VMware Service Manager Competitors and Alternatives

The top VMware Service Manager competitors are
  • ServiceNow
Read reviews of VMware Service Manager competitors and alternatives
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ServiceNow
Anonymous User
Real User
Director of Channels and Alliances at a tech vendor with 11-50 employees
Aug 13 2018

What is most valuable?

The biggest feature is that it is cloud-based, so it's always updated, it's always current. We don't have to worry about patches, revisions. We're always working with the latest... more»

How has it helped my organization?

We have set a standard around the way we build content. We have found that if we build for ServiceNow, it will pretty much import anywhere. The format is very similar. ServiceNow... more»

What needs improvement?

Some enhancements to the self-service platform would be helpful. That part is still a little barebone. There are some things that they could do better that we have suggested to... more»

What other advice do I have?

First, decide what your processes need to be. Determine what your environment needs, what's important, what your priorities are, what your process methodology is, and find a... more»

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