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JL
Pré-vendas at a tech vendor with 201-500 employees
Real User
Top 20
Benchmark of the visualization market and the go-to choice for about every customer that we deal with.

Pros and Cons

  • "Vmware vSphere is the benchmark of the visualization market."
  • "It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere"

What is our primary use case?

Most use cases are here in Brazil. The company is moving to vSphere after exchanging from a legacy platform. Most of our clients have not previously considered digitalization. Now, they look up KVM solutions for DevOps, the Zain app, and Zain desktops for desktop visualization. For some clients, these alternatives may seem more enticing. We did a vSphere implementation for a customer in the last 12 months. I think it was version 6.5.3. We used it for a retail company. We also cater to small to medium-sized companies in the US market. I estimate about a hundred people use vSphere.

How has it helped my organization?

Visualizing infrastructure is a very important aspect of what we do. VMware vSphere is the benchmark of the visualization market. It's the go-to choice for about every customer that we deal with.

What is most valuable?

As we are a service partner, I think the most valuable feature vSphere has is the ability to visualize infrastructure. Other similar software does not have this capability.

What needs improvement?

The visualization market is likely going to adopt more features in the network aspect of the typical data center. It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere. This is not currently provided and to achieve this, you need the VMware NSX product, which is a different product with its own license. I think some sort of migration tool could be introduced to migrate to the cloud. It should include integrations with a hooked cloud environment, or on-prem and even between clusters. For example, sometimes I need to migrate a VM from a vSphere environment to a hooked cloud environment.

For how long have I used the solution?

I have worked with vSphere for some years. My company has had a contract with Lenovo for about a year and a half. I am an IT professional. I work with VMware vSphere for our customers.

We are a value-added distributor for some partners like Lenovo. We re-sell vSphere as an end product. We are VMware partners.

What do I think about the stability of the solution?

vSphere is very stable.

What do I think about the scalability of the solution?

It is very scalable as it is the visualization benchmark.

How are customer service and technical support?

I don't remember engaging technical support for vSphere. I have not required support thus far for the product. The documentation is very good.

How was the initial setup?

I had some issues with this installation, but not from the vSphere angle. We have to watch compatibility measures between the hardware we are using and other software. It's not a problem with vSphere itself. It's the basic compatibility that we must follow.

What's my experience with pricing, setup cost, and licensing?

The license growth of vSphere depends on the growth of the visual environment and the addition of more hosts.

Which other solutions did I evaluate?

Although vSphere is still a very useful option for visualization, some clients are trying alternative DevOps solutions for less critical sites. However, they use vSphere as an option for visualization in production.

What other advice do I have?

Just follow the documentation. It's very useful and informative. Before you implement, check the licensing, to see if the license is okay and the compatibility metrics are okay. I would rate VMware vSphere 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chris Childerhose
Lead Infrastructure Architect at ThinkON
Real User
ExpertTop 5
Has kept our business running with very little downtime and our clusters balanced with DRS/HA

Pros and Cons

  • "We are able to patch our hosts during production hours with the ability to keep services running."
  • "Get the HTML5 client to 100% parity to replace the Flash client."

What is our primary use case?

vSphere 6.5 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.

How has it helped my organization?

Has kept our business running with very little downtime and our clusters balanced with DRS/HA.  We are able to patch our hosts during production hours with the ability to keep services running.  It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.

What is most valuable?

vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly.  Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts.  Also having Update Manager now as well it makes the move to VCSA that much better.  SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way.  DRS and HA have kept our cluster stable and VMs running optimally.  With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.

What needs improvement?

Get the HTML5 client to 100% parity to replace the Flash client.  When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial 6.5 release.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.

What do I think about the scalability of the solution?

There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.

How are customer service and technical support?

Technical Support has been good but better communication at times could help improve it even more.

Which solution did I use previously and why did I switch?

No other solution has been used.

How was the initial setup?

It was simple and straightforward as we have upgraded as versions have come out.  6.5 will be our last upgrade as it will be a hardware refresh next.

What about the implementation team?

In-house implementation as we have VMware certified users.

What was our ROI?

Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.

What's my experience with pricing, setup cost, and licensing?

VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS.  Ensure you get the right licensing for the feature sets you want within the product and research what those are.  Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.

Which other solutions did I evaluate?

No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.

What other advice do I have?

vSphere 6.5 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Irad Dukad
IT Manager at ducart
Real User
Top 5
Easy to navigate, with good technical support and satisfactory stability

Pros and Cons

  • "Technical support was helpful and knowledgeable."
  • "The initial setup is a bit complex."

What is our primary use case?

The product is primarily used for my main server for the main business. All the servers are on it.

What is most valuable?

The interface that the product offers is very easy to navigate. I learned it quite easily. I check the hypervisor interface on it. It's much easier for one who is familiar with the technology. 

The details that I get from the solution are great. It gives a lot of detail.

The product has been pretty easy to use overall.

The stability is okay.

Technical support was helpful and knowledgeable. 

What needs improvement?

I would prefer it if there was a better connection between the storage and the server. For that reason, I'm going to HCI or dHCI. I want to integrate it all into one interface and I can't do that here. That's why I'm going to HCI or dHCI.

The initial setup is a bit complex. You likely will need some help with the implementation. It's not something just anyone can do.

For how long have I used the solution?

I've been using the solution for 15 years at this point. it's been a long time. I have a lot of experience with the product as I've worked with it for over a decade now. 

What do I think about the stability of the solution?

The solution's stability is okay. For us, it's enough. There aren't issues with bugs or glitches and it doesn't seem to crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability depends on the hardware. If your hardware allows you to expand, it shouldn't be an issue.

Every year we increase storage, and therefore we regularly increase usage. However, I am planning to replace our current storage.

How are customer service and technical support?

I have dealt with technical support in the past. It was less with VMware, and more with the vSphere storage. Once or twice I needed help. It was pretty good. I found them to be knowledgeable and responsive. I would say we are satisfied with the level of support on offer.

How was the initial setup?

The initial setup is not really straightforward or simple to execute. 

I didn't do it myself. That would have been a bit much for me. I needed an integrator to do it. It's a bit complex to do.

In terms of the deployment time, when we last did it four years ago, it took about one week to get everything up and running.

We have one technical person on our team that assists with deployment and maintenance. They are an admin.

What about the implementation team?

I enlisted the help of an integrator that mostly did the installation for us.

What's my experience with pricing, setup cost, and licensing?

We do pay for the solution. It's on a yearly basis.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this product. When I started to use it about 15 years ago, it was the only tool option to work with.

What other advice do I have?

I'd recommend the solution to other users and companies. 

Overall, I would rate the solution at an eight out of ten. I would say that we are quite happy with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Walmik Wankhede
Manager IT at a healthcare company with 201-500 employees
Real User
Top 5
Very beneficial with low space and easy manageability

Pros and Cons

  • "Its DR facility is good. Within a moment, data can be retrieve from another physical location over the Internet. The speed to recover data is good."
  • "OS templates should be readily available, so there is no need to get an OS separately. Only the activation part should be different, which is not presently available due to the need to get the OS from a different location, then create VMs."

What is our primary use case?

  • Implemented private cloud.
  • Created different OS VMs
  • Implemented backup policies.  
  • Implemented network solutions.

Due to clustering, if any VM or server goes down, then within a moment it can be back. Even if a node goes down, then automatically all the VMs shift to another node. That is thr beauty of the product. It supports different platforms: Windows, Linux, Unix, Ubuntu, and many more. 

How has it helped my organization?

It is very beneficial with low space and easy manageability. Due to this product, we have saved space, energy, and durability. We have a lot of VLANs for different floors and services. This requires different VMs all implemented in one place. 

Users get tremendous speed. As an admin, I found it's usable to manage all services from a single location or point. We have already implemented private cloud, so in an emergency users can work from home. It's suitable for all users. 

What is most valuable?

SimpliVity backup and restoration is more suitable and its best feature. If any file or folder is missing and needs to be restored, then within a moment you can recover it. Simplivity has its own backup system, so there is no need to purchase separate backup software. 

All data has security. 

Multiple OSs can be created on a single platform. 

Its DR facility is good. Within a moment, data can be retrieve from another physical location over the Internet. The speed to recover data is good.

HPE uses flash drive, so its working speed is also better. Its node has 2U rack space, so it saves space.

What needs improvement?

OS templates should be readily available, so there is no need to get an OS separately. Only the activation part should be different, which is not presently available due to the need to get the OS from a different location, then create VMs. If it connect with Internet, it should ask this during VM creation with the help of selection. It should auto download the OS so it will be beneficial only at time of activation by entering a valid key. If a key is not valid, then it should start with a trial version. 

For how long have I used the solution?

More than three years.

What do I think about the stability of the solution?

It requires proper maintenance and attention to work smoothly.

What do I think about the scalability of the solution?

The product is expandable, as per requirements.

How are customer service and technical support?

My experience is really good.

Which solution did I use previously and why did I switch?

No, we only selected this solution at the start.

How was the initial setup?

The concept is new. We found it a little complex at the start but the operational part was normal.

What about the implementation team?

Our vendor supported the implementation. After that, we did it in-house.

What was our ROI?

As per our requirements and usability, the product is good.

What's my experience with pricing, setup cost, and licensing?

After getting a headache, you will find the cost is reasonably cheaper.

Which other solutions did I evaluate?

We compared with Nutanix, IBM, and HPE. We got all the technical details, benefits, and functionality.   

What other advice do I have?

Before selection of any product, first determine your own requirements, study them, and then present solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VH
CIO at a healthcare company with 1,001-5,000 employees
Real User
A perfect solution that is easy to use, easy to implement, stable, and scalable

Pros and Cons

  • "vRealize Operations Manager is the most valuable feature, but it is not embedded in vSphere; it is a part of vSphere. It is used for forecasting and checking the consumption of CPU, memory, and other resources. It has the capability to do the forecast based on the history and give advice on consumption. VMware vSphere is easy to use and easy to implement. Its learning curve is not sharp. Any engineer with little or medium knowledge of hypervisors and virtualizations can implement vSphere with a few clicks."
  • "Its performance is an issue in version 6.5, but with the inclusion of HTML files in vSphere version 6.7, the experience is seamless. In version 6.7, VMware has included the HTML file protocol for the web browser or web console, which has changed the console's response and improved the performance. We are using the trial version of vRealize Operations. It would be nice if some of those capabilities could be included in future versions of vSphere, not as a part of vRealize Operations, but in vSphere itself. It can provide some kind of forecast about your resource consumption based on the actual workload and modeling or testing scenarios. It can give you some advice or tips for the future growth of your infrastructure."

What is our primary use case?

Basically, our operation cluster is hiding under vSphere. 

What is most valuable?

vRealize Operations Manager is the most valuable feature, but it is not embedded in vSphere; it is a part of vSphere. It is used for forecasting and checking the consumption of CPU, memory, and other resources. It has the capability to do the forecast based on the history and give advice on consumption.

VMware vSphere is easy to use and easy to implement. Its learning curve is not sharp. Any engineer with little or medium knowledge of hypervisors and virtualizations can implement vSphere with a few clicks.

What needs improvement?

Its performance is an issue in version 6.5, but with the inclusion of HTML files in vSphere version 6.7, the experience is seamless. In version 6.7, VMware has included the HTML file protocol for the web browser or web console, which has changed the console's response and improved the performance.

We are using the trial version of vRealize Operations. It would be nice if some of those capabilities could be included in future versions of vSphere, not as a part of vRealize Operations, but in vSphere itself. It can provide some kind of forecast about your resource consumption based on the actual workload and modeling or testing scenarios. It can give you some advice or tips for the future growth of your infrastructure.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable enough. We are satisfied with its stability.

What do I think about the scalability of the solution?

Its scalability seems to be straightforward. Obviously, you have to check if you have the correct license. Otherwise, you will have to change the license. Licensing can sometimes stop you from growing.

We currently don't have any plans to increase its usage.

How are customer service and technical support?

We haven't raised any case with VMware so far. We didn't require any support from vSphere tech support.

Which solution did I use previously and why did I switch?

We moved from legacy servers to VMware Hyperconverged Infrastructure. We were using the ESXi version from vSphere, and then we moved to the cluster version. We have multiple servers in one cluster.

One of the main reasons for choosing vSphere was that it is one of the most known hypervisors in the market. It is easy to use, easy to implement, and straightforward. It was very good for our proof of concept, and we went for it. Eventually, we moved to a cluster infrastructure. Obviously, we use vSphere as the hypervisor.

How was the initial setup?

The initial setup was straightforward. The deployment took one to three days.

What about the implementation team?

We bought the local service from vSphere. The experience was overall good.

We have three people for its maintenance. They are system integrators and infrastructure administrators.

Which other solutions did I evaluate?

We also tested Microsoft Hyper-V, but at that time, it was unstable. It was not stable enough to be implemented in our environment. That's why we didn't use it.

What other advice do I have?

I would recommend this solution. I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
Founder Director at a tech services company with 11-50 employees
Real User
Top 5
A solid platform that's constantly innovating and has very helpful technical support

Pros and Cons

  • "The latest innovation always comes from VMware."
  • "The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up."

What is our primary use case?

We provide basic VMware virtualization platforms basically for private clouds and hybrid clouds.

These are being used in the case of server consolidation for reducing the hardware sprawl and also, for a lot of the monitoring solutions now, so that companies can have their own virtual machines. For that, many of the clients need a virtualization platform. That's where we recommend vSphere.

What is most valuable?

It's the de facto leader in the virtualization market as of now and it's been the pioneer and it's got the maximum breadth of the features available across the virtualization sphere. 

It has got almost all the features that one can expect to find in a solid platform. It has good features performance-wise and offers a very small footprint. They're top-class security-wise. 

The latest innovation always comes from VMware.

The stability is very good.

The scalability is excellent.

What needs improvement?

While they have got enough integration as of now, they definitely need to get more cybersecurity integration as that is always beneficial.

The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up.

The solution is relatively expensive. It's a big downside. 

For how long have I used the solution?

I've been using the solution for six to seven years. It's been a while. 

What do I think about the stability of the solution?

The solution is excellent in terms of stability. There aren't issues around bugs or glitches. It doesn't crash or freeze. the performance is reliable. 

What do I think about the scalability of the solution?

The scalability is top-notch. There is nothing to complain about. It scales quite well.

We have about 50 to 60 customers that use the solution. 

How are customer service and technical support?

The tech support is world-class and we are very happy with their level of service.

How was the initial setup?

Virtualization is always a challenge. It's never a straightforward task as there are so many variables and parameters to consider. There's nothing straightforward about virtualization. Having said that, vSphere is so widespread and available, that you get access to the knowledge and the resources you need to implement it very easily. In that sense, you don't really have to struggle too much regarding the installation. You get a lot of help, however, you need to know what you're getting into and what you're doing.

We have about three to four engineers who support VMware and then a couple of guys managing customers.

What's my experience with pricing, setup cost, and licensing?

The biggest pain when it comes to VMware is that licensing costs are pretty high.

The product itself has been around for so many years, I'm sure they can offer much better terms.

The licensing is paid on a yearly basis. 

What other advice do I have?

I'd rate the solution at a ten out of ten.

I'd recommend the solution. Most people cannnot ignore VMware unless they are looking for something very, very, very, very minimal. It's best in class. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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EF
Senior Oracle Database Administrator at a financial services firm with 51-200 employees
Real User
Top 10
Is user-friendly, easy to install, stable, and scalable

Pros and Cons

  • "It's much more stable than other products. It is scalable and easy to implement as well."
  • "VMware vSphere does not permit hard partitioning."

What is our primary use case?

The primary use case for vSphere is that it can be used to deploy space applications to consolidate environments. You can be in production or in a data center, and you want each application to perform or to run only on a particular server. To create that consolidation and that separation of services, you could deploy vSphere.

Nowadays, servers are very robust. You can have a server of 18 cores and a server of 75 terabytes or 100 terabytes. That's a huge investment for a company, and you cannot just deploy a single application. So, with vSphere it will permit you to deploy the hypervessel on that server and later on add servers little by little that can meet your needs.

What is most valuable?

In terms of the usability, it's user-friendly; VMware vSphere is much simpler as compared to Oracle. Even a French-speaking citizen or foreigner can easily implement it.

It's much more stable than other products. It is scalable and easy to implement as well.

What needs improvement?

It would be good if VMware vSphere could permit hard partitioning. If a company wants to purchase very expensive applications such as Oracle E-Business Suite or Oracle Fusion and they have vSphere technology implemented in their data center, it will cost them a lot because it has a very heavy, strong, or robust server that has strong processing capacity. The license will not cost the license of vSphere, the virtual server created by vSphere. The license will be the license for the whole server, so it creates a lot of challenges.

If it's possible for virtual hard partitioning to be implemented so that those who are using very sophisticated applications like E-Business Suite and other applications that require licensing on a processor, a virtual processor, could benefit from it, then it would be great. That is, integration with more expensive platforms is needed.

It would be nice to pay once for an unlimited license. If you decide to quit later on, you could pay the support charges.

For how long have I used the solution?

I've been using VMware vSphere for about two years.

What do I think about the stability of the solution?

It's much more stable than other products.

What do I think about the scalability of the solution?

It's very scalable because you can create a cluster. You can add a cluster and add another server in the nodes or in the cluster which you have created.

How was the initial setup?

It's user-friendly, and it's really easy for a beginner to install. Now, there are appliances that you can deploy directly. So, I think it's very easy compared to that of others in the market. I have deployed it in large environments and even a test environment.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

I think the licensing cost depends on the number of users.

What other advice do I have?

VMware vSphere is user-friendly and easy to implement, so I will recommend it. I would rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DV
Senior IT Engineer at a tech services company with 51-200 employees
Real User
Stable and reliable with very few people needed to manage everything

Pros and Cons

  • "You don't need too many people to manage the solution once it's up and running."
  • "The HTML 5 client has always lagged behind."

What is our primary use case?

The product is primarily used as a way to consolidate systems and leverage hardware resources more efficiently.

What is most valuable?

The solution has offered very good stability so far. It doesn't give us any issues.

You don't need too many people to manage the solution once it's up and running.

What needs improvement?

The HTML 5 client has always lagged behind. It would be nice if this wasn't the case. It's one of the key areas that they need to improve on.

In a previous company, I did not have a very good experience with technical support.

The main problem with the product is how it manages its snapshotting technology, which would need a complete ground-up rebuild. Likely, they won't put that in, however, basically, if you have an old snapshot, you want to get rid of it. It crushes the environment. This is due to the fact that all of your changes have to be written back to disk when you're deleting something versus just deleting it.

For how long have I used the solution?

I've only been working with the solution for as long as I have been working for the company, which has been less than a year at this point.

What do I think about the stability of the solution?

The solution is very stable. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been good.

What do I think about the scalability of the solution?

We've never tried to scale the solution. I can't speak to how easy or difficult it is to expand it out if a company needs to.

How are customer service and technical support?

While I've never had to reach out to technical support while at this company, I have had to use technical support in the past when I was at a different organization. It was no a very good experience. I wasn't satisfied with the level of support provided at all. They were pretty bad. 

How was the initial setup?

The solution was deployed by the company before I arrived. I wasn't a part of the process. Therefore, I can't speak to how easy or difficult it was or how long the deployment process actually was. I don't have any visibility or insights into that.

There are two main people that can go into the management console and perform maintenance duties as necessary.

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing or payments process and therefore don't have visibility into how much the solution costs or what the payment structure is.

What other advice do I have?

We are just customers and end-users. We don't have a business relationship with the company.

It's my understanding that we are using the latest version of the solution, although I don't know the exact version number.

I would definitely recommend this solution to other organizations. For the most part, I've been very satisfied with its capabilities.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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