Veritas Backup Exec Room for Improvement

Samuel Calys-Tagoe
IT Specialist at a energy/utilities company with 51-200 employees
The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well. There was also one time when I tried to use the disaster recovery option, which didn't go very well. There needs to be an improvement in this feature. Originally, I used the trial version to see how well it will come out before I went in for the full license, and because it went so bad I did not continue with it. It would be helpful if the solution had disaster recovery for cloud options. View full review »
Maged Elgamal
System Engineer at a tech services company with 51-200 employees
We occasionally have false positives, but the solution certainly has a good configuration. In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them. The solution could integrate better with the firewall so that we could block ports that are under attack or compromised. I know that Portnox has this, but I don't think it's something that's really built-in. There are scripts that you have to perform. But if it was more integrated, it would be easier. View full review »
Kayode Oni
Chief Technology Officer/Director
The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain. I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes. View full review »
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MS Alam
System Administrator at Abdullah Al-Othaim Markets
A lot of backup solutions are coming out now and a lot of new disaster recovery software is coming. We should see an updated cycle in six months or one year. Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process. This solution has been working perfectly for us for many years now. I did not encounter any major problems or issues with it during production. We need some more added value to this software, i.e. better disaster recovery. View full review »
Syed Anas Quadri
Technical Services Manager at a tech services company with 11-50 employees
The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful. For example, if you have a mixed environment of Linux and Windows, you end up buying too many licenses. If you compare it to Veeam, for example, it allows you to buy one simple license that you can use on all of your operating systems. They've made it very simple. The industry trend is moving towards hyper-converged and a regular pay-as-you-go model with more simplified resources. Users are looking for a plug-and-play kind of solution. Veritas should move towards this as well. View full review »
Ash Dib
Virtualization Specialist at dk
The user interface needs improvement. When comparing the user interface to other backup and replication products, it is greatly lacks in UI. In some cases when I have an error, I need to use the command line. I prefer to have access to the logs of different services through UI and even to the services itself. View full review »
ServiceE328e
Service Engineer with 501-1,000 employees
This solution does not support image-level backup of a physical server. The backup and restore process should be faster. View full review »
Alex Ntow
Chief Technology Officer at EITBS Ltd
This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement. I would also like to see more support for Hyper-V environments and NoSQL databases. View full review »
Pawel Augustyn
System Engineer at a tech services company with 1,001-5,000 employees
I have found the duplication to be very poor. It is not clear how to automate processes using the command line interface. I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time. The problems I have had seem to be related to integrating the solution. View full review »
Algimantas Slabada
IT Architect at a tech services company with 51-200 employees
I cannot tell right now. I have probably eight years of influence and experience with this product, so it's difficult for me to be accurate here. Maybe they could improve reporting capabilities and predictions. I would also advise them to shift more towards open source. They should think about changing their server from Windows to open source. It's not an easy job, but I feel that their next step should involve shifting to that direction. View full review »
Mohammad Sajid
Analyst - Microsoft Technologies at a financial services firm with 51-200 employees
First, it would be nice to improve the cloud. Second, it would be nice to improve the backup acceleration and the fast restoration required. This solution just doesn't meet my business needs for backup plans. Lastly, the reporting needs improvement. Backup Exec does not have the strong art of reporting tools, because we sometimes have to get more than six months or an annual based report. View full review »
RoberGhattas
Pre-Sales Technical Engineer at Kolaly
I would like to see a more powerful and effective processor in the appliance. Compared to other vendors, there are features that you will find not included in Veritas. View full review »
AhmedAlwahashi
Senior Solutions Architect at Crystalnt
The price of this solution is a bit high. Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot. View full review »
Jerin Joy
Consultant at a non-tech company
The interface could use improvement. View full review »
Dhanish Khan
Pre-Post Sales Engineer at a tech services company
Enhanced support for cloud backup needs to be added. However, offsite backup to the cloud can be done. The recovery success rate is not very convincing. View full review »
SamirRoul
System Analyst at a tech services company with 1,001-5,000 employees
I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data. View full review »
Find out what your peers are saying about Veritas, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: August 2019.
366,756 professionals have used our research since 2012.
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