VMware Service Manager Competitors and Alternatives

The top VMware Service Manager competitors are
  • ServiceNow
Read reviews of VMware Service Manager competitors and alternatives
ServiceNow
Konstantinos Kourtidis
Real User
Systems Analyst at a energy/utilities company with 11-50 employees
Jul 30 2018

What is most valuable?

We can keep track of incidences. There is a bucket where we keep all our information, and it enables communication between stakeholders. It... more»

How has it helped my organization?

It enables communication. The benefit is that we can keep track of all the changes and the incidences.

What needs improvement?

We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition.... more»

Which other solutions did I evaluate??

We didn't have another solution before ServiceNow.

What other advice do I have??

I would recommend it as a product. Most important criteria when selecting a solution: * Stability * Reputation in the market * Is the product... more»

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