System Administrator at a manufacturing company with 10,001+ employees
Real User
A stable backup solution suitable for virtually anything
Pros and Cons
  • "It's durable — we achieve what we expect from it."
  • "It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."

What is our primary use case?

We use Veritas NetBackup as a backup solution for virtually everything. Everything you can imagine can be backed up with this solution.  

Within our organization, there are roughly 2,000 employees. We definitely plan to continue using this solution.

What is most valuable?

The virtual SAN is good. All backup products have the same features but it's all about your ability with the code when you are using them. It's durable — we achieve what we expect from it.

What needs improvement?

It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly.

For how long have I used the solution?

I have been using this solution for six or seven years.

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Veritas NetBackup
March 2024
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What do I think about the stability of the solution?

Veritas is stable and flexible. When you're talking about virtualization backup, Veritas is great in a secure environment. It's totally virtualized. It's a good solution.

What do I think about the scalability of the solution?

This solution is very scalable.

How are customer service and support?

The support isn't that great. It could be improved. They should have a faster response time.

How was the initial setup?

The initial installation is quite straightforward. Overall, installation takes roughly one hour.

What about the implementation team?

I've installed this solution many times by myself. If you don't have experience with backup solutions, I think it may be challenging for a beginner.

Our technical team consists of four people, including myself, that handle the installation process.

Which other solutions did I evaluate?

I am currently evaluating NetBackup as it's required for use on the cloud.

What other advice do I have?

I trust Veritas. I would recommend this solution to a friend or to any company. But remember, what you'll get from it depends on your personal ability.

Overall, on a scale from one to ten, I would give this solution a rating of eight. If the support was faster and the solution was more user-friendly, I would give it a higher rating.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
All-inclusive with everything under one console
Pros and Cons
  • "This is a complete solution, everything is under one console."
  • "Licensing costs are quite high."

What is our primary use case?

Our use case really depends on what we need at a particular time so we use the solution for online productives and we also do incrementals. We are customers of Veritas and I'm a senior systems support analyst. 

What is most valuable?

The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition. Everything is under one console as opposed to some of the other solutions whereby you can use them to do key backups but when it comes to the client you can't monitor everything on the console. This product is already compatible with most of our servers, it's already doing backup on disc, on tapes, on other peer servers.

What needs improvement?

Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable. The only time we need to do anything is when we're upgrading to the next version and there may be major components that need to be looked at.

How are customer service and technical support?

The current solution is stable and we haven't needed to contact the support.

Which solution did I use previously and why did I switch?

I have previously tried a couple of different solutions. But for the time being, it's really one of the most complete solutions. We were using another solution from Symantec for backup purposes. Prior to that, we had also tried another vendor solution, which was for an IBM solution. For a time, we also used Veeam and we have been looking into either implementing Infrascale or Commvault. For the time being, it looks like Commvault would be the replacement for Veritas. It's a cheaper solution. 

How was the initial setup?

The initial setup was very straightforward and took about 15 minutes. We had help from the vendor. There isn't much maintenance required, only if there's an issue with something. We are  small company, so it's not a problem - we do backups of the servers and almost everything that we have on our infrastructure. When we carry out the backup for the exchange server, we do backups for everyone in the company, so it's not just one specific user or a couple of users. There are three admins in the company. 

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing costs off the top of my head, but it's pretty high compared to other solutions out there. There are also additional costs for things like support. 

What other advice do I have?

As a technical solution, this product is right up there. I would recommend the solution but it would depend on the use cases and the load. Depending on the load, there might be other, more cost-effective solutions.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup
March 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
IT Ops at Schmitech Inc.
Real User
Top 5Leaderboard
Excellent solution for backups with valuable file storage
Pros and Cons
  • "The Dedup and file storage is great."
  • "The licensing costs could be more affordable."

What is our primary use case?

Our primary use case for this solution is for storage and backups of VMs on-premises to tape.

What is most valuable?

The Dedup and file storage is great and very valuable.

What needs improvement?

The licensing costs could be more affordable.

For how long have I used the solution?

We have been using this solution for approximately ten years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. About 20,000 users use the solution in our organization.

How are customer service and support?

I rate customer service and support an eight out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

Implementation was in-house.

What was our ROI?

We have seen a return on investment.

What other advice do I have?

I rate this solution a ten out of ten. The solution is good but can be improved by making the licensing costs more affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Masood Hussain - PeerSpot reviewer
System Administrator at Hidada
Real User
Responsive support, simple data backup, and useful cloud options
Pros and Cons
  • "The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."

    What is our primary use case?

    We are using Veritas NetBackup to backup our SAP servers.

    What is most valuable?

    The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.

    For how long have I used the solution?

    I have been using Veritas NetBackup for approximately seven years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Veritas NetBackup is a scalable solution.

    Our IT department is only using Veritas NetBackup.

    How are customer service and support?

    The support we have received from Veritas NetBackup has been very good.

    Which solution did I use previously and why did I switch?

    I have used Veeam previously and is the best backup solution.

    How was the initial setup?

    The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.

    It took us almost two months to fully implement Veritas NetBackup.

    What about the implementation team?

    We had help from a partner do the implementation of Veritas NetBackup.

    What's my experience with pricing, setup cost, and licensing?

    The price of Veritas NetBackup is high, it should be reduced.

    Which other solutions did I evaluate?

    I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.

    What other advice do I have?

    Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.  

    I rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Vice President of Information Technology at a insurance company with 10,001+ employees
    Real User
    Efficient deduplication, reasonable price, easy installation, and good stability and scalability
    Pros and Cons
    • "Deduplication is quite efficient. It is not a complex product. It is quite simple."
    • "It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."

    What is our primary use case?

    It is used to back up the hypervisor. In terms of its version, we keep it updated from time to time, but we are not using its latest version currently.

    What is most valuable?

    Deduplication is quite efficient. It is not a complex product. It is quite simple.

    What needs improvement?

    It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from.

    For how long have I used the solution?

    We have been using this solution for many years.

    What do I think about the stability of the solution?

    It is quite stable.

    What do I think about the scalability of the solution?

    It is scalable. We have less than ten users, and they are mostly the IT staff. We don't have many users because we use a tool to back up from the central file servers. Users don't directly use it to back up on their own, but when a user needs to restore something, they come to IT.

    How are customer service and technical support?

    We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the product.

    Which solution did I use previously and why did I switch?

    We were using Backup Instant, which is a smaller version of the Veritas NetBackup solution. We didn't use any other solution.

    How was the initial setup?

    Its installation is quite straightforward. The deployment can take a week if you have a clear backup requirement.

    What about the implementation team?

    We have a consultant to help. If you are doing an installation that is related to the hypervisor, you need an engineer for support because of the connected drivers and equipment.

    What's my experience with pricing, setup cost, and licensing?

    Its price is quite reasonable. The cost depends on the depreciation and the volume. It also depends on the infrastructure. If your infrastructure increases, you would need some more licenses.

    What other advice do I have?

    We plan to keep using this solution. I would rate Veritas NetBackup an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    General Manager at a comms service provider with 10,001+ employees
    Real User
    A solution that has everything you need
    Pros and Cons
    • "Includes snapshots and multiple database agents."
    • "Extra features come with additional costs."

    What is our primary use case?

    We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

    What is most valuable?

    Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

    What needs improvement?

    The product is good, but there are extra costs for additional features.

    For how long have I used the solution?

    I have worked with Veritas for 15 years.

    What do I think about the stability of the solution?

    Veritas is very stable.

    What do I think about the scalability of the solution?

    The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

    How are customer service and support?

    Technical support is great. 

    How was the initial setup?

    The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

    What about the implementation team?

    We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

    What was our ROI?

    The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

    What's my experience with pricing, setup cost, and licensing?

    The licensing for this solution is annual. There are multiple features available for an additional cost.

    What other advice do I have?

    Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

    Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

    I would rate this solution a 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Systems Engineer at Thenamaris Ships Management
    Real User
    Highly stable, versatile backups, and effective backup and restore options
    Pros and Cons
    • "The backup and restore features work very well."
    • "The user interface could improve, it seems a bit out of date."

    What is our primary use case?

    Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.

    How has it helped my organization?

    The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.

    What is most valuable?

    The backup and restore features work very well.

    What needs improvement?

    The user interface could improve, it seems a bit out of date.

    For how long have I used the solution?

    I have been using Veritas NetBackup for approximately 13 years.

    What do I think about the stability of the solution?

    Veritas NetBackup is stable.

    What do I think about the scalability of the solution?

    I have found the scalability of Veritas NetBackup to be very good.

    There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.

    How are customer service and support?

    We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.

    Which solution did I use previously and why did I switch?

    We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.

    What about the implementation team?

    We used a partner to implement the solution here in Greece.

    This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.

    What's my experience with pricing, setup cost, and licensing?

    If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space. 

    What other advice do I have?

    Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.

    My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.

    I rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System IT and Technologies Field Manager at Leumit Health Services
    Real User
    Good technical support but the SQL Server backup features are not up-to-date
    Pros and Cons
    • "The most valuable feature is its stability."
    • "The SQL Server backup features are not up to date."

    What is most valuable?

    The most valuable feature is its stability.

    What needs improvement?

    Lots of features are in need of improvement.

    The SQL Server backup features are not up to date. I would also like to see the Exchange server and Cloud backup handled better.

    There are no features for cloud backup in my on-premises environment, which limits me when it comes to managing them.

    The performance is poor on our system and it takes too long to complete a backup.

    For how long have I used the solution?

    I have been working with Veritas NetBackup for more than ten years.

    What do I think about the stability of the solution?

    The stability is very good.

    What do I think about the scalability of the solution?

    My environment is not growing very quickly, so I haven't had the opportunity to check scalability. My understanding is that it is expensive to scale.

    How are customer service and technical support?

    We are typically in contact with technical support two or three times a year to deal with issues that arise. They're brilliant, fast, and professional.

    How was the initial setup?

    The setup was completed before I joined the company.

    What's my experience with pricing, setup cost, and licensing?

    My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive.

    Which other solutions did I evaluate?

    We are currently looking for another solution. One of the reasons is that we know that we can get more for less money.

    What other advice do I have?

    This backup and recovery product is good, although looking at my current environment, it is pretty old. My advice for anybody who is considering Veritas NetBackup is to assess the feasibility of it in their environment.

    I would rate this solution a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
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    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.