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Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Comprehensive graphical interface, overall functional, and great technical support

Pros and Cons

  • "Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require."
  • "One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality."

What is most valuable?

Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require.

What needs improvement?

One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality.

Some additional features in the next release could be for the solution to be more directed toward the end-to-end functions, from physical to virtual monitoring. It should also include streamlined troubleshooting of our operation. 

For how long have I used the solution?

I have used the solution for approximately two years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

I have found the solution to be highly scalable.

How are customer service and technical support?

The experience we have had with the solutions technical support has been wonderful.

How was the initial setup?

The setup was straightforward and it took a few weeks.

What other advice do I have?

I would recommend the solution. I would like to point out this is a vendor-lock-in solution, where the user might be confined to a certain vendor for some time before they can move on adopting other vendors. 

I rate VMware NSX an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MS
VMware Technician Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Provides more security and micro-segmentation but needs to support more platforms

What is our primary use case?

It's very useful for making network configurations and setting the network configurations in an easy way. The infrastructure team has all of the components under these controls, that is, the infrastructure and the network itself.

What is most valuable?

It gives more security and micro-segmentation. It helps to set network configurations in an easy way.

What needs improvement?

NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors. Their technical support could be faster as well.

For how long have I used the solution?

I've been dealing with this solution for around three years.

How are customer service and technical support?

I think that technical support…

What is our primary use case?

It's very useful for making network configurations and setting the network configurations in an easy way. The infrastructure team has all of the components under these controls, that is, the infrastructure and the network itself.

What is most valuable?

It gives more security and micro-segmentation. It helps to set network configurations in an easy way.

What needs improvement?

NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors.

Their technical support could be faster as well.

For how long have I used the solution?

I've been dealing with this solution for around three years.

How are customer service and technical support?

I think that technical support should be faster.

How was the initial setup?

Sometimes, deployment can take around four weeks. For the design and deployment, it can take eight weeks. We need more days, at times, for migration or for deploying security.

What about the implementation team?

We have one team member per customer for the deployment, and we have 10 customers using this solution.

What other advice do I have?

I would recommend VMware NSX for big projects and would rate it at seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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AY
IT Service Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Easy to use, functional user interface, and stable

What is our primary use case?

We are using VMware NSX for network security.

What is most valuable?

The most valuable features are ease of use and user interface.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.  We have approximately 10 users using this solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support. They were able to solve our problems. However, they could be faster.

How was the initial setup?

The installation is straightforward and it took approximately two days.

What about

What is our primary use case?

We are using VMware NSX for network security.

What is most valuable?

The most valuable features are ease of use and user interface.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

We have approximately 10 users using this solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support. They were able to solve our problems. However, they could be faster.

How was the initial setup?

The installation is straightforward and it took approximately two days.

What about the implementation team?

We did the implementation ourselves. We have a manager and an administrator that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and there is also a support license available. 

The price of the solution could be better.

What other advice do I have?

I would recommend it to others.

I rate VMware NSX ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MD
Technical Account Manager at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Expensive support, lacking documentation, but stable and scalable

What is our primary use case?

VMware NSX is used for micro-segmentation. If you have a virtual VMware pool, then you can segment them separately. It is similar to a firewall for virtual micro-segmentation.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have never had to call technical support, the solution has been good.

How was the initial setup?

We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However,…

What is our primary use case?

VMware NSX is used for micro-segmentation. If you have a virtual VMware pool, then you can segment them separately. It is similar to a firewall for virtual micro-segmentation.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have never had to call technical support, the solution has been good.

How was the initial setup?

We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However, they should provide better documentation.

What about the implementation team?

We have two engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is free and the price for the support can be expensive.

What other advice do I have?

I would recommend this solution to others.

I rate VMware NSX a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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IS
Sr. Technical Specialist at a retailer with 10,001+ employees
Real User
Top 5Leaderboard
Good security, dynamic routing features, and technical support

What is our primary use case?

We use this solution to build our VMware platform.

What is most valuable?

The most valuable features are security and dynamic routing.

What needs improvement?

The routing functionality needs to be improved, as there are lots of bugs in the system. I would like to see automation capabilities in the deployment process.

For how long have I used the solution?

I have been using VMware NSX since 2016.

What do I think about the stability of the solution?

I think that there is room to improve from a stability standpoint. There are lots of bugs in this product.

What do I think about the scalability of the solution?

VMware NSX is highly scalable.

How are customer service and technical support?

The technical support team is good.

How was the

What is our primary use case?

We use this solution to build our VMware platform.

What is most valuable?

The most valuable features are security and dynamic routing.

What needs improvement?

The routing functionality needs to be improved, as there are lots of bugs in the system.

I would like to see automation capabilities in the deployment process.

For how long have I used the solution?

I have been using VMware NSX since 2016.

What do I think about the stability of the solution?

I think that there is room to improve from a stability standpoint. There are lots of bugs in this product.

What do I think about the scalability of the solution?

VMware NSX is highly scalable.

How are customer service and technical support?

The technical support team is good.

How was the initial setup?

I would not say that the initial setup was straightforward. In terms of how easy it was to complete the deployment, I would rate the process a seven out of ten. 

What other advice do I have?

My advice for anybody who is researching VMware NSX is to first have an understanding of network engineering.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SM
Cyber Security Technical Engineer at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Reliable, overall flexible, and user friendly

What is our primary use case?

We use the solution to protect our VMware.

What is most valuable?

I have found some of the major features of this solution to be its ease of use, flexibility, and reliability.

What needs improvement?

Their licensing model should make it easier to purchase licenses.

For how long have I used the solution?

I have been using the solution for a couple of weeks.

What do I think about the stability of the solution?

During our experience, the solution has been stable.

How are customer service and technical support?

We have not had issues with the technical support. However, it could be a bit faster.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, we pay annually.

What other advice

What is our primary use case?

We use the solution to protect our VMware.

What is most valuable?

I have found some of the major features of this solution to be its ease of use, flexibility, and reliability.

What needs improvement?

Their licensing model should make it easier to purchase licenses.

For how long have I used the solution?

I have been using the solution for a couple of weeks.

What do I think about the stability of the solution?

During our experience, the solution has been stable.

How are customer service and technical support?

We have not had issues with the technical support. However, it could be a bit faster.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, we pay annually.

What other advice do I have?

I recommend this solution to others.

I rate VMware NSX an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Richard Lovelock
Information Security Programme Manager at Dixons Carphone
Real User
Top 20
Quickly create and deploy virtual servers to replace physical infrastructure

What is our primary use case?

Our primary use case is moving from physical to VM infrastructure.

How has it helped my organization?

This solution has given us the ability to move from a physical to a virtual server estate with all of the expected VM benefits of decoupling servers from dedicated hardware.

What is most valuable?

The most valuable feature is the ability to create, develop, and deploy servers in minutes to hours, rather than days.

What needs improvement?

It could be cheaper!

For how long have I used the solution?

I have been using VMware NSX for seven years.

What is our primary use case?

Our primary use case is moving from physical to VM infrastructure.

How has it helped my organization?

This solution has given us the ability to move from a physical to a virtual server estate with all of the expected VM benefits of decoupling servers from dedicated hardware.

What is most valuable?

The most valuable feature is the ability to create, develop, and deploy servers in minutes to hours, rather than days.

What needs improvement?

It could be cheaper!

For how long have I used the solution?

I have been using VMware NSX for seven years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.