IT Administrator at a healthcare company with 201-500 employees
Real User
User-friendly, easy to manage, and straightforward installation
Pros and Cons
  • "The solution is user-friendly. It is easy to convert, create, and manage systems."
  • "On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities."

What is our primary use case?

We have implemented VMware vSphere a lot which is used for Server Virtualization. It has reduced the number of equipment that we need to use in the data centers servers, such as HP, IBM, Dell, and many others. We can use this solution for many use cases, even storage.

How has it helped my organization?

We have been able to reduce the amount of time between implementations and the number of systems needed which has allowed us to focus that time somewhere in our organization.

What is most valuable?

The solution is user-friendly. It is easy to convert, create, and manage systems.

What needs improvement?

On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities.

Buyer's Guide
VMware vSphere
March 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easy to scale.

Which solution did I use previously and why did I switch?

We use Microsoft Hyper-V.

How was the initial setup?

The installation is straightforward. 

I have recently implemented version seven and I am monitoring the differences from five to seven.

What about the implementation team?

We have found sometimes when we have some instability it is difficult to get support for the specific issue.

What was our ROI?

We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems.

What other advice do I have?

My advice to those wanting to implement the solution is to make sure they read and know exactly what the solution does, and if there were updates from the previous version they have used, understand the changes before implementing.

I rate VMware vSphere a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Account Manager at a tech services company with 201-500 employees
Real User
Simple to manage, user-friendly, and good technical support
Pros and Cons
  • "The solution is user-friendly and easy to manage."
  • "The installation can take a long time, they need to improve on the simplicity and length of the installation."

What is our primary use case?

This solution is used as a virtual and a clustered environment. We provide a minimum of two central storage server clusters and the maximum we have is for approximately four server clusters. 

What is most valuable?

The solution is user-friendly and easy to manage.

What needs improvement?

The solution could improve by providing better information on what other products it is compatible with. For example, we have customers that do not like AMD Chipsets used with VMware but it is not a technical issue, they need to bring more awareness. 

For how long have I used the solution?

I have been using VMware vSphere for approximately 10 years.

What do I think about the stability of the solution?

I have found the stability to be good.

What do I think about the scalability of the solution?

The solution is scalable.

we have approximately 50 customers using the solution.

How are customer service and technical support?

The customer service is good.

How was the initial setup?

The installation is straightforward because it comes with the appliance, you only have to deploy the appliance. The installation can take a long time, they need to improve on the simplicity and length of the installation.

All the customers who have the VMware have the vSphere because there is no single installation.

What about the implementation team?

We have five technicians for the installation and maintenance of the solutuion.

What's my experience with pricing, setup cost, and licensing?

There is a perpetual license for this solution and the support is a yearly subscription.

What other advice do I have?

I would recommend this solution to others. If you use VMware, then you need to use vSphere to manage the clusters.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware vSphere
March 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Solutions Architect at a comms service provider with 10,001+ employees
Real User
Feature-rich, easy to implement, and easy to scale
Pros and Cons
  • "I don't see any challenges in using this product."

    What is our primary use case?

    We are using vSphere as a multi-tenant platform. We are hosting VMs for a few of our customers.

    What is most valuable?

    We are utilizing all of the features and they are good.

    I don't see any challenges in using this product. 

    For how long have I used the solution?

    We have been using VMware vSphere for between three and four years.

    What do I think about the stability of the solution?

    This is a stable product and I haven't heard any negative feedback from my implementation team about it.

    What do I think about the scalability of the solution?

    We implement this product for medium and large-sized companies. It is easy to scale.

    How are customer service and technical support?

    I have not personally been in touch with VMware support.

    Which solution did I use previously and why did I switch?

    We have not used another similar solution.

    How was the initial setup?

    The implementation is an easy process for us, which is why we're using VMware cloud as a product. The length of time required for deployment depends on the customer. We need to know their requirements, and then we proposed timelines and inform them accordingly. It is defined by the number of nodes and the number of workloads.

    What about the implementation team?

    We deploy vSphere for our customers. We also offer maintenance and support as part of a managed service.

    What's my experience with pricing, setup cost, and licensing?

    This is quite an expensive product, although everything is included in the standard licensing fee.

    What other advice do I have?

    Overall, for me, everything with this product looks good and I can recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Solution Architect at KIAN company
    Real User
    A stable and scalable solution that is easy to install and has many features
    Pros and Cons
    • "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
    • "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."

    What is our primary use case?

    We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.

    What is most valuable?

    Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. 

    The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.

    What needs improvement?

    The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. 

    We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.

    It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.

    For how long have I used the solution?

    I have been using this solution for five years.

    What do I think about the stability of the solution?

    It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.

    What do I think about the scalability of the solution?

    It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users. 

    Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.

    How are customer service and technical support?

    In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems. 

    How was the initial setup?

    Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.

    What about the implementation team?

    I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.

    What other advice do I have?

    I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.

    I would rate VMware vSphere an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Infrastructure Manager at a financial services firm with 10,001+ employees
    Real User
    Stable, easy to scale and deploy, vCenter and SRM features are good
    Pros and Cons
    • "I think that the solution is perfect. It's the best on the market."
    • "Response time could be improved."

    What is our primary use case?

    We use VMware vSphere for virtualization and to deliver VDI.

    How has it helped my organization?

    The  vSphere plataform allow us to consolidate our datacenter and give us more availability.

    What is most valuable?

    The most valuable features are the vCenter, and SRM. 

    Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.

    I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.

    What needs improvement?

    I don't think that the solution must be improved.

    For how long have I used the solution?

    I have been using VMware vSphere since 2007.

    We have the latest version and 6.7. 6.5, and 6.0.

    What do I think about the stability of the solution?

    It's stable, we have not had any issues with stability.

    We have 100,000 employees in our organization.

    What do I think about the scalability of the solution?

    it's very scalable. It's easy to scale.

    How are customer service and technical support?

    I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.

    Response time could be improved.

    Which solution did I use previously and why did I switch?

    Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.

    How was the initial setup?

    The initial setup is straightforward. It's easy.

    It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.

    It may take more time for testing and implementation.

    Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.

    What about the implementation team?

    The implementation were with VMware consultant team.

    What's my experience with pricing, setup cost, and licensing?

    I don't like the price because it's too expensive.

    Which other solutions did I evaluate?

    No, I evaluated just vSphere and Hyper-V.

    What other advice do I have?

    It's important to contract a good level of support from VMware.

    I would rate VMware vSphere a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Administrator at a energy/utilities company with 1,001-5,000 employees
    Video Review
    Real User
    I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass
    Pros and Cons
    • "The ability to to virtualize systems and run those virtual workloads with a fewer number of servers is tremendous."
    • "I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass."
    • "The one area where I would love to see an improvement is the HTML5 client. It's great, but it could get better."

    What is our primary use case?

    I use it as systems administrative management tool. I use VMware vSphere, vCenter, and vSphere ESXi.

    We do not use VMWare cloud on AWS.

    How has it helped my organization?

    vSphere has improved our organization by far, and it's hard to even quantify. The ability to to virtualize systems and run those virtual workloads with a fewer number of servers is tremendous. We are still in the process of converting physical to virtual, but we are getting there.

    The mission critical apps that we use for our system are for monitoring different meters throughout households in the greater area in which we operate.

    What is most valuable?

    The most valuable feature is the single pane of glass management. There are a number of things which vSphere offers in terms of consolidating infrastructure onto single pieces of hardware. This is instead of having multiple systems running on the OSs that we need. I like the capability of logging into one system, then being able to shift over to another system within that single pane of glass.

    vSphere is simple to manage. Some of the best parts of managing it is vCenter. I use that to provide entry points for different administrators to login from different environments to manage either physical or virtual servers and resources on the network in our storage site.

    What needs improvement?

    vSphere is going in a good direction already with its improvement. The one area where I would love to see an improvement is the HTML5 client. It's great, but it could get better. I know it can.

    What do I think about the stability of the solution?

    It has been fairly stable in 6.7. I have not had any major issues. 

    I've come up on older versions from 3.5 until 6.7. This version has been the best experience so far.

    What do I think about the scalability of the solution?

    I can build out hundreds of hosts, but my environment's not that big. It is not as big as most of the larger companies out there, so I've not hit a bottleneck yet in terms of scalability.

    How are customer service and technical support?

    Every now and then, I have to use vSphere technical support. My experience with them has been a positive one overall. Usually, if I don't get an answer from one tech support engineer, I can get another answer from another engineer who will help me out with my particular issue.

    Which solution did I use previously and why did I switch?

    I wouldn't say that I invested in a new solution to get to where I'm right now. I just really have been upgrading upon what's already there. I'm pretty much in bed with VM. I'm staying with VM, and that's where I want to be. I don't want to go anywhere else. VMware is top of the line.

    How was the initial setup?

    I've done setups of different versions of vSphere. The latest one was more complex than 6.5, which had an external platform services controller. Now with 6.7, you have an embedded platform services controller, much like 6.5, but you also get the enhanced link mode capability. That was a big shift for me. 

    What was our ROI?

    ROI is tough to quantify once you are already in bed with VMware. However, I did a comparison between physical server to virtual. There was a point in time where we would size out a virtual server to be a massive size, then we'd buy a physical server of the equivalence. We saved somewhere around 20 percent going virtual, as opposed to the physical equivalent.

    I have seen a performance boost in a sense that we have provided better utilization of system resources within vSphere. However, I don't have an actual percentage to provide.

    Which other solutions did I evaluate?

    Before I started with VMware, I did not have any other vendors on my shortlist.

    What other advice do I have?

    I would rate it at a nine, because I don't believe any type of technology is a ten. There is always room for improvement. However, this is a solid nine.

    Spend time researching, investing, and testing for months. Spend a few months testing the product before implementing it to production.

    I don't have too much experience with the encryption or secure features of the new vSphere version.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Systems Engineer at Vestmark inc
    Real User
    Seamless HA with vMotion, and being able to run vCenters in HA mode, are key for us
    Pros and Cons
    • "The most valuable features are the seamless HA with vMotion and being able to run vCenters in HA mode."
    • "I'd like to get rid of the Flash Client. There are still some things we need to go in there and use it for, some plugins and other things aren't supported in the HTML5."

    What is our primary use case?

    We use vSphere for our production and DR infrastructure. We have all our critical machines on there: domain controllers, monitoring systems, ticketing systems, financial systems, billing systems, Test and Dev environments. For the most part, as far as vSphere is concerned, it's performed pretty awesomely. Sometimes the hardware doesn't work as well.

    Once we got VMware vCenter, once we got all that setup - did a PoC, proved that it worked - we did a big push. I led the project to move our entire internal infrastructure from physical to virtual.

    We haven't worked with VM Encryption or support for TPM and VBS.

    How has it helped my organization?

    Between vMotion and all the HA, it has made my life a lot easier, and similarly for a lot of my colleagues, and my boss.

    What is most valuable?

    The most valuable features are the seamless HA with vMotion and being able to run vCenters in HA mode. We use a company called SimpliVity, it's a hyperconverged system that sits on top of VMware. They have a product called RapidDR which automates the entire DR process for us. So in a DR event, we just run a script, and that's it. Between vMotion and vCenter, everything moves over to the DR environment.

    Also, once you start using it and you get your hands dirty with it, it's very intuitive. I find the menus make sense. Other UIs, specifically Salesforce, for example, can sometimes be weird. Things are in weird places, there are a lot of menus, a lot of dropdowns. Especially, in the new HTML5 Client with vSphere and vCenter, everything is pretty straightforward and easy to find and easy to use.

    What needs improvement?

    I'd like to get rid of the Flash Client. There are still some things that require us to go into it and use it, some plugins and other things aren't supported in the HTML5. I love the HTML5 Client. I think it's a lot smoother, a lot faster. Version 6.5 was kind of slow. From our testing, from what I've seen, 6.7 is supposed to be better. That would be my biggest complaint right now: that the 6.5 Flash Client is slow. It takes a while to load.

    What do I think about the stability of the solution?

    It's very stable. We had one "pink screen," which is basically equivalent to the "blue screen" in Windows, and that was hardware-related.

    What do I think about the scalability of the solution?

    The scalability has been good, as far as the vSphere and vCenter go. We've had to add more hardware, but it's scaled pretty well. We haven't really had any issues with it.

    Which solution did I use previously and why did I switch?

    The move to vSphere was really just a business-continuity initiative. Vestmark makes a financial platform. It's important that we are able to be up as much as possible.

    I work on the internals teams, so none of the stuff that I work with is customer-facing, but for our customer-facing teams to be able to correctly support customers, our internal side has to be up as much as possible. It was really just business-continuity, coming down from the executive level, saying, "We need as much HA as possible. We want our systems to be up as much as possible because we need to support our customers as best we can."

    When you're looking at HA and seamless DR and the like, there's really one decision, and that's going virtual, whether it's on-prem or in the Cloud. VMware has been a leader in the virtual industry for years. It was a pretty simple decision to go with VMware.

    How was the initial setup?

    It took some time to really research vSphere as a whole, as far as what the best setup would be for our company, for both the present and the future growth of the company, and to correctly size it. There was a lot of research beforehand that needed to be done to get to the appropriate solution. Once that work was done, the actual install and implementation of it were very smooth, for the most part.

    What was our ROI?

    When I first started at Vestmark, a little over four years ago, everything was physical. We had a row of about seven to ten racks - I forget the exact number - of just physical machines. After going virtual, using VMware, vCenter on Cisco UCS, we dropped that down to two racks.

    What other advice do I have?

    Take your time to do the appropriate research and planning, so that it's sized appropriately. A lot of issues that I've seen are from either underlying hardware or resource constraints that aren't necessarily related to vSphere or VMware, rather that things weren't implemented appropriately.

    We do not you use VMware Cloud on AWS. Right now we just have on-prem for both production and DR. We are starting to move some small Dev environments to AWS. I haven't been a part of that project. From what I hear, there have been some ups and downs but, for the most part, I believe there has been positive feedback.

    I would rate vSphere a nine out of ten. Ten means everything is perfect. As much as everyone tries to strive for that goal, it's unattainable because there are just so many moving parts, hardware, software, user input, end-users. It's the best that it can be in a nonperfect world.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Network Engineer with 1,001-5,000 employees
    Real User
    We even run our ERP environment, which is AIX, on vSphere

    What is our primary use case?

    The primary use case is to virtualize our physical environment and to decentralize management of the systems themselves. It has been performing very well. We use it for everything. 

    About 95 percent of our environment is virtualized at this point. Even our ERP environment, which is AIX, runs on vSphere, ESXi is the host. We have implemented SRM for failing-over and having high availability and disaster recovery in our other data centers.

    How has it helped my organization?

    We have seen a good 20-30 percent performance boost for our apps. Our underlying infrastructure is a full HPE shop. We've gone to full SSD drives at this point, so by doing that we have actually gotten a good performance boost.

    What is most valuable?

    The most valuable features are the scalability and the ease of use. The latter makes it most efficient to use. It is very simple, very easy. We've been doing it for a while now. Most of that comes from having the expertise in-house to run it, and that's why we're here at VMworld 2018.

    What needs improvement?

    I have just been looking through what vSphere 6.7 has coming, and one of the things I'm most excited about is the fact that we won't need to use multiple Clients any longer, if all the features that are supposed to be available are, in fact, available in the HTML5 Client. That's one of the biggest things because, for me, it's all about management. For the most part, all the other things that have made VMware invaluable in our lives should be working just as well, but a little bit more speed won't hurt.

    What do I think about the stability of the solution?

    The stability is okay. For the most part, when we have issues it's because the self-connections or the VPN connections between the cloud space and our internal network go down. It doesn't necessarily mean that access to those applications is cut off from the outside, because the applications are up. It's just the connectivity on the inside. Depending on the use case, if the application is hosted on the outside and it's being used by people on the inside - which in most cases is not the case - it's usually people who manage it who can't get to it. For the most part, we're okay with it.

    How are customer service and technical support?

    I rate tech support highly, for the help we get.

    Which solution did I use previously and why did I switch?

    Prior to having this, we had physical servers. We've virtualized almost everything that we can virtualize. I wish we could virtualize our IBM iSeries, the mainframe, which is impossible to do. But for everything else, I think we are pretty okay.

    When selecting a vendor, I first look at

    • proven industry standards
    • longevity
    • security
    • good customer experience
    • a robust infrastructure that is scalable and tested. 

    Usually, when we make recommendations, which is one of the things we do as infrastructure specialists, we evaluate several vendors and try to see which ones match up most with these criteria. Whichever one comes out ahead, comes out ahead.

    How was the initial setup?

    The NSX part of the setup was fairly complex: Setting up the networks and setting up the VPCs was a little bit challenging, but there was good support from both sides, from the VMware side and AWS side, to get things up and running the proper way, and that helped a lot.

    What was our ROI?

    We see a tremendous return on investment.

    What other advice do I have?

    If you're not on vSphere, you should get on it as soon as possible because it will only make your life easier. All the different innovations that have been coming out over the years have shown that it's only going to get better, especially with artificial intelligence, IoT, etc. With all the different technologies that are being proposed, VMware is always going to get better. From a technology standpoint, anybody who is in the industry needs to be on this because it just makes everything easier.

    We have been using the built-in security features such VM Encryptions and support for TPM and VBS, and it has been hit or miss for us. In some instances we've used it and in some instances we haven't. But for the most part, I think it's okay.

    We have started using some cloud technologies with it, partnering with AWS to do that. We have a couple of internet-facing applications that we have used, that we have deployed to the cloud, and the experience has been somewhat okay.

    Because of the nature of our business, there is an apprehension toward actually putting information out on the cloud, if it's not a private cloud. So the latter is what we have chosen to do. We have been able to deploy applications into our own private cloud space, with dedicated pipes to the cloud, with firewalls on both sides of it. We do AD Federation Services to authenticate between the cloud space and our internal network, and we have domain controllers in the cloud as well. We have gone through the growing pains of going to the cloud and now we're working through the quirks and nuisances that come along with that.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.