The system was already deployed when I arrived; it had been accomplished by VMware professional services. However, it was not configured, so that was my challenge: Determining the best way to set up business groups, allocate resources, user access and entitlement, create blueprints, manage templates, create the business catalog, and then add features and functions.

It's cumbersome to set up. It requires a lot of Window servers, which we don't like and the external load balancer configurations, which we also don't like. But overall it does have an HA solution, so that's better than no HA solution.

We got VMware resources to guide us and help us with the deployment.

It's been better, but it did not start off so well. We've been using it since 6.0, and 6.0 had a lot of issues. Early 7.x versions had a lot of issues as well.