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Hans-Peter Volk
Head of Professional Services at Axians ICT Austria GmbH
MSP
Top 20
A transparent and independent solution

Pros and Cons

  • "It's very transparent and independent."
  • "The management could be simplified for base-level customers, but of course, it would be difficult to match all customer needs."

What is our primary use case?

Our deployments were formerly on-prem, but we have the role of a cloud provider. We have a distributed solution in our data center and several international cloud providers.

We use VMware vSphere for most of our business processes, including HR. 

What is most valuable?

We like a lot of the features, but none really stand out. It's very transparent and independent. 

What needs improvement?

We are very close to VM, all of our pain-points involve direct discussions. There are no special pain-points. This solution allows us to handle our system. It's required in business processes.

The management could be simplified for base-level customers, but of course, it would be difficult to match all customer needs. 

For how long have I used the solution?

We have been using VMware vSphere for over 20 years.

What do I think about the stability of the solution?

VMware vSphere is absolutely stable.

What do I think about the scalability of the solution?

We expand VMware vSphere daily. It's very scalable. 

How are customer service and technical support?

The technical support is great. 

How was the initial setup?

The initial setup is straightforward. The complexities lie on the TITO solution on-top.

What's my experience with pricing, setup cost, and licensing?

The price could always be lower, but I think it's fair. 

What other advice do I have?

I would absolutely recommend using this solution. It's clear-based, straightforward, and includes all of the options required in business. 

Overall, on a scale from one to ten, I would give this solution a rating of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SK
Project Specialist at integra software
Real User
Top 5Leaderboard
Fairly priced, stable, easy to use, and easy to install

What is our primary use case?

We use this solution for hosting servers and some applications.

What is most valuable?

It's easy to use, and it is flexible.

What needs improvement?

Security and patch-related items need improvement. In the next release, we would like the security system improved.

For how long have I used the solution?

I have been using this solution for a couple of years.  We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 300 to 500 users in our organization.

How are customer service and technical support?

We have not contacted technical support. We have not faced any challenges.

Which solution

What is our primary use case?

We use this solution for hosting servers and some applications.

What is most valuable?

It's easy to use, and it is flexible.

What needs improvement?

Security and patch-related items need improvement.

In the next release, we would like the security system improved.

For how long have I used the solution?

I have been using this solution for a couple of years. 

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 300 to 500 users in our organization.

How are customer service and technical support?

We have not contacted technical support. We have not faced any challenges.

Which solution did I use previously and why did I switch?

We have used other applications previously.

How was the initial setup?

The initial setup is straightforward. It's easy to install.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees on paid on a yearly basis and the pricing is fine.

Which other solutions did I evaluate?

We have evaluated NSX VMware and VMware vSAN, but we have certain requirements and found vShpere to be more suitable.

What other advice do I have?

I would recommend this solution to anyone who is interested in using it.

I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BK
IT Services Manager at a tech services company with 51-200 employees
Real User
Top 20
Beneficial server virtualization, exceptional customer service, and reliable

What is our primary use case?

We use the solution mainly for testing our internal systems. We are providing support and solution for clients and we have to test the solutions.

What is most valuable?

The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere.

For how long have I used the solution?

I have been using the solution for 10 years.

What do I think about the stability of the solution?

The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs.

What do I think about the scalability of the solution?

This solution can scale to extremely large environments, it is very scalable.  We are a company of 35 people and we are using this solution. We…

What is our primary use case?

We use the solution mainly for testing our internal systems. We are providing support and solution for clients and we have to test the solutions.

What is most valuable?

The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere.

For how long have I used the solution?

I have been using the solution for 10 years.

What do I think about the stability of the solution?

The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs.

What do I think about the scalability of the solution?

This solution can scale to extremely large environments, it is very scalable. 

We are a company of 35 people and we are using this solution. We have a lot of customers that we are providing consulting and support for VMware.

How are customer service and technical support?

Customer support is one of the best in the market.

How was the initial setup?

The installation is straightforward and simple because we learned how to do it a long time ago. Even a new user could find it easy.

What's my experience with pricing, setup cost, and licensing?

The licensing price is fair compared to other similar solutions.

Which other solutions did I evaluate?

When comparing this solution with the others, it is very similar or a bit better.

What other advice do I have?

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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KR
System Engineer at a financial services firm with 10,001+ employees
Real User
Top 20
We switched to vSphere from IBM Power because the hardware is cheaper.

What is our primary use case?

We are just beginning on vSphere. In the next two and three years, I would like to explore the virtualized automation.

What is most valuable?

Virtualised automation is a useful feature.

What needs improvement?

The pipeline feature can be improved, as it doesn't allow for specific situations.

For how long have I used the solution?

We have been using vSphere for about 2 years. 

What do I think about the stability of the solution?

Because vSphere is a minimal interface, it tends to be stable.

What do I think about the scalability of the solution?

As you can set up various environments, vSphere is very scalable. In the future, we may consider switching from vSphere to Hyper-V.

How are customer service and technical support?

We purchased…

What is our primary use case?

We are just beginning on vSphere. In the next two and three years, I would like to explore the virtualized automation.

What is most valuable?

Virtualised automation is a useful feature.

What needs improvement?

The pipeline feature can be improved, as it doesn't allow for specific situations.

For how long have I used the solution?

We have been using vSphere for about 2 years. 

What do I think about the stability of the solution?

Because vSphere is a minimal interface, it tends to be stable.

What do I think about the scalability of the solution?

As you can set up various environments, vSphere is very scalable. In the future, we may consider switching from vSphere to Hyper-V.

How are customer service and technical support?

We purchased the OEM, but not from VMware. We bought it from HPE. The first year of support provided by HPE is okay for now.

Which solution did I use previously and why did I switch?

IBM Power. We switched to vSphere from IBM Power because the hardware is cheaper.

How was the initial setup?

The setup of vSphere is straight forward. I have set up a few vSphere environments.

What's my experience with pricing, setup cost, and licensing?

vSphere is very expensive.

What other advice do I have?

I would give vSphere 9 out of 10, as it is easy to use, and there is good support available.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MC
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Real User
Top 5Leaderboard
Classic, stable, easy to install and use

What is our primary use case?

We use this solution for virtualization and management.

What is most valuable?

It's easy to use. It's a classic solution.

What needs improvement?

In the next release, I would love to have Java as a service, platform as a service, and container as a service.

For how long have I used the solution?

I have been using this solution for two years. I am using version 6.7.

What do I think about the stability of the solution?

It's a very stable product and we plan to continue using it.

What do I think about the scalability of the solution?

It's a scalable solution. We have approximately 5,000 users, with 150 in the IT team and there are 10 in the admin team.

How are customer service and technical support?

I have not needed to contact…

What is our primary use case?

We use this solution for virtualization and management.

What is most valuable?

It's easy to use.

It's a classic solution.

What needs improvement?

In the next release, I would love to have Java as a service, platform as a service, and container as a service.

For how long have I used the solution?

I have been using this solution for two years.

I am using version 6.7.

What do I think about the stability of the solution?

It's a very stable product and we plan to continue using it.

What do I think about the scalability of the solution?

It's a scalable solution. We have approximately 5,000 users, with 150 in the IT team and there are 10 in the admin team.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is straightforward.

It took a day to deploy.

What about the implementation team?

I completed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

It's a pricey solution. The price could be better.

We pay for licenses on a yearly basis.

Which other solutions did I evaluate?

We contacted Hyper-V but have never used it.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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TC
Solutions Specialist at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, easy to use, and stable

What is our primary use case?

The solution has many uses, such as consolidation, VDI workloads, and server virtualization.

What is most valuable?

It is a very mature solution that is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

From the years of usage, I have found no issue with the stability of the solution.

How are customer service and technical support?

The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.

How was the initial setup?

The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes…

What is our primary use case?

The solution has many uses, such as consolidation, VDI workloads, and server virtualization.

What is most valuable?

It is a very mature solution that is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

From the years of usage, I have found no issue with the stability of the solution.

How are customer service and technical support?

The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.

How was the initial setup?

The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes to install depends on many variables. For example, if you are building a data center and are using this solution then it can be complex.

When it comes to maintenance, you do not need a team to handle it. We have found it easy to manage.

What's my experience with pricing, setup cost, and licensing?

The price could improve for the enterprise versions.

What other advice do I have?

I would recommend using a certified skilled implementation team. It can be difficult if you do not have the experience.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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FK
Head Of Network & Technical Support at a financial services firm with 501-1,000 employees
Real User
Top 5
Excellent virtualization, high performance, and simple installation

What is our primary use case?

We are using this solution for a lot of proposes, such as in production environments.

What is most valuable?

The solution is easy to use, has high performance, and good virtualization.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable. However, it could improve by being more secure.

What do I think about the scalability of the solution?

I have found the solution scalable. We have approximately 500 people using the solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have used…

What is our primary use case?

We are using this solution for a lot of proposes, such as in production environments.

What is most valuable?

The solution is easy to use, has high performance, and good virtualization.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable. However, it could improve by being more secure.

What do I think about the scalability of the solution?

I have found the solution scalable.

We have approximately 500 people using the solution in my organization.

How are customer service and technical support?

We have been satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have used another solution previously.

How was the initial setup?

The installation is straightforward and is easy to manage. It took approximately two hours to install.

What about the implementation team?

We did the implementation of the VMware vSphere and we have a team of 15 that does the implementation and maintenance of the solution. The team consists of managers and heads of departments.

What's my experience with pricing, setup cost, and licensing?

There is a standard license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ES
Senior Presales Engineer at a tech services company with 51-200 employees
Real User
Top 20
Fast deployment of services, ease of movement, and great scalability

What is our primary use case?

We use it in the data centers of our customers for server consolidation and new deployments.

What is most valuable?

The ease of movement of these machines is the most valuable. It is very easy to move these machines between physical hosts. The fast deployment of services is another valuable feature.

What needs improvement?

Its price can be better. It is very expensive.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the scalability of the solution?

It is very scalable. It is great in terms of scalability. We have 50 to 60 users in our organization.

How are customer service and technical support?

Their technical support is great. I would rate them a ten out of ten.

How was the

What is our primary use case?

We use it in the data centers of our customers for server consolidation and new deployments.

What is most valuable?

The ease of movement of these machines is the most valuable. It is very easy to move these machines between physical hosts. The fast deployment of services is another valuable feature.

What needs improvement?

Its price can be better. It is very expensive.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the scalability of the solution?

It is very scalable. It is great in terms of scalability. We have 50 to 60 users in our organization.

How are customer service and technical support?

Their technical support is great. I would rate them a ten out of ten.

How was the initial setup?

In general terms, it is easy to deploy, but it depends on the size of the project. The deployment duration varies. A basic deployment doesn't take more than one hour.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would advise others to go ahead with this solution. It is a very functional product. Only its price needs improvement.

I would rate VMware vSphere an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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