VMware Service Manager Room for Improvement

it_user853359 - PeerSpot reviewer
Global manager at Faurecia
  • Improvements of user roles and access rights
  • Time zone handling
  • Online help
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Mizanur-Rahman - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees

I've been working with VMware for about four or five years so if we need help, we have a service agreement with them. We can get help from VMware at any time if we need any improvement or help with a configuration.

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KL
Head Of Information Technology at ALAINE FORWARDING

Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.

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Buyer's Guide
IT Asset Management
April 2024
Find out what your peers are saying about VMware, ServiceNow, BMC and others in IT Asset Management. Updated: April 2024.
767,847 professionals have used our research since 2012.
it_user273036 - PeerSpot reviewer
Principal Consultant at a tech services company with 501-1,000 employees
  • Graphical User Interface looks a little bit old-school
  • Way of customizing the tool according to the customers needs
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it_user3264 - PeerSpot reviewer
IT Administrator at a media company with 51-200 employees
Still new in the market and alot of its features are still not yet explored. Because of that not much professionals are working with it. View full review »
Buyer's Guide
IT Asset Management
April 2024
Find out what your peers are saying about VMware, ServiceNow, BMC and others in IT Asset Management. Updated: April 2024.
767,847 professionals have used our research since 2012.