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NP
General Manager Sales at a tech services company with 201-500 employees
Real User
Top 10
Offers a single console for management, is easy to set up, and is very stable

Pros and Cons

  • "I have found the solution to be scalable."
  • "The pricing could be better when it comes to renewing the licenses."

What is our primary use case?

We're primarily using this solution for VDI.

How has it helped my organization?

Previously, we were using three-tier architecture. Therefore, we would have three different consoles. However, after adopting a CA solution, we are only on a single console and we have cut down the EU engineers we needed as we didn't require multiple engineers for managing multiple layers. Now, we have a single engineer who can manage everything from the top layer from a single console.

What is most valuable?

The single console for management is the most valuable aspect of the solution. 

The initial setup is very simple. 

The solution has been quite stable.

I have found the solution to be scalable.

What needs improvement?

VMware is currently working on quite a lot of improvements and they're coming out with lots of novel features in their new releases. There's only one improvement area, and that is it needs a little bit more software and hardware to make it similar to Nutanix.

The pricing could be better when it comes to renewing the licenses. 

Technical support could have a faster response time.

It's hard to come up with an exact feature that might be good to include in a future release, as each customer is different and each customer likely has different feature needs.

For how long have I used the solution?

I've been using the solution for almost four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is very stable. We have been using VMware for almost more than 10 years and there have been no issues regarding VMware products. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so. 

How are customer service and support?

Technical support is quite good. Occasionally, it could be faster sometimes, however, largely, I have been pleased with the level of response I get. 

How was the initial setup?

The product's initial setup is not overly complex or difficult. I found it to be straightforward and relatively easy. A company shouldn't have any issues with the setup process. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the renewal of the license, it's a very expensive solution.

We require price protection. VMware doesn't provide price protection. Many other products provide that, however, it's not something that VMware does.

What other advice do I have?

We're a VMware partner. 

I'd rate the solution at an eight out of ten.

If you are using VMware for a long time, there is no need to change your platform, and you can easily add vSAN as a solution. On top of that, there are multiple tools available to be able to have a hybrid cloud solution available for vSAN. If you go with the VMware Cloud, you've got the SCA as well as a hybrid cloud solution in a single product. If you are not willing to use VMware, then you can definitely choose either Nutanix or maybe a Microsoft option or any number of other solutions that may be available in the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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GN
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up

Pros and Cons

  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and technical support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Md.Shahadat Hossain Shipon
Sr. Manager-Data Center and Virtualization at Omgea Exim Ltd
MSP
Top 5Leaderboard
Flexible, reliable, and has easy to scale-out architecture with good security

Pros and Cons

  • "The most valuable features are secure IOPs and LAN security."
  • "The price can be reduced. Small businesses cannot afford this solution."

What is our primary use case?

We are service providers. We offer pre-billed services anywhere from three-year or five-year contracts for our customers. We provide the maintenance of the solution during that time, and on the backend, we provide L1 and L2 support.

The primary use case of this solution is for third party storage, and to leverage the local hard disk. This avoids the cost of expensive storage, sandboxes, and SAN switches.

What is most valuable?

The most valuable features are secure IOPs and LAN security.

Also, we can provide VMware with IOPs assurity from the vSAN policy, vSAN cluster, which is an expensive solution from the storage.

It has the iSCSI feature.

What needs improvement?

The price can be reduced. Small businesses cannot afford this solution.

There are limitations with Kubernetes and vSAN.

In the next release, I would like to have a hybrid flash available with this product.

For how long have I used the solution?

I have been working with this solution for more than three years.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

It is very easy to scale. It's out of the box. You can add to it at any time.

You can add any OEM or any hardware with no problem. There is no hardware lockin. For example, if you are working with HP hardware,  you can store in DELL, or you can add a fifth node from Huawei.

It's a scale-out architecture.

Our customers are medium and enterprise companies. Small companies cannot afford the services.

How was the initial setup?

The initial setup is very simple.

It is less than five minutes to deploy.

What about the implementation team?

We are service providers for our clients. We have a dedicated team in our organization that deploys the products, maintains, and provides support for our customers. 

What's my experience with pricing, setup cost, and licensing?

The price is expensive. This solution is not an option for SBM customers because of the price.

There are limitations because of nodes. There is a minimum purchase requirement of three or four nodes along with two processors, which also increases the price.

The price will go from a small storage box to a higher storage box.

Which other solutions did I evaluate?

When comparing, other vendors have their own hardware with vSAN. They have hardware with HCI, for example, Hyperflex is a hardware that is OEM locked. If a customer purchased three nodes, with Hyperflex, the next time they will have to buy from Cisco. 

It's the same with HPE; if customers purchase three or four nodes from HPE, the next ones can only be purchased from HPE.

VMware vSAN has the flexibility to buy from anywhere. There is no lock key. They can purchase from any customers and any OEM.

What other advice do I have?

VMware vSAN is a very good product and I would recommend it for other customers.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
DA
Founder at a construction company with 11-50 employees
Real User
Top 20
Easy to set up, fairly stable, and cost-effective

Pros and Cons

  • "It uncoupled the idea of proprietary technology and component capabilities. It is basically a proprietary technology for a cost-effective infrastructure."
  • "They can package it in a way that is specific to the hardware infrastructure and the hardware platform. It should stay fairly up to date with the drivers and the manufacturer issues. The problem with uncoupling the proprietary technology and component capabilities is that by uncoupling them, you run into some concerns or challenges over the poor performance model. These concerns really come when you start talking about high performance, high bandwidth, and high availability types of environments. While vSAN is a leader, in a critical view, it is not about being cost-effective. It is more about the immediate impact of money loss to the business in critical applications where we want to maintain a continuous operational 59 model. It is, however, good for QA/QC tasks. I don't necessarily know how it works in regards to VDI or virtual desktop infrastructure."

What is our primary use case?

We use it for commoditization and cost-effectiveness. We use it only to be able to spin up instances for monitoring and to do some application testing for other contracts. We are using the latest version.

What is most valuable?

It uncoupled the idea of proprietary technology and component capabilities. It is basically a proprietary technology for a cost-effective infrastructure. 

What needs improvement?

They can package it in a way that is specific to the hardware infrastructure and the hardware platform. It should stay fairly up to date with the drivers and the manufacturer issues.

The problem with uncoupling the proprietary technology and component capabilities is that by uncoupling them, you run into some concerns or challenges over the poor performance model. These concerns really come when you start talking about high performance, high bandwidth, and high availability types of environments. While vSAN is a leader, in a critical view, it is not about being cost-effective. It is more about the immediate impact of money loss to the business in critical applications where we want to maintain a continuous operational 59 model. It is, however, good for QA/QC tasks. I don't necessarily know how it works in regards to VDI or virtual desktop infrastructure.

For how long have I used the solution?

I have been using VMware vSAN for one and a half years.

What do I think about the stability of the solution?

It is fairly good.

What do I think about the scalability of the solution?

I wouldn't really be able to comment on that because we don't really have enough of an environment to understand what the cost of scale would look like. Our customers are small to medium enterprises.

How are customer service and technical support?

They are pretty good. I would rate them a seven out of ten. 

Which solution did I use previously and why did I switch?

We didn't use any solution previously. We just had monolithic storage. We just wanted to test this solution out.

How was the initial setup?

The initial setup is fairly straightforward. You just need to do a level of due diligence before you do the installation. You can run into issues depending upon the compatibility with drivers.

What's my experience with pricing, setup cost, and licensing?

It is fairly cost-effective for entry to mid-level performance based on the underlying hardware components.

What other advice do I have?

I would advise doing your homework and making sure that it scales according to your expectations, performance, and ownership cost.

DataCore is a company that competes against them. DataCore is more focused, whereas VMware is wide. DataCore is a little bit better in terms of due diligence and information. vSAN is one of the many products based on the VMware industry, whereas DataCore is very focused and very niche. They've been doing virtualization since 1986.

I would rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
User
Top 5
Good documentation, scales well, and is stable

Pros and Cons

  • "We find it easy to deliver this solution."
  • "If the support could be provided more quickly, it would be very helpful."

What is our primary use case?

We are resellers and system integrators.

With larger companies, we can use VMware vSAN. We have small and medium-sized businesses in Italy that are customers.

We chose this solution as the domain for hyper-convergence solutions for small businesses with fewer than 200 employees for companies that wanted to increase storage without complications.

What is most valuable?

It's well documented.

We find it easy to deliver this solution.

What needs improvement?

If the support could be provided more quickly, it would be very helpful.

For how long have I used the solution?

I have been selling VMware vSAN for five years.

What do I think about the stability of the solution?

The stability is standard. Many people use VMware as a virtualization solution.

What do I think about the scalability of the solution?

VMware vSAN is a scalable solution, as are all hyper-converged solutions.

We have 30 customers using vCenter, and five using vSAN.

How are customer service and technical support?

Technical support is good. It's not excellent, but good. The Sempre support is better.

Technical support could be faster. VMware is slow.

It takes a lot of time to get a technical engineer on the phone, we have to send several emails. It is not a fast procedure.

Which solution did I use previously and why did I switch?

We are only selling Sempre Solution, and vSAN, vSphere for VMware.

We have 15 customers using Sempre.

How was the initial setup?

It's simple to build a product when you know what you're doing.

Installation and deployment can take anywhere from eight to sixteen hours, depending on the infrastructure.

We have a team of three who deal with everything.

What's my experience with pricing, setup cost, and licensing?

For a classical node plus storage solution, the price is higher.

You have to pay to expand this solution, which is comparable with other similar solutions.

It is not a good price for small and medium-sized businesses.

Making a server solution that includes the license for smaller businesses would be a fantastic idea. Three servers, for example, would be an ideal start-up for a small or medium-sized business.

It's a service that sells nodes. The nodes, hardware, software, and vSAN are all interconnected. It's the brick for the wall, for example, and should be a little less expensive for smaller businesses.

We offer options to our customers. We offer our customers the option of a loan where they can make monthly payments, or they can purchase the solution.

After one year, customers pay for the support.

What other advice do I have?

I would recommend this solution to others, even though we are moving to another solution.

We will be moving to Sempre. The support is cheaper, and the performance is good. It's a good choice for us and for our customers.

I would rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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SM
Manager at a non-profit with 201-500 employees
Real User
Top 5
Stable and easy to manage with a straightforward setup

Pros and Cons

  • "We've found the solution to be scalable."
  • "On the DevOps side, if there could be more automation it would be more helpful."

What is our primary use case?

Basically, we wanted to do more automation. That was the primary reason for us to move to it. Specifically, with respect to the finance part, we wanted to ensure that more automation can happen there in order to give more control to the end-user. It's also used for managing some of the application stack as well as storage management.

What is most valuable?

The solution makes management very easy.

We've found the solution to be scalable.

The stability of the solution is very good.

The installation process is very simple and straightforward.

What needs improvement?

The solution could use more integration with respect to the DR solution. If there was more integration with respect to the backup solutions, that will definitely help us.

On the DevOps side, if there could be more automation it would be more helpful. Specifically, we would like to know how to integrate and extend it towards the cloud. Either it is JCP or GCP or AWS.

For how long have I used the solution?

I've been using the solution for one and a half years.

What do I think about the stability of the solution?

We have found the solution to be stable and reliable. We haven't really had to deal with bugs or glitches. It doesn't crash or freeze either.

What do I think about the scalability of the solution?

The solution is very scalable. If a company wants to expand the solution it can. It's not a problem.

We have about 500 users on the solution currently. We do plan to continue to use it.

How are customer service and technical support?

We've only really had two incidents that required support, and therefore my experience with technical support is rather limited. Dell EMC tends to handle the support, and we've never had issues getting any help. Overall, it's been fine, and in general, we are satisfied with the level of technical support we can get when we need it.

Which solution did I use previously and why did I switch?

I didn't really use a different version of the solution. Most of the time I had been using ESX environment, and that was one of the reasons for going ahead with vSAN.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple, very straightforward. A company should find it very easy to set up.

What about the implementation team?

We handled the implementation ourselves, in-house. We did not need the help of a consultant or implementor.

What other advice do I have?

We are a customer and an end-user.

We are not on the latest version. We are using the latest version minus one. 

I'd recommend this solution to others.

I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DN
Managing Director at a tech services company with 1-10 employees
Real User
Easy to manage, with a convenient dashboard and good stability

Pros and Cons

  • "The solution fits well with my requirements."
  • "It would be ideal if the solution offered some intelligent monitoring."

What is our primary use case?

We primarily use the solution for virtualization for our organization.

What is most valuable?

The solution is easy to manage due to the fact that it uses the same dashboard as Center.

vSAN is okay for HCI.

The solution fits well with my requirements. 

The stability is good.

The product can scale.

I have always found the technical support to be helpful and responsive. 

What needs improvement?

So far, the solution is okay with me. 

It would be ideal if the solution offered some intelligent monitoring. Right now, most of these features are in another subscription such as Log Insight.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

The stability has been very good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We currently have ten people that directly use the solution in our organization. 

The scalability is simple. It's very easy to scale the HCI node.

How are customer service and support?

We rarely use technical support. We might use them for consulting purposes sometimes if, for example, we have a new system and then we are concerned that it might or might not be running on vSAN. We might need them to probe it first. So far, we have been satisfied with the level of support we get.

How was the initial setup?

I was not a part of the implementation process and therefore cannot speak to how easy or difficult it may be. 

The solution has very few maintenance requirements. Occasionally, they may recommend a fix or patch by updating it, and we do so. However, other than that, it's pretty simple to maintain.

What about the implementation team?

Normally we use a local system integrator or distributor to do the setup for us.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive with other vendors. It's mid-range in terms of pricing. It's not cheap and it's not overly expensive.

What other advice do I have?

We are a customer and an end-user.

We are using the latest version of the solution at this time. 

I'd recommend the solution to other users. It's easy to deploy and great for virtualization. 

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MinaMagdy
Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Top 5
Good performance, straightforward to set up, and integrates well with vSphere

Pros and Cons

  • "This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics."
  • "More focus has to be put on deduplication and compression with a hybrid architecture."

What is our primary use case?

We are a solution provider and VMware vSAN is one of the software-defined storage products that we propose to our customers. Most of the use cases that we see from our customers are where they need to utilize their own hardware. When the environment grows then they buy additional storage.

What is most valuable?

This product has very good performance when it comes to virtualization storage and works well with solutions such as SAP HANA, Exadata, Hadoop, and Big Data Analytics.

The most valuable feature is the integration with vSphere.

The deduplication and compression work well. 

One of the benefits of using this solution is that when you need additional storage, you just add it.

What needs improvement?

More focus has to be put on deduplication and compression with a hybrid architecture. The reason is that some customers need to have a more cost-effective solution so they don't want to implement all-flash. As such, they need to use a hybrid environment.

For how long have I used the solution?

I have been working with VMware vSAN for more than ten years, from when vSAN first began.

What do I think about the stability of the solution?

This is a very reliable product.

What do I think about the scalability of the solution?

It is easy to deploy additional machines when you need them for your workload.

vSAN can be expanded up to 96 hosts.

How are customer service and technical support?

The support is very good and they respond quickly.

How was the initial setup?

The initial setup is very straightforward. The length of time required for deployment depends on the number of nodes that it will be installed in. The typical setup takes from one week to two weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing vSAN is very expensive. Enterprise customers can customize their licenses according to their own needs and budget.

What other advice do I have?

There is a cloud offering of this solution but our customers always choose the on-premises version. Most of our customers do not use vSAN as a standalone solution but rather, as part of a hyper-converged infrastructure. We normally propose its use with a product like VxRail and my advice is not to implement it standalone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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