VMware Workspace ONE Room for Improvement

reviewer829068
Server Administrator Coordinator at a educational organization with 501-1,000 employees
The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach. And we have to go manually and push it. Also, Chromebook management needs a lot to be improved. View full review »
reviewer917859
Head Of Information Security at a energy/utilities company with 1,001-5,000 employees
VMware should develop an integrated platform for their security products to give a singular integrated and holistic view of the devices covered by different security products whether Workspace One or Carbon Black. Should also look at having a common end point agent to be deployed as an added advantage to customers who own both the products Workspace One as well as the recently acquired EDR - Carbon Black. Also, VMware should have a special support package for on premise setups so that the same value is realised by customers similar to cloud based deployment. View full review »
Jijo_Joseph
Manager Workplace Product at a tech services company with 201-500 employees
From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations. Other areas of improvement are the synchronization functionality, as well as group management. I believe these areas could do with some polish. But beyond that, I wouldn't say anything else needs to be revamped. View full review »
Learn what your peers think about VMware Workspace ONE. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
454,950 professionals have used our research since 2012.
reviewer1239447
GM COE at a tech services company with 501-1,000 employees
Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add-ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace. View full review »
reviewer1374759
IT Professional at a energy/utilities company with 51-200 employees
The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved. The cost of this product is a little high and should be reduced. There are a lot of interfaces and components, which makes the setup a little bit complex. If you have a lot of shared devices and want to have a mass deployment, then it is time-consuming to do. They have a feature where you can send out a code for enrollment under VMware, to obtain a user ID, but even with that, it has to be done one by one. You have to go inside and dig out the code, one at a time, and record it. It would be helpful if it generated a report so that you could use it to talk with the team. As it is now, it is not difficult but it could have been done better. View full review »
reviewer829068
Server Administrator Coordinator at a educational organization with 501-1,000 employees
Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited. I think it doesn't work properly with Chromebooks because you need a Google license to manage them. For this reason, we didn't end up using AirWatch with Chromebooks. The overall accuracy could also be improved. It's not accurate enough when it comes to sending items to end-users. View full review »
SpeSale0987
User at a tech services company with 1,001-5,000 employees
The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS, and Google are all at the forefront of cloud-based solutions. View full review »
reviewer1388478
Telecoms & Mobile Device Support Analyst at a leisure / travel company with 1,001-5,000 employees
The main negative issue is the cost of licensing. In terms of additional features, it's hard to say because I know there are other options out there, add-ons and other things that are within workspace and available,but I haven't had time to investigate. We're not going to be supported after next year. View full review »
Osmundo Baybayon
Application Support Specialist at a aerospace/defense firm with 501-1,000 employees
The app installer is something that they should really change. It creates a lot of confusion for the user. The app installer will notify you when an update is available, but it doesn't tell you what's going to be installed. So if you tell the user to update, they won't do it because if they look at the app installer, they're going to see that they have the latest version. They also need a different UI for the app installer. View full review »
Andrew Cheng
User at PCCW GLOBAL
The mobile device repository is somewhat difficult to manage with a large user base. I would like to see support for "remote wipe" in the case device of theft. View full review »
Learn what your peers think about VMware Workspace ONE. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
454,950 professionals have used our research since 2012.