In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future.

To enhance the user experience, it would be beneficial to have the Unified Access Gateway (UAG) integrated within the console. This would eliminate the need to switch to a different VLAN or access the DMZ separately. With a direct link from the connection server to DMZ, users could easily access the UAG website without leaving the console.

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The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job. I would like the tool to improve the licensing and cost model. The tool does not offer much support if, in a factory, there are other terminal clients or third-party clients. If we have to integrate it with such plants, it is difficult because there is no interoperability feature in the product.

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The product has to improve its performance and connectivity. The product should add security features.

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With VMware Horizon View, we could deliver it without any issues and meet the current requirements of our company's customers. The integration part and other such areas are present in the solution. If it can manage or if a user can integrate VMware Horizon View with thin clients or zero clients, then a user can have a single pane of glass for managing both the physical and the virtual environment then it could be a good addition since it is one of the only areas where the product lacks.

The technical support offered by VMware is an area with certain shortcomings where improvements are required.

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I would like to see more useful monitoring within users and a more useful help desk. 

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The solution must be faster and smoother.

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Initially, they had a VMware security server, which they replaced with a UAE server. The reason was to include more security features. They also included a load balancer feature on customers' demand. But, the paging server should have security enhancement features, which we can rely on and configure for small-scale businesses. They should provide high-end security at the initial stage. They are coming up with a hybrid cloud as well. There should be a function where one can connect and work; whenever not required, one can deprovision it. They should add things like voice interfaces. Whenever you need VDI, it should be a seamless experience. So those are the features I would like them to improve.

If I want to do any upgrade, in case of a zero-day vulnerability, I have to log out of every system. Then, it could be CCM, or it could be patching, or some other solution. We need to wait for the user to come online. To tackle this issue, they should include a feature like Golden Image management. So that we can build multiple VMs.

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The customer service and support team could be better.

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The cost of licenses is always a challenge. I would also like the deployment to be simplified and automated to be more streamlined. It would be helpful for managing. For example, if you are deploying 900, it would be nice to automate the management of groups of 30 or 40 or whatever you're doing. Automation and deployment tools would be good.

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There is room for improvement in support. The response time could be faster.

Configuration and driver support could be simplified. Integrating profiles with Active Directory [AD] is still complex.

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The one thing that could be improved would be to implement more robust audio redirections. When we are talking on headphones, using Teams, or any other communicator, there shouldn't be any lag time, voices cutting out, or interrupted connections. It has improved from what it was initially, but there's still a way to go. 

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There are certain areas that require improvement, and in my opinion, the most important factor is with some instances where I have experienced limitations, particularly with the printing service. Using a printer with the VDI is not a straightforward process.

Overall, in my opinion, the solution works perfectly.

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The solution could be more secure. Horizon is a recent addition in the sense that, due to COVID, we're working from home and those off-network devices also have to get secured. It's not only on-premises and the cloud infrastructure anymore. Your connectivity from the endpoints from the employees who are logged in from home also has to get brought in.

The solution isn't quite mature yet. It needs more time to mature and to get more market recognition.

The solution needs to work on its pricing. Compared to VMware Workspace ONE it should not be more in terms of cost.

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The tool is not future-proof anymore.

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The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line. 

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We would like to see better performance with the product. 

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In VMware Horizon View, app volume is an area of concern where improvements are required. For certain applications, a lot of tremendous effort from my company's end had to be put in to configure the app volume, making it one of the most difficult parts of the product. In VMware Horizon View, for a stateless VDI, the configuration part of app volume is straightforward, as it can be done in a. When a user needs some type of persistent VDI, some more configurations need to be done.

There are some shortcomings in VMware's support team, where improvements are required. My company can only use emails and not directly contact VMware's support engineer. Even if some issues suddenly crop up in the solution, my company is not in a position to contact VMware's support team.

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There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security. 

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I have not come across many of the product's weaknesses. Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View. In general, I want VMware Horizon View's compatibility with Linux to improve.

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VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics.

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The product could be improved by correcting how information is provided because we have issues with the client and the backend. The system is not designed to allow the client to log in easily and multiple passwords are required. This could be improved by requiring the client to input only the active directory username and password.

The primary problem we are facing is logging in locally on the SIEM client as a local, then click on the Horizon Seven and then call or connect to the server connection, then use the administrative username and password to log in, which is difficult for the students when we are dealing with the student. This is the most challenging stage because the rest of the backend is okay. We would like to see improvements to this problem and understand why there is no compatibility between the SIEM client and the backend.

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They need to make troubleshooting, diagnostics, and error reporting a little better. There are too many consoles with different error messages to identify a problem and figure out how to fix it

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The solution’s stability and pricing could be improved.

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The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.

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The standard license does not include certain features. 

Customers do not understand the requirements for VGA solutions so education and marketing are needed. 

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Well, one of the features we would like to have (even though it was released last year), was NSX. We’re providing a web portal services so that we can spin out any servers that they need, so those things would help. The NSX is something that we are looking at right now.

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Reporting could be improved. We have 200-300 users and it's difficult to know who has logged in and when. We have to do this manually so having a tool that would enable the export of reporting would be useful and save a lot of time.

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Almost all VMware products are "designed" for the enterprise and it sometimes takes some wise wrangling to make it financially viable. And VMware doesn't make that easy. I think the SMB market is largely untapped and maybe even ignored.

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Horizon View could be more stable.

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I believe documentation could be improved. There's a product in the solution called DEM, which is for screening applications or importing settings into a particular app. In VDI machines your profile's replicated or just live-streamed from the supplier server. Things like Google Chrome, with all its different application settings and passwords and whatever, is stored in zip files that are extracted when you log in. Horizon works with this but documentation is lacking. The applications have changed so much, but the company doesn't seem to be keeping up with that. The product needs to be simplified, have more documentation, and some predefined applications so that users don't have to re-engineer things each time.

For an additional feature, it would be great if they had automatic replication of all the stored profiles so we're not having to use third party tools to do the replication of their users' profiles. It would mean that you can use it as a disaster recovery server, as well as just active-active across data centers.

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Sometimes when we log on, there are applications that are not visible.

Technical support is only average and can be improved.

In general, there are many things that can be improved.

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The product's initial setup process could be easier.

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VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.

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The initial setup is a little complicated. 

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The solution’s stability and initial setup could be improved.

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The solution is quite expensive. They should work to lower the costs if possible.

The deployment of the product can sometimes be difficult. It would be ideal if the whole process was more simplistic.

There needs to be more documentation. If there was, it might help make the initial setup a bit easier. They need to provide users with more manuals.

The technical support could be more responsive.

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The most valuable feature of this solution has been security.

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View Persona, it’s been pushed to the wayside because they acquired UEM, and I’d prefer to use it, but have no budget for it. View Persona has less features than UEM, and it doesn’t seem updated, which makes a difference for standard edition users.

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They have tried to create a solution that is similar to Nutanix Citrix. Nutanix Citrix is the leader with this type of solution, a digital single platform. VMware tried to do the same, it's close but in terms of performance and how they manage a single platform, Nutanix Citrix is much better.

In the next release, the performance, the speed, and the price need to be improved.

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Places such as universities are not suitable for this solution.

The initial startup costs for this solution are relatively high.

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Right now, we use a third party product to do the VDI administration, which has been fairly good for us. We’re looking for one vendor to be able to manage all aspects of the stack to make it more efficient and stable.

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One thing is I'd like to be able to see I/O acceleration within VMware instead of having to use a third party, like VMTurbo.

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The integration could be improved. For example, there could be more integration and easier integration with products such as Okta and Duo. VMware Horizon View could be a multifactor authentication and authorization product, with more options for workflows, user assignments, and group assignments. Currently, it is complicated to configure a demo, so more integration would be beneficial.

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One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost. 

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I think that providing the solution for Linux desktops could be a real improvement as this would deliver desktops for operations and administrative operators without huge licensing costs (Desktops that have LibreOffice, Firefox and Linux client for client-server application). Another enhancement for this product could be a more simplified active directory GPO management through the Horizon Administrator console.

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Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy.

I don't know if it already has such a feature or whether it is doable, but it would be good to be able to use a thumb drive or something else or map a local directory as a drive to the VM. 

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User profiles are something that needs to be improved.

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I think that simplifying cross-platform use on different devices could be better. Different client versions sometimes don’t work quite as well.

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Technical support could be better and faster.

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I wish there were more standardized instructions and rules. There are too many gotchas.

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• Expensive / ROI • DR • 3D and graphics performance • Required some VMware skills View full review »

There could be some improvement with the automation of the set up. If deployment and configuration were simplified, more companies will choose the product. 

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Integration of app volumes with Horizon View and integration of App Volumes with UEM would be nice additions.

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For what we are using it for, it's been very good. I see a lot of needs, but because our environment is constricted for now it meets our needs. If we can go into a cloud environment, then I see a lot of things I would need.

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The pools and virtual machine management console should be improved, as there is no way to group PCs in different pools, etc.

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Our customers haven't really experienced any issues with the solution. I'm not sure if there are any features that are missing.

The solution is very expensive.

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VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it.

In a future release, VMware Horizon View could add better integration.

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In the area of automation, there are some improvements needed in the solution.

For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.

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I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management. Fortunately, the later versions of view have addressed these issues. This includes the view 3, 5.0 and 5.1 versions. View full review »

The licensing models should be improved in some cases.

In the future, I would like to see better support for application virtualization.

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