Visio Reviews

I use this solution for documenting architectures and workflows.

It's a rich-client application, so it's deployed on-premises.

There are about 10 people who use this solution in my organization. We would use it more if the solution were less expensive.

In the future, I will have other licensing models for infrequent users so that they can pay per use for the solution.

The usability in general is good. The integration of uploading custom stencils is also very nice.

Integration with other software would be an area of improvement, so that it's not just used to document but also as a center plane for information sharing. I would like to have the ability to click on things and be redirected to the application all throughout the process flow.

In the next release, I would like them to provide an application store for stencils from different vendors where we can download new icons and drawing elements.

I have worked with this solution for ten years.

The stability is mature.

It's a one-to-one application. I don't think there's a need to scale. It's expensive to deploy too many seats, especially if people only need it a few times a year. 

Initial setup is simple.

Implementation was done in-house.

The price could be more flexible for infrequent users. If it's your main utility that you use daily, then it's a good price.

I would rate the pricing as two out of ten.

We also evaluated Lucidchart. The cost is the main difference.

One is an online solution, and the other is a native application. There are some functionality differences, but it's a big competitor because it scales much easier, and it has a lower cost for infrequent users. 

If your company usually standardizes on one tool and then you try to exchange information with infrequent users, then obviously the power users move to the tool that's also accessible and usable by the infrequent users.

I would rate this solution as nine out of ten. It's a good tool.

We use the solution primarily for making high-level and low-level diagrams and making any other diagrams that might have some items available that we can quickly turn around architecture with.

I like that I can copy and paste icons and drag and drop items. It has a lot of great features.

It is very stable. It's reliable. 

The solution can scale.

It is easy to set up.

There should be more items available from a variety of other products that can be integrated. 

Architectural diagrams could be enhanced further.

The icon support is limited. We'd like third-party icons available to us.

I've used the solution for five years. I've used the solution for a while at this point. 

The stability is great. I'd rate it nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

The solution can scale. I'd rate the scalability seven out of ten. It could be a bit more scalable. 

We have 4,000 to 5,000 users on the solution.

We have used other solutions in the past. There is a product called Lucidchart that I've used. It's more flexible in terms of icons we can use. 

The initial setup is very simple and straightforward. It is not complex or difficult. 

While we have an on-premises deployment, the cloud is available on Office 365. 

The pricing is fairly reasonable. I'd rate it six out of ten.

We are Microsft partners.

I'd rate the solution seven out of ten.

People should consider the solution. However, there is a lack of customization available. 

I am using Visio for migration and application development. Additionally, we did a Microsoft Azure landing zone for companies to implement CICD pipelines. 

We typically do hybrid deployments because of the data security issues that can arise. However, there is a lot of opportunity coming for native cloud deployments.

The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available.

Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration.

I have used Visio for approximately four years.

I rate the stability of Visio an eight out of ten.

We have approximately 10 people using this solution in solution.

I rate the scalability of Visio a nine out of ten.

The support from Microsft has been great. I receive direct calls from support to resolve our issues. They have been responsive and helpful.

I do not have experience with other solutions in the same category.

The initial setup is easy. I have been doing it for many years.

I rate the price of Visio a six out of ten.

My advice is this solution is scalable and easy to deploy. It is an asset for an organization, which is looking for an immediate infrastructure to be built on a project.

I rate Visio a nine out of ten.

We primarily use the solution for tasks such as work charts, network diagrams, and process flows.

Process flows are probably the task we do the most. It's just how she diagrams, how a piece of software or a process should work. It's improved our organization.

It's pretty basic and fun to use.

You can go to YouTube and watch training videos. There's lots of information online about the product.

The solution can scale.

The product is quite stable.

It's my understanding that the initial setup is straightforward.

It's not the easiest software to use. It's not user-friendly out-of-the-box.

I've been using the solution for about 20 or so years. It's been two decades; it's a long time.

The stability is excellent. It never breaks, and I've used it for 20 years. Its performance is reliable. It doesn't crash or freeze. There are no bugs or glitches. 

The solution can scale. If a company needs to expand it, it can do so with relative ease.

We have around 200 people who use it in the company.

As of right now, we do not have plans to increase usage.

Technical support is fine, as long as you can get a hold of someone. that can be tricky.

Prior to this solution, it's unlikely we had a different product. It was 20 years ago, and therefore it's been a long time.

I didn't directly deal with the initial implementation. We have a team in-house that handles deployments. I can't speak to what the process was like or how easy or hard it was. Likely, setting it up was pretty straightforward and deployment takes a day. At least, that is my understanding.

We have a dedicated team that handles deployment and maintenance.

We have our own in-house team that can manage the implementation. We did not need the assistance of an integrator or consultant.

After 20 years of using the solution, our company has definitely seen an ROI. I don't have exact details, however.

We have an enterprise license. We renew it on a yearly basis. We don't pay any extra fees and we partner with the Gartner group to help us when we have to renegotiate.

I'm using the latest version of the solution. I can't speak to the exact version number.

We use both cloud and on-premises deployment models at this time.

I'd advise any company considering using the solution should first have a Microsoft team in place.

I'd rate the solution at a five out of ten.

Company-wide, it is used a lot for flow charts. From an IT perspective, we use it quite a bit for network diagrams and documentation. The Human Resources team uses it for organizational charts.

In terms of deployment, we have a kind of mixed deployment. I tend to use an on-prem version that is loaded directly on my machine. We are all Office 365, so a bulk of our users use it as a cloud-based downloadable solution, which is a part of their Office 365 implementation.

It helps us to secure business and C-suite leadership approval on projects. For lack of a better term, it dumbs down technical solutions so that everybody can understand them. It provides a nice middle ground. We have a lot of really talented engineers on staff, but they tend to get lost in the technical minutia, and the business gets bored with that. 

A lot of built-in templates are really phenomenal. The templates assist in translating very complex design elements into understandable diagrams that non-technical folks can grasp.

Some of the improvements that have been made in Visio have not been beneficial, at least to me, personally. Too many things have been added to it, and it makes it kind of clunky sometimes. There is an overwhelming desire or competition to continue to improve it when the product is and has been pretty good, and some of what is done tends to clutter it. In some cases, the updates make it more difficult to use. It is already pretty feature-heavy and continuing to add stuff is not productive from my perspective. 

I have been using this solution for 10 to 15 years.

It is very stable.

I don't have any input on that. In terms of the number of users, we probably have a couple of hundreds of users of Visio. They are from the IT and the infrastructure side. We have Applications users and Human Resources users. We have a manufacturing organization, so we have program managers who manage various customer products, and they use it as well.

It is used fairly extensively throughout the organization. Our usage is okay for now, but we're always one acquisition away from that going out the window.

I've never used technical support for Visio.

It has always been Visio. Prior to using Visio, it probably was Paint or whatever program was available at the time.

It is straightforward. It takes very little time to deploy.

It is done in-house. In terms of maintenance, because we're loading it from the cloud, if there's an update, that's taken care of with the regular Office updates. So, pretty much everything is on the front end, that is, getting it from a business standpoint, getting the approval for the license and the cost associated with the license, and getting it installed. Once it is in, it is usually off to the races.

We have definitely seen a return on investment.

We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of.

Be aware that it is easy to get lost in all the different things to do with it.

I would rate Visio a nine out of ten.

I have used Visio Professional to model business process to BPMN 2.0 standard in the Logistic and Insurance Industry. Visio has been an easy-to-use modeling tool for Logistic processes, Complaints processes, Compensation Recoveries processes, Insurance processes, and Finance processes. The modeling of the As-Is process allows process analysis to design an efficient To-be process.

Visio is used to model and communicate the business process. 

As with all process modeling software when used correctly, it has the following benefits:

• Swimlanes enable clear accountability and responsibility.
• The Data Objects are hyperlinked to the Standard Operating Procedures, Letters, and Forms.
• The Data Store is linked to the CRM/ERP system.
• The task types assigned to the task enables the identification of improvement opportunities.

The ability to create BPMN Diagrams with the Visio Professional, the ability to import Rules from the BPMN 2.0 Rule Set, and Check the diagram according to the BPMN 2.0 rules are the most valuable features.

The Align features are easy to use and keep the diagram neat and tidy as you model the business process with the stakeholders in process discovery workshops. You need to be pretty competent to be able to map the process on the spot.

The access to commonly used features with the right click of the mouse and F8 (Align) are the best features.

For older version of Visio Professional, not all BPMN 2.0 Elements are available. 

The Auto-Align has improved significantly from the previous release; however, you may still find the auto align features lacking if your process diagram has a fair degree of complexity. My suggestion is to keep your process model straight forward and use the intermediate Link Event or End Signal Event to break up, simplify or connect the the rest of the process map.

This is a stable solution. When working with a complex process model, ensure that your computer has sufficient RAM to support multiple software and multiple displays (three monitors) running concurrently.

Scalability is not applicable.

I have not required customer service or technical support in using Visio.

Visio is the first software that I used to start modeling business processes.

The initial setup of this solution was straight forward.

This solution was implemented in-house through the IT Support Team.

The ROI for this solution is hard to quantify.

The cost of the software is reasonably priced. 

I did not evaluate other options before choosing this solution.

If you are considering modeling business process to BPMN 2.0 standards, you must purchase the Visio Professional version as the Standard version does not include the BPMN functionality.

I use the solution in my company for Microsoft Active Directory and for monitoring purposes.

The most valuable features of the solution revolve around the ease of deployment it offers. It is also easy to understand about the product and its deployment process. I enjoy the fact that since Visio is a Microsoft product, everything is linked and synchronized in our company's environment.

From an improvement perspective, the setup process needs to be made easy.

I have experience with Visio. My company is a customer of Microsoft.

It is a stable solution.

It is a scalable solution.

In my company, 48 people use the product.

I haven't interacted much with the solution's technical support. I contacted the solution's technical support to deal with an issue with the offline products.

The product's installation phase was okay. The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process. Visio's setup process is the same as Oracle's installation phase. If Visio is being installed in some company, it is important to have the script to help you know what you need to do since you can't install it on your own and make it work. In general, you need to know what to select to install the product properly.

The solution is deployed using Azure's cloud services.

The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement.

I recommend the product to those who plan to use it. As an IT professional, we don't like to confuse people by giving them multiple options. It is better for people to explore different products, and later on, if, as IT professionals, we find the products are not compatible with the users' requirements, then we might suggest some tool with better features to such users.

It is neither too difficult nor too easy to learn to use Visio.

The product's integration capabilities with other platforms have helped improve our company's overall workflow.

I rate the overall tool an eight out of ten.

I use the solution to make graphs and schemas for infrastructure, application, and documentation.

We need proper documentation. The tool helps us during the project initiation to visualize things.

I have used it for so long that it is the product that I can work my best with. It has a lot of features compared to other competitors. The product provides a lot of flexibility in writing graphs and customizing them. It has a lot of stencils that we can use to make it seamless. I haven't seen that in other products.

The solution is pretty expensive. It could be cheaper.

I have been using the solution for 20 years.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability a six out of ten. I do not need to scale it much.

I do not contact support for Visio. I contact them for SQL Server. Sometimes, the knowledge of the people I talk to is not that good. Sometimes it's great, and sometimes it's not that good. It depends on the person who takes the case.

Neutral

I used draw.io in the past, but it was fairly limited compared to Visio. It didn't have a lot of functionality compared to Visio.

The setup is pretty easy. We just have to install the tool. We do not have to do a lot of configuration. It would be somewhat different in a business setup, though.

I have a Microsoft 365 license.

I prefer Visio. I have been working on it for a long time. It is a hassle to learn another tool. I will recommend the product to others. Overall, I rate the solution a nine out of ten.