Veritas NetBackup Customer Service and Technical Support

Hitesh Chopra
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
I have not contacted the product's technical support. We have our own lab set up for testing the product. View full review »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to customer support requests. Their response times have been good and the people are great to deal with when it comes to troubleshooting and solving problems. Veritas knows what they are doing and they have excellent experience in their own product line. View full review »
LinuxBacf33a
Linux, Backup and Storage Administrator with 10,001+ employees
Find out what your peers are saying about Veritas, CommVault, Veeam Software and others in Backup and Recovery Software. Updated: June 2019.
353,012 professionals have used our research since 2012.
it_user184899
Support Engineer at a tech services company with 501-1,000 employees
On Veritas, the response time is good. View full review »
Reviewer23
IT Infrastructure Manager at a energy/utilities company with 201-500 employees
Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely responsive to our needs. View full review »
Artur Jezyk
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm with 10,001+ employees
Quite good. Seven out of 10. View full review »
SysA560465
Systems Analyst at a comms service provider with 1,001-5,000 employees
Their support is pretty good. View full review »
Vuong Doan
Storage and Backup Engineer at a tech vendor with 5,001-10,000 employees
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise with vendors. View full review »
Vladimir Yakunin
Chief ingeneer at a tech services company with 1,001-5,000 employees
I do not have experience with their tech support. View full review »
Find out what your peers are saying about Veritas, CommVault, Veeam Software and others in Backup and Recovery Software. Updated: June 2019.
353,012 professionals have used our research since 2012.
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