Head of enterprise systems at Fidelity Bank Plc
Real User
Good dynamic resource scheduling and fault tolerance capabilities
Pros and Cons
  • "Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install."
  • "I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution."

What is our primary use case?

It's used as a private cloud, and currently, we operate the original enterprise infrastructure. For VMware, a majority of the workload is posted on VMware, and it's posted on the HCI solution.

What is most valuable?

Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install.

What needs improvement?

I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution.

For how long have I used the solution?

I've been using VMware vSphere since 2008.

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What do I think about the stability of the solution?

My impression is that it's a very stable solution.

What do I think about the scalability of the solution?

I believe that VMware vSphere is scalable.

How are customer service and support?

The customer service and technical support were fine.

Which solution did I use previously and why did I switch?

We used Hyper-V, which is a Microsoft product.

How was the initial setup?

It was easy to install. We performed a complete deployment because it was a full MCI, so it required some architecture. I believe it took about a month.

What about the implementation team?

I used consultants for the implementation process because it was a refresh project.

What's my experience with pricing, setup cost, and licensing?

I currently use the yearly licensing option, and I think that the pricing is fine for this solution.

What other advice do I have?

I would rate this solution at 9, on a scale from one to ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Manager at a tech services company with 1,001-5,000 employees
Real User
Stable and scalable, good support and training, and useful for 100% hardware utilization
Pros and Cons
  • "Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable. Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage."
  • "Its price could be better. It is expensive, and its price is a big concern."

What is most valuable?

Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable.

Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage.

What needs improvement?

Its price could be better. It is expensive, and its price is a big concern.

For how long have I used the solution?

I have been working with vSphere for the last ten years.

What do I think about the stability of the solution?

It is stable. I started my virtualization career with VMware 3.0 or 3.5. At that time, it was volatile, but now it is quite sturdy. At that time, it was working with Exchange 2003. When I installed it on VMware, I found that Exchange was giving problems and servers were hanging, but nowadays, servers are quite stable. Virtualization is quite good nowadays, and that is the future. All cloud solutions are good nowadays.

What do I think about the scalability of the solution?

It is scalable. I have around 200-plus servers with me.

How are customer service and technical support?

Their technical support is good. I am happy with that. When I call my VMware team members for any issue, they usually guide me. I am getting good technical support. When I open a high-priority ticket, and I want the support within 10 minutes or 15 minutes, I call my local team member or my Account Manager, and they arrange it for me. I find them very good. I don't find any issue with VMware.

Their training is also good. People, who are not a part of an organization and want to get some training, can connect to their virtual labs. They are doing pretty well. 

Which solution did I use previously and why did I switch?

I didn't work on something similar before vSphere. After vSphere, I tried to work on Microsoft Virtualization, which is also quite good, but I did not get much exposure to that. My organization prefers to work on VMware. In our sister concern, we're working on Microsoft, but we are planning to move them to VMware vSphere because I want to establish my DR on the other side. We had VMware DRS hosted at one of the service providers, and then we moved to Microsoft Azure, but now we're planning to move back to on-premise.

What's my experience with pricing, setup cost, and licensing?

Its price is quite high. VMware licensing is quite costly. You have to pay for the CPU and Threads, but if you want good service, you have to pay the price. Its cost is not more than 1 million for us.

What other advice do I have?

If you want 100% utilization of your hardware, you should definitely use it. There is also network virtualization and storage virtualization, but it would be quite cheaper if you go for physical storage.

If you are a medium to large organization, the hybrid environment is also there. If you are a small organization, you should go for the cloud because if your utilization is not much, it is always recommended to go for the cloud. Otherwise, go for VMware virtualization. It is 100% useful for an organization.

VMware is bringing a lot of features. They are quite ahead in terms of features. They have containerization, monitoring, operational manager, and all required features. vSAN and storage utilization are also there. They are bundling everything. Their Research and Development is very good. 

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Operations Services Manager at a energy/utilities company with 10,001+ employees
Real User
It is a single pane of glass that lets you access your hosts and VMs
Pros and Cons
  • "It is a single pane of glass that lets you access your hosts and VMs."
  • "We scale it both vertically and hortizonally. We have many data centers on it."
  • "I would like to see AI in future releases."

What is our primary use case?

We use vSphere to monitor our ESX hosts and VMs. We use it on day-to-day basis. vCenter one of the first things employees open when they arrive to our offices. It is a good product. It has an array of things that you perform with it, and we use it all the time.

We are planning to use AWS, but we are not using it yet. 

How has it helped my organization?

It's easy to use. For an admin who is just starting to use it, it doesn't matter, since it's generally widely used. This is a big advantage. Anybody can just come in and start using it from day one.

It's simple to use. I don't use it a lot, but I can get in and guide myself through the menus. That is what makes it intuitive and easy to use.

What is most valuable?

It is a single pane of glass that lets you access your hosts and VMs. This makes the solution impactful, as you have one place to go to manage everything from one console.

The encryption security is great. It is a topic we take into consideration daily. It is important that we enable all the features and make sure our data center is secure. Nobody can hack us, get in, steal information, and use it from our systems.

We run an electric grid. Our apps that run on the electric grid are going on VMs, so these are very secure apps.

What needs improvement?

I would like to see AI in future releases.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had downtime, like everybody in the industry.

What do I think about the scalability of the solution?

We scale it both vertically and hortizonally. We have many data centers on it.

How is customer service and technical support?

We have a great team behind us technically from VMware.

How was the initial setup?

I did not do the initial setup.

What was our ROI?

It keeps together a lot of different environments, making it easier and faster to work. It definitely has a good turn around.

What's my experience with pricing, setup cost, and licensing?

The pricing could be improved.

What other advice do I have?

I would definitely recommend the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Chief Technology Officer at a tech services company with 51-200 employees
Real User
It is very easy to get things working and it is more difficult to get things working smoothly

What is most valuable?

Stability of the Hypervisor, DRS, and HA are some of the more valuable features.

How has it helped my organization?

VMWare (and any virtualization platform) completely changes the way an organization functions. The way you investment in hardware is done from a completely different perspective, in that an initial capital investment is required, and the resources would then be available for the organizations' use.

This, of course, allowed the organization to have a ton of flexibility in resource availability. We were then able to create and build high availability across deployed hardware that would've otherwise been much more complex to accomplish using more traditional methods.

What needs improvement?

Nothing I can think of. For a while, allowing for HA without shared storage was a missing feature, but as of 5.1, VMware introduced that feature.

For how long have I used the solution?

I have used vSphere v4.0/5.0/5.1 alongside vCenter v5.1, and VMware Vieew v4.0 and v5.2.

What was my experience with deployment of the solution?

There is a lot of know how required to deploy VMWare correctly, especially if it is being architectured to be highly available. A simple deployment is not too hard, but the issues that I had faced initially were mostly related to adequate shared storage connectivity, etc.

What do I think about the stability of the solution?

As mentioned above, the stability issues have been caused mostly by the inadequacy of the storage (90% of problems have been related storage).

What do I think about the scalability of the solution?

Not at all. Scalability is one of VMware strengths. Running out of resources has really never been an issue, as it is easy to add new hardware, and/or storage, and expand existing infrastructure.

How are customer service and technical support?

Customer Service:

Customer service has always been available, in a more or less adequate time. VMware is good at responding at critical issues that have a high business impact, though sometimes I had experience less than stellar experience in slightly less urgent issues. This is mostly referring to the timeliness of service. Getting the help needed after getting in touch with support has never been an issue.

Technical Support:

The support is usually pretty good. VMware support is good at making an effort to resolve the problem on first contact, and escalate as necessary. I have always received a solution to my problem.

Which solution did I use previously and why did I switch?

For an enterprise virtualization platform, I have only used VMware. I have also used Amazon Web Services as an IaaS, but that doesn't exactly sit in the same category as an on premises virtualization platform.

How was the initial setup?

As mentioned above, a simple setup is not hard. However, there are lot of intricacies to the product to set it up correctly with shared storage, so that fail over can function correctly, and DRS, HA, and vMotion to function efficiently.

What about the implementation team?

I initially did the implementation on my own, with some help from VMware on best practices. I did get some help in getting my enterprise storage installed, and got some guidance from them to fine tune configuration of VMware vSwitches, to achieve optimal performance.

What was our ROI?

The ROI on virtualization platform isn't always necessarily completely obvious at first glance, as the initial cost to implement it is typically fairly high. However, keeping in mind the soft costs, it would easily prove to be more economical than traditional solutions. Not only that, but it also will require less engineers to manage the system, as all the management tools are built-in within vCenter, to create a unified solution that would ultimately reduce management cost.

What's my experience with pricing, setup cost, and licensing?

The original cost of the first set of servers to migrate a whole school district to, was close to $100,000. More recently, an upgrade to an SSD SAN cost an additional $120,000. Keeping in mind software costs of maintaining the product, and all virtualized servers, the day to day cost of the product is essentially the cost of running the hosts, (power, cooling, etc).

Which other solutions did I evaluate?

No. I had started with VMware very early on, and adopted it when it became a viable enterprise product.

What other advice do I have?

For anyone looking to implement VMware, don't take the initial implementation lightly, and don't cheapen up on the hardware, especially the storage. You will save a ton of headaches by investing in good storage that would be adequate for at least three years.

Also, do your homework on best practices, and how to implement things. It is very easy to get things working and it is more difficult to get things working smoothly. Never had I thought that I had to get familiar with the deep workings of disks, and IOPs, read and write/s ... but these are really necessary if a good implementation is the goal.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Zahid Eshaque - PeerSpot reviewer
Managing Director at CompTech Network System Ltd
Real User
Top 5Leaderboard
Saves cost and provides high availability, but it is inefficient and expensive
Pros and Cons
  • "The solution saves cost."
  • "The solution is slower than other tools."

What is our primary use case?

Our clients use the product for virtualization. Some of our internal divisions also use the product for virtualization.

What is most valuable?

The solution saves cost. We can run seven to eight different applications on it. SDDC is the best feature. The data center replication features and high availability are valuable to us. We use the product because of its HA. The HA solution is more comprehensive.

What needs improvement?

VMware is not efficient. The solution is slower than other tools. We can run applications on other platforms whose VMs are faster than VMware’s. We can also run bare metal on physical servers, but it will be very expensive compared to VMware.

For how long have I used the solution?

I have been using the solution for seven to eight years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is very scalable.

How are customer service and support?

The support could be better. The team is not very responsive. It keeps sending us to the resellers and distributors. Support is not that good compared to Microsoft’s.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is very complex. We cannot design the tool without VMware-certified architects or professionals. We need at least five people for designing, planning, deployment, and maintenance. Maintenance does not require many people. Our operations personnel can maintain it. The deployment takes at least two weeks. The learning curve for operations is not that steep, but the learning curve for deployment is very steep.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive.

What other advice do I have?

We use the solution internally and externally. We have different virtualization platforms. VMware is a mature solution. It's stable but a bit pricey. It doesn't have any competition. If we compare it to the full solution stack, it's a very mature solution. Overall, I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Pavol Schreiber - PeerSpot reviewer
Manager at TCX
Real User
It's more mature and reliable than competing solutions
Pros and Cons
  • "Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now."

    What is our primary use case?

    We implement all the standard VMware data solutions. Typically, that's vSphere and sometimes DataCore, the other product we like. We use vSphere for the virtualization of data servers, and other common uses.

    How has it helped my organization?

    Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now. 

    For how long have I used the solution?

    We're implementers and we started using vSphere when it was first released. We've been with VMware since the beginning. There was no ES6 at that time, only GS6 on Microsoft, so we started with Windows-based VMware. It's an old solution. We've been using it for a long time. 

    What do I think about the scalability of the solution?

    We haven't encountered any limitations with vSphere's scalability. At the same time, we usually do not install huge server farms here in the Slovak Republic, so we only use VMware for small installations with a few host servers. I don't think we'll reach the limits of VMware's scalability since we only work with small organizations. 

    Which solution did I use previously and why did I switch?

    We tried Hyper-V a few years back, but there was a problem with the 2012 version of Hyper-V, so we prefer VMware because we know it works. However, I'm not sure about the newer versions of Hyper-V. I can only speak to our experiences with the older one. We weren't satisfied with the features, and the Microsoft code had bugs that they didn't repair those errors. 

    Overall, Hyper-V was a highly unstable solution at the time, so we decided to stick with VMware because it was much more reliable. Maybe Microsoft has improved Hyper-V since then. I can't say.

    What other advice do I have?

    I rate VMware vSphere nine out of 10. It does what we need it to do, and works fine. There aren't any additional features that we need at this time.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Principal Consultant at Absolute Precision
    Consultant
    Great ability to redistribute loads, re-spin failed processes and monitor resource utilization
    Pros and Cons
    • "The ability to monitor resource utilization."
    • "Inability to get to a single hypervisor environment to support a container environment."

    What is our primary use case?

    Our primary use case is for integrating data feeds from multiple applications. 

    What is most valuable?

    The ability to redistribute loads, to re-spin failed processes, monitor resource utilization, and such are all valuable features in VMware. In industrial IoT, most elements end up being terrestrial. With VMware, especially when you're working with niche products, you can manage the integrated solution and multiple systems from a single pane of glass.

    What needs improvement?

    We're moving towards containerization and it was unclear what I'd have to do to support containerized environments alongside multiple systems of Linux and Windows. My aim was to get to a single hypervisor environment in which I could support a container environment as one of the array of other applications. Whether due to a lack of training or information, I was unable to get to that. Some people look at VMware as being an alternative to containerization, enabling them to dispense with solutions like Kubernetes and Docker in order to do away with VMware. That's not the reality and I'd like to have a transparent platform that can support all of them.

    Aside from cost, I'd like to see some simplification in the solution. The main issue is manageability or scalability of skilled resources, the degree to which the product delivers a stable environment that can be managed by a less technical person. 

    For how long have I used the solution?

    I've been using this solution for two and a half years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is very easy to scale, especially when you are trying to scale resource availability and the management of the solution. You need to have a degree of transparency across all those environments.

    How are customer service and technical support?

    I haven't personally had any contact with technical support. 

    Which solution did I use previously and why did I switch?

    I've deployed Docker as a standalone using Linux, multiple servers, etc. I'm currently learning Kubernetes so that I can create a new island in the chain and do a container, but I still have the other systems that continue to run in environments best suited to VMware.

    How was the initial setup?

    The initial setup is straightforward for a computer savvy guy. I haven't experienced any bugs or glitches. Our customers are generally small to medium size organizations. 

    What other advice do I have?

    For now, I would go with VMware for the Windows and Linux environment and do Kubernetes as a new island in the chain for containers. For most organizations, the ideal is the number of other users of a solution, because they're the ones that find the problems before you. Going off into some experimental environment may sound great and you might have a good initial experience, but if you're going to be the only person walking the minefield, it may not be a good ending.

    I rate VMware nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Oracle Database Administrator at a financial services firm with 51-200 employees
    Real User
    Is user-friendly, easy to install, stable, and scalable
    Pros and Cons
    • "It's much more stable than other products. It is scalable and easy to implement as well."
    • "VMware vSphere does not permit hard partitioning."

    What is our primary use case?

    The primary use case for vSphere is that it can be used to deploy space applications to consolidate environments. You can be in production or in a data center, and you want each application to perform or to run only on a particular server. To create that consolidation and that separation of services, you could deploy vSphere.

    Nowadays, servers are very robust. You can have a server of 18 cores and a server of 75 terabytes or 100 terabytes. That's a huge investment for a company, and you cannot just deploy a single application. So, with vSphere it will permit you to deploy the hypervessel on that server and later on add servers little by little that can meet your needs.

    What is most valuable?

    In terms of the usability, it's user-friendly; VMware vSphere is much simpler as compared to Oracle. Even a French-speaking citizen or foreigner can easily implement it.

    It's much more stable than other products. It is scalable and easy to implement as well.

    What needs improvement?

    It would be good if VMware vSphere could permit hard partitioning. If a company wants to purchase very expensive applications such as Oracle E-Business Suite or Oracle Fusion and they have vSphere technology implemented in their data center, it will cost them a lot because it has a very heavy, strong, or robust server that has strong processing capacity. The license will not cost the license of vSphere, the virtual server created by vSphere. The license will be the license for the whole server, so it creates a lot of challenges.

    If it's possible for virtual hard partitioning to be implemented so that those who are using very sophisticated applications like E-Business Suite and other applications that require licensing on a processor, a virtual processor, could benefit from it, then it would be great. That is, integration with more expensive platforms is needed.

    It would be nice to pay once for an unlimited license. If you decide to quit later on, you could pay the support charges.

    For how long have I used the solution?

    I've been using VMware vSphere for about two years.

    What do I think about the stability of the solution?

    It's much more stable than other products.

    What do I think about the scalability of the solution?

    It's very scalable because you can create a cluster. You can add a cluster and add another server in the nodes or in the cluster which you have created.

    How was the initial setup?

    It's user-friendly, and it's really easy for a beginner to install. Now, there are appliances that you can deploy directly. So, I think it's very easy compared to that of others in the market. I have deployed it in large environments and even a test environment.

    What about the implementation team?

    We implemented it ourselves.

    What's my experience with pricing, setup cost, and licensing?

    I think the licensing cost depends on the number of users.

    What other advice do I have?

    VMware vSphere is user-friendly and easy to implement, so I will recommend it. I would rate it at eight on a scale from one to ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
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    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.