We seek the technical support team's help during data migration, VM machine migration, testing new hardware, creating a new VMware Workstation, and migrating our old VMs to new machines.

I've never had to use VMware technical support, but overall, customers are very happy.

I haven't used the technical support yet. 

The support from VMware Workstation is reasonable.

I rate the support of VMware Workstation a three out of five.

I have used the support from VMware Workstation. The quality of the support can depend on who you speak to but they have always solved my problem. Sometimes it takes a few extra days for the solution because they have to find the right individual inside that can handle the support question.

I rate the support from VMware Workstation a five out of five.

We've contact support for other VMware solutions besides Workstation. We needed support due to the complexity of the database. I rate VMware support eight out of 10. 

We haven't had the need to contact VMware's support team directly.

I've always found the online community to be a valuable resource for addressing any concerns or questions.

The technical support team takes time to respond.

The technical support is good, although it could be better.

I would rate them a three out of five.

The technical support is good. The community is also helpful.

Technical support is very good.

I did not directly contact VMware Workstation's support person since I could get all the answers to my questions through VMware's blogs.

It's good. I have used technical support once or twice for my customer. They have helped inform some technical discussions. I would rate them 5 out of 5.

It should be easy to reach out to them. There should be a stable service engineer that will connect to the process and then to the solution.

I have not had direct interaction with the support. However, I have heard it is good.

8 out of 10. Good SR system to communicate through emails and phone support.

The solution's customer service is good.

I think support is an issue for VMware - they only offer support for this product once you purchase more than 10 licenses. This is a show-stopper for smaller organizations like us. We would like to pay for support the same way we do for the Vsphere licenses and have the ability to upgrade the product under support without an additional charge. This is really a big deal for us.

Not much there for technical support.

I rate the technical support an eight out of ten.

I haven't had a reason to contact technical support. We have not had any significant difficulties with the product. 

No VMware support is provided with Workstation.

No VMware technical support is available with VMware Workstation.