VMware AirWatch Room for Improvement

GolbalMobi508
Global Mobility Leader at a aerospace/defense firm with 10,001+ employees
AirWatch has all the features. One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it's just a small need. They have set the bar very high already so that's the expectation. View full review »
AmiraYoussef
Server Administrator Coordinator at Cairo American College
The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach. And we have to go manually and push it. Also, Chromebook management needs a lot to be improved. View full review »
it_user566739
Product Manager ( HP EG Enterprise ) at Ingram Micro
I want to see VMware move the management to the cloud. For now, the management is the premise of our server, but we want to move it to the cloud. View full review »
Find out what your peers are saying about VMware, Microsoft, IBM and others in Enterprise Mobility Management (EMM). Updated: October 2019.
372,374 professionals have used our research since 2012.
Reviewer6565
Management Trainee at a tech services company with 1,001-5,000 employees
In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions. View full review »
it_user568986
Talent Acquisition Leader at a tech services company with 10,001+ employees
The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE. View full review »
James Smith
music and programming with 501-1,000 employees
We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us. There are features that we want like the ability to use Derived Credentials and things like that, which we can do with AirWatch, but doing so we move up into a different tier of licensing and the cost increases dramatically. To get the features we want, we can do the same thing with Microsoft Intune and we're going to see a product savings of over $70,000 a year. View full review »
Joseph Ma
Solution Sales Supervisor at a tech services company with 1,001-5,000 employees
MBM/MCM could be improved. MBM can support specific versions of development tools. If VMware would let the customer know this more clearly, we would not need to waste time explaining this and delaying the project. Also, the Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality. View full review »
Andrew Cheng
User at a comms service provider with 1,001-5,000 employees
The mobile device repository is somewhat difficult to manage with a large user base. I would like to see support for "remote wipe" in the case device of theft. View full review »
Find out what your peers are saying about VMware, Microsoft, IBM and others in Enterprise Mobility Management (EMM). Updated: October 2019.
372,374 professionals have used our research since 2012.
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