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Michael-Kierum
Principal Consultant at Absolute Precision
Consultant
Top 20
Great ability to redistribute loads, re-spin failed processes and monitor resource utilization

Pros and Cons

  • "The ability to monitor resource utilization."
  • "Inability to get to a single hypervisor environment to support a container environment."

What is our primary use case?

Our primary use case is for integrating data feeds from multiple applications. 

What is most valuable?

The ability to redistribute loads, to re-spin failed processes, monitor resource utilization, and such are all valuable features in VMware. In industrial IoT, most elements end up being terrestrial. With VMware, especially when you're working with niche products, you can manage the integrated solution and multiple systems from a single pane of glass.

What needs improvement?

We're moving towards containerization and it was unclear what I'd have to do to support containerized environments alongside multiple systems of Linux and Windows. My aim was to get to a single hypervisor environment in which I could support a container environment as one of the array of other applications. Whether due to a lack of training or information, I was unable to get to that. Some people look at VMware as being an alternative to containerization, enabling them to dispense with solutions like Kubernetes and Docker in order to do away with VMware. That's not the reality and I'd like to have a transparent platform that can support all of them.

Aside from cost, I'd like to see some simplification in the solution. The main issue is manageability or scalability of skilled resources, the degree to which the product delivers a stable environment that can be managed by a less technical person. 

For how long have I used the solution?

I've been using this solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very easy to scale, especially when you are trying to scale resource availability and the management of the solution. You need to have a degree of transparency across all those environments.

How are customer service and technical support?

I haven't personally had any contact with technical support. 

Which solution did I use previously and why did I switch?

I've deployed Docker as a standalone using Linux, multiple servers, etc. I'm currently learning Kubernetes so that I can create a new island in the chain and do a container, but I still have the other systems that continue to run in environments best suited to VMware.

How was the initial setup?

The initial setup is straightforward for a computer savvy guy. I haven't experienced any bugs or glitches. Our customers are generally small to medium size organizations. 

What other advice do I have?

For now, I would go with VMware for the Windows and Linux environment and do Kubernetes as a new island in the chain for containers. For most organizations, the ideal is the number of other users of a solution, because they're the ones that find the problems before you. Going off into some experimental environment may sound great and you might have a good initial experience, but if you're going to be the only person walking the minefield, it may not be a good ending.

I rate VMware nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AH
Director at OPEOPL LISTEN TECHNOLOGIES PVT. LTD.
Reseller
Top 20
A good virtual machine that is stable and easy to set up

Pros and Cons

  • "The product offers good stability."
  • "It would be ideal if they could integrate billing software so that clients can customize it directly on the virtual machine."

What is our primary use case?

We primarily use VMware vSphere just for hosting purposes. We are data center. We create virtual machines and give them to our clients. We deal mostly in gaming.

What is most valuable?

We only have one virtual machine and we're still exploring it. Overall, it's a super product.

The initial setup is easy.

The product offers good stability.

What needs improvement?

The solution is too expensive for us and we don't have any funds to direct towards it. We just started the company, which makes it hard to explore the solution the way we want to with the amount of cost involved to do so. They should work to make the licensing more affordable.

I want to be able to use OpenStack, however, I can't do that without vCenter, and it's so cost-prohibitive for us, it's become a problem.

We've only faced one technical issue. That is downloading the virtual machines and uploading the virtual machines. It takes a lot of time and we cannot transfer the VMware from one machine or directly from one server to another. That action requires vCenter. That may only be an issue on the free version and not the pro version. On the pro version, you have much better features. 

It would be ideal if they could integrate billing software so that clients can customize it directly on the virtual machine. Billing should also be done automatically. Perhaps this is already the case, however, I haven't really had a chance to explore it fully.

While I'm currently on the free version, I'd like to have the ability to explore the pro version to see what is on offer there.

For how long have I used the solution?

I've been working with the solution for the last three years.

What do I think about the stability of the solution?

The product is very stable. We don't have issues with bugs or glitches and it doesn't fail or crash. It's reliable.

What do I think about the scalability of the solution?

The solution may be scalable. However, we haven't personally attempted to scale anything due to our general lack of funds and the expansiveness of the product. Therefore, I can't really speak to scalability so much.

Which solution did I use previously and why did I switch?

I'm currently also working with another product called KVM. It's much more affordable than vSphere.

How was the initial setup?

The initial setup is not difficult or complex. We found it to be straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

The solution is extremely expensive, especially for startups such as ours, who don't have the capacity to invest so much in such a product.

What other advice do I have?

Overall, I'd rate the solution ten out of ten. Everything it does, it does very well, even among all of the competition that exists in India. However, price-wise, for us, it's not ideal.

I haven't explored much, however, from what I have seen, they really do cover everything.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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UI
Information Technology Manager at a healthcare company with 201-500 employees
Real User
Top 20
Flexible, feature rich, and improves business operations

Pros and Cons

  • "I have found the solution to be flexible, and the vCenter and vMotion useful."
  • "There was a time we lost the password for the ESXi and we had to do a hardware reset. At this point, we had to fill up the ESXi from the bottom up. I am not sure if there was another solution to this problem but it took a long time."

What is our primary use case?

We are using this solution to build the AD database for the server.

How has it helped my organization?

This solution has been very helpful to our organization. For example, if we need to run 10 servers there is a high cost attached if we buy the physical server, but if we use this solution we can buy a very large server then control everything. The most valuable feature has been the ability to utilize the vMotion when we have a problem. It has been invaluable for us when we had a problem with a broken host that we were able to redirect our traffic to a different host to keep the business operational.

What is most valuable?

I have found the solution to be flexible, and the vCenter and vMotion useful. When we have a server that is down we can use the vMotion to use another host. Additionally, the backup feature and graphics are very good. The documentations are clear and easy to understand.

What needs improvement?

There was a time we lost the password for the ESXi and we had to do a hardware reset. At this point, we had to fill up the ESXi from the bottom up. I am not sure if there was another solution to this problem but it took a long time. We were told it would only be a few hours to resolve but in fact, it took one day. Having to explain this downtime to management was not the best experience.

In an upcoming release, there could be a better ability to manage and control the synchronization of the power in the vSphere.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The scalability is good for everything we have been using the solution for. We have three IT users using this solution, if we upgrade our hardware we might increase usage.

How are customer service and technical support?

The technical support agents are not clear about the issues that are being discussed. They cannot address the problem or estimate the time correctly. In one particular issue, we needed to raise our ticket to the management level because they told us it would take two hours to be operational but the downtime was one day and one night. They should have first checked the vSphere technical aspects.

How was the initial setup?

The installation is very easy. It was not complicated at all.

What was our ROI?

This solution has kept our business operating and has saved us money.

What's my experience with pricing, setup cost, and licensing?

There is an annual cost for the use of this solution. 

The price is a little high in developing countries. If they were able to reduce the price they would receive more customers now and even more in the future.

What other advice do I have?

I rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RB
Software Engineer at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
A straightforward setup with good stability and the capability to scale

Pros and Cons

  • "The solution can scale well."
  • "The solution is quite expensive."

What is our primary use case?

We are primarily using the solution as our virtualization platform.

We procure some licenses for vSphere Standard and we are using it to replicate to VM so that we can have at least that level of redundancy. On the upcoming project for VxRail, we'll be using it for a hyper-converged platform, where you can have high availability and failover capability in real-time.

What is most valuable?

The solution has been quite stable.

The solution can scale well.

We found the initial setup to be pretty straightforward.

What needs improvement?

The solution is quite expensive.

I haven't evaluated or looked at any other solutions for the most part and therefore can't speak to any aspect that is really lacking compared to what else is on the market.

For how long have I used the solution?

I've used the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.

What do I think about the scalability of the solution?

The solution is quite scalable. We ordered a solution where the initial number of nodes is just three, however, after the design, it can grow up to 64 nodes.

If it's deployed on a hyper-converged solution, yes, it will be scalable.

Only the system admins use the solution. There are around not more than 10.

We plan to continue to use the solution and to scale it up, as we build out our infrastructure.

How are customer service and technical support?

We bought the solution through a Dell partner and we get support through them if we need it. We don't deal directly with VMware. I can't speak to how their technical support services are. Our Dell partner connection acts as a middle man between our company and VMware, therefore, they deal with VMware directly.

How was the initial setup?

The solution is pretty simple to set up if it's a stand-alone.

We have two departments that have technical teams that can handle maintenance on the solution.

What about the implementation team?

We used an integrator that was a VMware partner and they assisted us with the implementation process.

What's my experience with pricing, setup cost, and licensing?

We are currently buying some more licenses to be able to move to version 7.

The solution is expensive, however, due to the criticality of the features on offer, for us, it's worth the cost.

Which other solutions did I evaluate?

I haven't really looked at too many other solutions, other than Hyper-V. VMware seems to be way better overall if you compare just those two.

What other advice do I have?

We are currently in the process of moving to version 7 of the solution.

I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution overall. I'd recommend it to other companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RB
Logistics and product Manager at a security firm with 11-50 employees
Real User
A highly stable cloud computing virtualization platform

Pros and Cons

  • "VMware vSphere is a stable platform. We never had any issues with VMware vSphere. Once you deploy it with a stable version of the server or the hardware, there's no issue at all."
  • "I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good."

What is our primary use case?

Our clients have a lot that they want to be deployed in an environment. What they normally do is buy two or three boxes, and then it's virtualized. We make the VM sit on those boxes. Within three boxes, they can have at least ten or 20 servers working for them. They have less power, less racking space, less cabling, and all that. That's how we use VMware.

What is most valuable?

VMware vSphere is a stable platform. We never had any issues with VMware vSphere. Once you deploy it with a stable version of the server or the hardware, there's no issue at all. 

What needs improvement?

A little automation would help. VMs normally use CPU resources. Let's say that a particular host or a server has ten VMs. Out of that, five VMs are performing, and the others aren't performing at the best level. It would help if VMware automatically learned that, and the suit itself came down to that level. When you normally give a VM four CPUs and the entire GB memory, then memory and the CPU belong to that VM.

But let's say that the VM is not using four CPUs. It's just using two CPUs. Then automatically at the VM level and without the client or the customer knowing, it should just use it at the backend. It would be better this way instead of telling the customer that they are going to reduce it. For them, it's always four CPUs, but at the backend, it's always working with two CPUs or something like that. That would have been a cool feature.

I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good.

What do I think about the stability of the solution?

VMware vSphere is a stable platform.

What do I think about the scalability of the solution?

VMware vSphere is a scalable platform.

How are customer service and technical support?

Technical support is fantastic.

How was the initial setup?

The initial setup is straightforward. It takes a normal amount of time to install the operating system.

What's my experience with pricing, setup cost, and licensing?

Normally our clients go for a one-time cost because that's easier for them. They don't want to go for recurring costs. But some clients prefer to go for recurring costs. It depends on the client and doesn't depend on us.

Once you pay for the standard license, that's it unless you want another feature to be activated. That's a different thing.

What other advice do I have?

On a scale from one to ten, I would give VMware vSphere a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Benjamin Hlophe
Director Of Technology Operations at Kutleng Engineering Technologies
Real User
Top 20
Responsive support, reliable, and has a good remote management interface

Pros and Cons

  • "The virtualization, the remote management user interface, and the web console are most valuable."
  • "The biggest room for improvement would be just simplicity. It is very intuitive, but it needs somebody with a lot of IT background."

What is our primary use case?

It is largely for workload virtualization. 

How has it helped my organization?

Instead of having so many servers, we have got just two server nodes that are configured in high availability. We are running all our application servers, databases, and Linux and Windows systems on two servers. We've got about 12 virtual machines. If we didn't use VMware, we would have needed to buy 12 physical servers.

What is most valuable?

The virtualization, the remote management user interface, and the web console are most valuable.

What needs improvement?

The biggest room for improvement would be just simplicity. It is very intuitive, but it needs somebody with a lot of IT background. 

The way VMware manages storage is not the best. Nutanix manages storage a little bit differently, but we are not using Nutanix. VMware needs to find a way to manage storage properly. There should be storage aggregation and better management of storage.

We tried to install drivers for 100 Gigabit Ethernet Mellanox, and it was very difficult to put third-party hardware and upgrade the servers. We had to roll back because it just wouldn't boot.

Its price definitely should be improved. Its pricing is on the expensive side.

For how long have I used the solution?

I have been using this solution since 2017.

What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

We tried to plug in more hardware, but the drivers were not seamless. We are using the OEM version for HPE because we are using HPE. It could be because it is yet to work with HPE hardware. HPE hardware works with Mellanox, but it just couldn't take Mellanox. We downloaded the Mellanox drivers from their website, but it just couldn't boot, so we had to roll back.

We have three administrators. The number of users varies over time. We started with 24, and because of COVID, we've reduced the number of people who can work in the office to about five.

How are customer service and technical support?

They are very responsive.

How was the initial setup?

Its initial setup is very straightforward. It is very easy to install.

What's my experience with pricing, setup cost, and licensing?

They can do better by giving better pricing. Their pricing is on the expensive side. As a matter of fact, we are considering switching to OpenStack.

We only work with perpetual licenses. As a company, we don't do subscriptions.

What other advice do I have?

I would recommend this solution any day. I would rate VMware vSphere a nine out of 10. It is excellent.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Yan BENOIST
Entrepreneur at WindiS
Real User
Top 10
A straightforward setup with good documentation and excellent stability

Pros and Cons

  • "The documentation is very good."
  • "Sometimes you can't find items and you need to log onto different physical servers to do technical tasks. I don't fully understand why this is the case."

What is our primary use case?

The solution is primarily used to house VMs, virtual machines.

How has it helped my organization?

Virtualization changes radically the IT landscape. Rare are our customers who have not implemented it. vSphere is #1 in hypervisors and offers the flexibility and the fastness our customers need.

What is most valuable?

VM models is a great feature. It allows to create VMs very fast and already patched with the different configurations that the are needed.

The ease to move a VM from a host to another or even to another storage/DC is very convenient. That all this can be done while users work on the VMs is awsome.

What needs improvement?

The graphical vSphere vCenter interface is now in HTML. I'm not very found of it. Sometimes you can't find items and you need to log in to the different hosts.

Some work has to be done with this admin console.

For how long have I used the solution?

I have many years (lost the count...) of experience with this solution, beginning with version 4.0, then 5.0, 5.5, 6.7 and finally 7.0 and use it daily.

What do I think about the stability of the solution?

The stability has been very, very good. I didn't have any crashes. There aren't bugs or glitches. I find it to be a very, very strong architecture.

What do I think about the scalability of the solution?

In terms of scalability, I haven't really had the opportunity to address this as my customers are not very big companies and we have relatively small data centers.

How are customer service and technical support?

I've never had to call VMware. You basically can find everything on the web. VMware's  website is very good and there is a lot of information everywhere about vSphere on the web with real experts of the product.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The setup is straightforward, only a few questions to answer, and you have your hypervisor ready !

What about the implementation team?

Always in house.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is relatively low. VMware proposes the Essentials kits which are very affordable for SMB companies.

Which other solutions did I evaluate?

I didn't really evaluate any other solutions. I haven't even really looked at Hyper-V, although my clients sometimes ask about it.

What other advice do I have?

We are implementors and our customers don't sometime have any dedicated IT guy.  But, as vSphere works well once implemented, there's relativally less to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SenthilKumarGM
System Engineer at a retailer with 10,001+ employees
Real User
Top 5
Useful Auto Deploy, scalable, and always updating for improvements

Pros and Cons

  • "The most useful features are ESXi, DRS, Auto Deploy, and the Lifecycle Manager."
  • "We would like to see the container-based operating system launched soon for this solution."

What is our primary use case?

We use this solution for network virtualization.

What is most valuable?

The most useful features are ESXi, DRS, Auto Deploy, and the Lifecycle Manager.

What needs improvement?

We would like to see the container-based operating system launched soon for this solution.

In a future release, multi-cloud capability should be simplified and easy to handle for administrators. For example, if I have a private cloud and public cloud and we have a feature to run VMware between these two, currently there is some complexity. We are hoping this can improve to allow us to run the workload anywhere.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

We have had some minor issues with stability in the past that has now have been resolved. 

What do I think about the scalability of the solution?

The architecture has been redefined and the scalability is good. In the previous editions, we had boot failing issues but they have resolved them and introduced a new model of high availability in vSphere for vCenter. Scalable is just a single click and is very easy.

How are customer service and technical support?

We were having some network glitches and some other issues known by VMware, they were all resolved through provided patches. Now everything is working fine.

Which solution did I use previously and why did I switch?

We have also been working with AWS and Azure. We normally recommend VMware solutions for private cloud, and for public cloud, AWS or Azure. However, VMware is also having capabilities on AWS and Azure which we recommend.

How was the initial setup?

The setup of this solution is very easy now, it was a bit difficult before and now has been simplified.

What's my experience with pricing, setup cost, and licensing?

When comparing the price of VMware solutions to other vendors, such as Nutanix, they are costly.

Which other solutions did I evaluate?

We have compared this solution to Nutanix.

What other advice do I have?

My advice to small to large-scale enterprises companies wanting to move to virtualization, vSphere is highly recommended for effective cost savings. The future is in virtualization, the industries are moving in that direction. Everything is in virtualization, such as networks, storage, and desktop applications. We can reduce the data center space, power cooling, and hardware lifecycle. However, the licensing costs are expensive.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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