Microsoft provides great support. 

The documentation helps deal with issues.

We do not use technical support. Usually, we search for the problems in Microsoft’s forum and solve them ourselves.

The support is good. 

We have our own tech support in the office so we do not use their customer support.

One of the best technical support team.

The product’s technical support is fast.

Whenever we face challenges, we contact support. The support team is very good. The team responds and solves our issues immediately. The team provides support 24/7.

I haven't contacted their technical support. We always search on the web. You can easily find most of the information on the web or Microsoft site. They have a big community, and you can find the information very easily.

We've never contacted technical support. There was never any need to do so. Therefore, I can't speak to how knowledgeable or responsive they are. 

I think the technical staff are well-versed because they usually have to make designs for the customers.

The support is good, but it could be a bit faster.

Microsoft support could be faster. It took a while to get to a knowledgeable person in some cases, but we got the answer that we were looking for in the end.

I have not contacted support.

We are satisfied with technical support. Communicating with them is very simple. We also have a lot of online resources to check and to study and to train our team with. The documentation is very clear and readily available.

I have never really used Microsoft technical support. I just find the information on the internet.

The solution's technical support is good, and we have no complaints.

I have never been in contact with technical support.

I would rate Microsoft technical support for this solution a seven out of ten.

I have not spoken with them directly, but I have had problems when I go online and search for solutions. The documents on the Microsoft website are not very useful, and they ought to make it easier to find answers. The documents, overall, are a bit hard to understand and are not user-friendly. 

I have been in contact with technical support lots of times. I used to get answers from the portals and the blogs, which was useful for me. When I can't get the answers from those then I contact support.

I've never reached out to technical support. Typically, if I run into problems, I look for answers in the forums.

I was satisfied with the support given by customer service.

We have requested a few tickets from technical support and the feedback is good.

Very good.

Very good.

We have not needed to contact technical support because the knowledge base is quite good. The community support is also good.

A seven out of 10.

A seven out of 10