas Backup Exec for 3 years.

The product is stable.

I rate the solution’s stability a 9 out of 10.

Veritas is suitable for medium-sized companies across various market sectors such as retail, oil and gas, etc. We can receive additional licenses. There is no issue with storage.

I rate the solution’s scalability a 7 or 8 out of 10.

Technical support is good. They provide a good response after opening a ticket.

Positive

The initial setup is easy, depending on the market.

Firstly, we need to continue operating with the customer to understand their requirements. For example, they need the retention policy set for their email backups. Most customers prefer a weekly backup schedule and two to three months of retention. This clarification is crucial. However, during installation, it typically takes just one day for setup and configuration

In comparison with other vendors, Veritas is competitively priced.

We have options for disaster recovery. Some customers lack another branch or a secondary site. In such cases, we can install additional backup software at our site, enabling application recovery. This setup facilitates extensive testing at headquarters. You can restore from the secondary site or utilize cloud services. The backup jobs can be directed to cloud platforms like Microsoft Azure or Amazon Computers.

We have a partnership with Dell EMC. Dell EMC offers a backup appliance, and we can integrate Backup Exec into the backup software. However, we still need a Veritas backup appliance. The duplication ratio is 4x, but in terms of data demand, it's up to 36. Most backup software already has certification, but it's limited to 4-6x identification issues. However, in the case of a backup appliance, it's running up to 36 applications. If the customer doesn't have backup storage or backup protection for three servers, we can use duplication from Backup Exec.

SAP HANA Is limited in its capabilities. I recommend going with NetApp. NetApp is designed for enterprise applications like SAP HANA. It does backup and is well positioned for small and medium companies like Microsoft, including SharePoint and file servers. Customers have certifications like Microsoft 365 and Salesforce on the cloud.

Overall, I rate the solution a 9 out of 10.

It is for backup and business continuity. You have a technology in there that allows you to start virtual machines on the backup set of data, which is really cool stuff. It also allows you to have an image of your environment. You can drop an image onto a virtual machine and just spin that environment up.

It supports cloud and on-prem deployments. If you have the infrastructure in the cloud, you can deploy it there. If you want an on-prem solution, that also works. The cloud provider is usually Amazon, but it doesn't really matter.

Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go. 

It has also got some backup lifecycle policies that allow you to do different things in one backup definition. So, in one backup definition, you are backing up data, copying it to another place, and probably creating an image of the data. You are doing multiple things in one backup configuration, which is very good because it simplifies the way administrators work.

I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great.

They should also increase the number of applications that it is backing up currently.

I've been working with this product, in general, for about five years.

It is very stable. I would rate it a ten out of ten in terms of stability.

It is scalable and manageable. Some of the solutions can scale but become complex to manage. This is scalable and easily manageable.

They provide great support. I would rate them a ten out of ten.

Positive

It is very simple and straightforward. It is done in 30 minutes. One engineer is enough for its deployment.

The whole implementation in a small-sized or medium-sized environment takes a maximum of three days. In a large one, it depends on the number of machines and different use cases that you're looking at, but usually, in a week, you are done. In the first two to three days, you would have done quite a lot of the deployment. It is just more about having conversations with the backup admin to understand, for example, how often they want the data backed up and other little things, but in terms of getting the solution to work, it is pretty straightforward.

The ROI is really good, and it is better than most of the other competing products. I would rate it a four out of five in this aspect.

It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. 

There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers.

OEM has always been a data company. They've always wanted to protect data. The methodology, the idea, or the concept behind the Backup Exec application is that you can back up and restore your data, and you can go to sleep. There are other newer solutions on the market. Of course, they also do the job, but when it comes to working in a simple manner, Backup Exec does the job well. So, one should not just say that Backup Exec is a product that has been around for a long time, and it is not modern. Backup Exec is very modern, very fresh. You should at least try it out before you make any decisions.

I would rate it a nine out of ten.

We use this solution for data backup on premises, for data servers and file servers.

It has improved my organization. The data disk to disk to tape method is very helpful and it is easy to restore the individual or folder lever restoration is much easier.

The disk-to-disk-to-tape backup feature is quite good, and BKF file locking is a very important and safe silent feature.

Whenever a job fails, it would be a great improvement to be able to resume the job from the job got failed that feature. Suppose a job was started this morning and that it is going on while there are interruptions like network issues, server restart issues, server connectivity issues, services stopping, etc. For some reason, let's assume that the job failed or that it was mistakenly canceled by another person. It will be a great improvement if that failed job can be continued automatically or as a manual task. 

Exchange backup restoration takes a long time. Restoring a single email from the backup entire database is virtually occupies the entire system disk and it is huge pain. So, exchange email restoration should be simplified.

Some time no reason some backups are getting failed after certain percentage, if I run the job again manually one by one then it will run successfully from one particular server. 

Additional ransomware protection mechanisms could also be added.

I've been using this product for the last 22 years or more.

The product is stable, but sometimes, it is slow. Another challenge is that if there is a server with 10 drives, I may have volumes five and nine failing while the others are fine.

It is scalable.

Veritas' technical support is okay; not remarkable. The documentation is okay as well.

Neutral

We worked with Veeam Backup, which is good.

Because I've been using Veritas Backup Exec for 22 plus years, the initial setup is quite easy.

The installation and configuration, including tape drive, agent configuration, etc., took about one to one and a half hours.

I implemented the solution internally by myself. 

The pricing is reasonable. 

I previously evaluated ComVault and Druva.

Better architects should be there to create the backup systems. Dedicated backup servers, dedicated switches, and separate networks would be good. Resume option for failed JOB. 

I would give an overall rating of six on a scale from one to ten for Veritas Backup Exec.

We use the product for data backup purposes.

The product's most valuable feature is scalability.

Veritas Backup Exec's support services could be faster.

We have been using Veritas Backup Exec for eight to nine months.

It is a stable platform.

The product is scalable.

The initial setup is complicated and takes 45 minutes to complete. However, the prerequisites, including environment monitoring, make operating easy.

The product's price is reasonable. However, it could be reduced. We purchase its yearly license.

I rate Veritas Backup Exec a six out of ten.

We have two use case types. We do onsite and offsite. Onsite, we need some conversion and backups. Offsite, for example, similar to Symantec, it is based on the volume, and we sell this solution to clients. 

We've used the solution for ten years, and everything has worked very well.

There are many settings, and after working on it for so long, we have a good understanding of the configurations that make sense. 

It's easy for us. It's like a legacy of predictability. We've used it for a long time.

The initial setup is easy.

It's stable.

The scalability is good. 

We need to have duplication and better compression. We don't really get that with Veritas. There's customer demand for it. 

We'd like to see some better synchronization between the office and other sites. There's room for improvement in off-site syncs. 

I've used the solution for ten to 11 years. 

The solution is stable. I haven't noted any issues. It doesn't have bugs or glitches. It doesn't crash or freeze. It's reliable. 

It is a scalable product.

Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with any issues ourselves. We normally don't seek any support now. When we used them, maybe ten years ago, they were quite helpful.

We find the solution to be straightforward to set up. It's not overly complex or difficult. I'd rate it a ten out of ten in terms of ease of implementation. 

We always keep three people (engineers) on the solution. During the implementation, we have three people there, and they can handle maintenance once it is up. If, for a backup, somebody's not available for a particular reason, we'll be covered as we don't rely on one person.

We are resellers.

We use the latest versions to ensure we get support as older versions often lose support.

I'd advise potential new users to read the manual well and don't just go next, next, finish, et cetera. Read everything well to understand the options they are providing. I've seen many people fail to understand what options are offered or what the customer needs. If you don't do the right configuration, it becomes faulty. It slows down the process if it's not configured right. 

I'd rate the solution ten out of ten.

We have never had any problem with storage and backups. It works very well and is a user-friendly solution.

The scalability could be improved even though the solution is targeted to small customers.

I've used this solution for almost eight years.

In terms of stability, the volume to backup is not very big, and we have never had any problems.

With regard to scalability, Veritas Backup Exec is a good solution for very small enterprise clients. If you have big systems, you must move to NetBackup if you stay with Veritas.

We have 10 to 12 people who use this solution.

The technical support is very good. Veritas is one of the best at providing technical support.

There were no problems with implementation.

I think it's sold at the right price. It's not expensive. The license is usually for a year.