It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market. I'm familiar with that market because I do that type of work on the side. That's great, but that's a whole different market and avenue from the enterprise backup market… more »
What's my experience with pricing, setup cost, and licensing?
Their licensing depended on the number of CPUs you had. It was competitive with other products. I think it was around $1000 a CPU a year. We have about 40 CPUs so It was costing us about $40,000 a year — that was our renewal price. I think the initial price may have been more. We didn't buy their… more »
Which solution did I use previously and why did I switch?
We used a lot of different solutions before Unitrends. We had so many different solutions that we were using to meet our needs and Unitrends was able to help us bring that down to just Unitrends and DocAve. Before all of that, we were using a combination of Symantec Backup Exec, Dell AppAssure, Dell… more »
What other advice do I have?
Buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore… more »