Visual Studio Test Professional Customer Service and Technical Support

Mohamed Sadek
Lead DevOps and Release Engineer-L2 at ITWORX
We are satisfied with technical support. Communicating with them is very simple. We also have a lot of online resources to check and to study and to train our team with. The documentation is very clear and readily available. View full review »
GhamdanAl-Anesi
Member of the Board & Co-Founder, Executive Manager at Networld Systems
We have requested a few tickets from technical support and the feedback is good. View full review »
Vaishali-Aggarwal
Counselor at a healthcare company with 10,001+ employees
I would rate Microsoft technical support for this solution a seven out of ten. I have not spoken with them directly, but I have had problems when I go online and search for solutions. The documents on the Microsoft website are not very useful, and they ought to make it easier to find answers. The documents, overall, are a bit hard to understand and are not user-friendly. View full review »
Find out what your peers are saying about Microsoft, Katalon Studio, Micro Focus and others in Functional Testing Tools. Updated: March 2020.
408,459 professionals have used our research since 2012.
Istvan Zsikla
Assistance Engineer at a transportation company with 501-1,000 employees
I've never reached out to technical support. Typically, if I run into problems, I look for answers in the forums. View full review »
RameshVelusamy
Programmer at a tech services company with 1,001-5,000 employees
I have been in contact with technical support lots of times. I used to get answers from the portals and the blogs, which was useful for me. When I can't get the answers from those then I contact support. View full review »
reviewer1249554
Systems Engineer at a manufacturing company with 10,001+ employees
I have never been in contact with technical support. View full review »
reviewer1222302
Managing Consultant at a tech services company with 10,001+ employees
We have not needed to contact technical support because the knowledge base is quite good. The community support is also good. View full review »
Find out what your peers are saying about Microsoft, Katalon Studio, Micro Focus and others in Functional Testing Tools. Updated: March 2020.
408,459 professionals have used our research since 2012.