VMware Aria Operations Previous Solutions

Bhojraj Rao - PeerSpot reviewer
Executive Senior-VP- Corporate Commercial at Reliance Communications

We previously used Microsoft Hyper-V, but it doesn't provide the stability nor as many valuable features as VMware Aria Operations.

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Robert Prugarewicz - PeerSpot reviewer
Infrastructure Specialist at Unum Życie Towarzystwo Ubezpieczeń i Reasekuracji Spółka Akcyjna

I've used Microsoft solutions and previously worked with Citrix, but I find that VMware surpasses both in nearly every aspect. It stands out as a superior product, particularly in minimizing bandwidth requirements for communication, whether it's a direct or indirect connection. This is especially beneficial for long-distance connections between two countries or similar scenarios.

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MK
Senior System Administrator at a comms service provider with 201-500 employees

My current company was using Veeam ONE. After implementing vROps, the company decided not to use Veeam ONE anymore because vROps was more extensive and comprehensive when it comes to monitoring.

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Buyer's Guide
VMware Aria Operations
March 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Shyamika Thamel - PeerSpot reviewer
Associate Tech Specialists at Pearson

I also work with ControlUp when our customers need a specific metric. We only use ControlUp for that single feature. 

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SK
Senior Specialist at HCL Technologies

Along with the product, I am using Log Insight from VMware. Also, I have used SRM in the past.

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IC
Sr. System Admin at a financial services firm with 10,001+ employees

At my last company, we changed our monitoring system from another tool to vROps because we were not getting actions from it. Therefore, we decided to change it to vROps. Because vROps is a VMware solution, it was easier to integrate and use.

I have used two other monitoring systems. However, I didn't use them for a long time. One was very simple, doing basic monitoring, and the other was a Microsoft tool. They both have many pluses and minuses.

vROps is mainly for virtual infrastructure. The other solutions are for both physical and virtual LAN infrastructure. 

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HM
Manager, IT Infrastructure and Data Center at Asian Paints

We didn't have any tools before vROps, but it provides a single tool for virtualized infrastructure monitoring.

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Gaurav Amar - PeerSpot reviewer
Deputy Vice present at PVR Ltd

In the past we used Paessler PRTG as well as other tools.

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RK
Engineering Manager at Deloitte

We had a lot of homegrown solutions and different products. We have Splunk, we're using Tableau, different reporting services that were based on gathering our own data, power CLI scripts, going out and individually running things against vCenters, pulling them back in, and then dumping them into something centrally that we could view for capacity. But it really was point-in-time, it wasn't real-time, it wasn't something that could even be predictive for us. We would look at it and say, "Well, that looked different last month so let me go look and see why," and then it was a lot more time-consuming to go about that method. It was more of a manual method.

vROps is a tool that gathers that data every five minutes, or whatever the time duration is that you have set for collections. We're more up to the minute, more quick to respond. I think it's a smarter product than homegrown stuff. That's why we moved away from the homegrown stuff.

When looking to select a vendor, they need to be innovative. They really need to not just answer the need but go above and beyond it. And then cost is a big factor as well.

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Gaurav Amar - PeerSpot reviewer
Deputy Vice present at PVR Ltd

We did not previously use another solution. This is the first solution that we have used of its kind.

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it_user509280 - PeerSpot reviewer
Converged Infrastructure Lead at a healthcare company with 1,001-5,000 employees

I did not previously use a different solution. We relied on people, the users. We’d see an outage because a user called, and then say, "Let's go fix it." That's exactly how it was being dealt with.

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JA
Director at a tech services company with 201-500 employees

We used Turbonomic. We do not use it anymore because it isn’t as useful. It didn't have all the features that we needed in an MSP solution.

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Simranjit Singh - PeerSpot reviewer
Solutions Architect at a tech vendor with 1,001-5,000 employees

When I started working with vROps three years ago, the company mostly used vROps. When I joined, I started with the vRealize Suite. And they have different types of monitors. For example, there are different tools for different monitoring purposes. Like, for security, they'll have different tools for log monitoring.

We use vRealize Operations. We use vRealize Automation (vRA). We use VMware Cloud Foundation. That's vCS. And then, we have been using vRealize Network Insight. Then, we have been using Cisco Insight or Cisco FlashStack. These are the few software that I've been working on in the last twelve months. So, different teams will have different tools which are being used.

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MN
Tech Lead VMware Support Engineer at a tech services company with 1,001-5,000 employees

VMware is the first solution that I used for virtualization.

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MP
Senior Tech Engineer at McKinsey & Company

Having too many monitoring tools is a typical IT problem and the advantage with this solution was that this was giving us the ability not only to check the health of the environment and give operations team a heads up dashboard in order to see the health of the environment, but also have the options for resource reclamation which was a major selling point.

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BL
IT Infrastructure Manager at SMC USA

We weren't previously using another solution. Other than just general NetFlow products, nothing really shows the visualization of the network flow like what we're seeing with Network Insight.

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AW
CTO at NHS Connecting for Health

We were using the technology and it was just burning up too much physical resource, so having this gives that reassurance factor that we can size things appropriately. Investing was a very straightforward process.

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DD
Cloud Lead at Molina Healthcare, Inc.

When I started at the organization, we had other, existing competitors, and we also had vROps, but it wasn't fully scaled-out for our organization. But I saw the value just based on my experience.

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LM
Senior Systems Engineer at a energy/utilities company with 10,001+ employees

When I started with my current company, seven years ago, they were using another solution and it was terrible. It didn't give us any of the planning, the change management, any of that stuff that was built into the vROps. To be honest, vROps didn't even exist back then so they pretty much did what they had to do. 

When vROps was offered, it still took us a while to get familiar enough with it to adopt it and, ever since then, we've been happy with what we've been given. 

In terms of actually selecting a vendor, my opinion on what is important has just changed. Our storage vendor is just getting bought out after a period of uncertainty, so I would have to say longevity, first of all; stability. We need to know that they're going to be around tomorrow. Also, somebody that continuously innovates. I did a press release almost 10 years ago for VMware and one of the statements that I made then still holds true. I said, "VMware gives me things that I didn't know I needed, and now I can't live without." I still think that that's the way to judge whether or not they're still giving me what I think they should.

They're constantly giving me things, features that maybe somebody else is asking for. A lot of times, they are things I had never considered before and then I look at them and I say "I have to have that". If I don't look at your product and say, "I have to have that," then I probably won't buy your product because I hate going to ask for money.

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TL
Systems Engineer at Cigna

We previously used Densify.

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it_user509163 - PeerSpot reviewer
Capacity & Performance Senior Specialist at a wellness & fitness company with 10,001+ employees

We decided to invest in this type of solution because of gaps in our current reporting. There are certain constraints we're running into in the environment that we cannot attack easily with any other tool.

We currently use a lot of other tools. We use TeamQuest. We use Cirba. We use CA; both their standard monitoring tool and their application performance monitoring tools. Even with all those, there's certain nuances within virtualization that they can't easily capture. We'd either have to automate scripts for ourselves to pull the data and then use something else to do it, or we can use vROps, which is why we're installing it.

The most important criteria when we select apps and vendors is our experience working with VMware and the ability to take data from multiple sources, which a lot of tools cannot easily do.

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Godsend Okoh - PeerSpot reviewer
Network Engineer at FSDH Merchant Bank Limited

We switched to VMware because it's easier to manage and easier to run and scale with virtual machines.

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SR
Deputy Manager at PacECloud

We were only using vCenter and ESXi initially and then we started using vRealize Operations Manager.

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DG
Consultant at a tech services company with 10,001+ employees

I have knowledge of other products that are similar but I'm biased toward vROps because that is the only one that I have been working on.

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CJ
Systems Architect at a legal firm with 5,001-10,000 employees

We were using Foglight when Dell purchased Foglight; it was with somebody else before. That solution was very cumbersome, very hard. We needed to have a couple of people who were Foglight experts to make it work within our infrastructure and get any valuable use out of it. It became more of a burden.

When VMware came to us and said, "This is what we have," we PoC'ed it, liked it, purchased it, and have been using it ever since. Once it is set up, it is easy for our guys to use it and get value out of it, without having to be some kind of expert.

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it_user509148 - PeerSpot reviewer
Senior Solutions Consultant at a energy/utilities company with 1,001-5,000 employees

When we came in, we went to VMworld in 2015 and we got sold on the idea. We came in and we had no way to do really good reporting on any of our environment; we had 25 years with IBM. It kind of got really hard to get your arms around and figure out what all you had. This gives us an inventory, and when our outsource partner comes back and says, "We don't know what's wrong," we can just go on the console and say, "Well, this is what's wrong." It helped us all be held accountable.

Actually, we wanted the SDDC, and VMware had it, and then we got the whole vRealize Suite. It's pretty good.

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it_user366990 - PeerSpot reviewer
Business Solutions Architect at TTX Company

We previously the SolarWinds virtualization manager. The way in which it's licensed, the way in which it provides dashboarding is very, very complicated to use. The information is not easily consumable; it's just not easy digestible. We found that we had licensed versions of it sitting out for years without actually using it, because it just wasn't helpful for us.

I love the fact the vROps is tightly integrated with the other VMware families; purpose-built for running on vSphere. It's purpose built from the ground up by VMware architects and engineers who understand their other products and how they're bringing it to the family. For example, I'm looking to use vROps today to coalesce with vR Orchestrator, so that we could do some of the software mediation types of things through messaging to the vRO platform.

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Amit Kantia - PeerSpot reviewer
Infrastructure capacity & demand manager at a tech vendor with 10,001+ employees

We are using VMware as it is a known product that helps to manage companies' virtual environments. Consumers are accustomed to using VMware, and it's a very old product as well. That's the main reason we are using it.

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SZ
Sr. System Engineer at a tech services company with 5,001-10,000 employees

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

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it_user599484 - PeerSpot reviewer
Chief Architect For Virtualization at a financial services firm with 1,001-5,000 employees

Unfortunately, we were using vFoglight and that thing was the most complicated solution. You needed to be a rocket scientist to even use it. We were glad to get rid of it after three years, and we've been extremely pleased since we migrated.

The most important criteria, for us, when selecting a vendor are

  • reliability
  • length of time in the industry
  • tech support.
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Bart Brakel - PeerSpot reviewer
Owner at Innovisie

I previously used other solutions and switched to VMware Aria Operations because of its functionality.

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SK
System Engineer at a retailer with 10,001+ employees

We started applying vROps in parallel with the inception of our VMware infra.

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ES
Senior IT Engineer at Octapharma

We received the product as part of a license upgrade and decided to use it at that time.

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CP
Manager, Sever Storage at Trinity Health Of New Engineerland

We didn't have anything in place, we were just vCenter. But with vCenter, you don't get the alarms and alerts in an intuitive fashion and you don't have the organization that you have with vROps. It goes a long way with that one pane of glass.

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CG
Senior Manager at a financial services firm with 1,001-5,000 employees

We did not previously use anything else.

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it_user730131 - PeerSpot reviewer
Member Of The Cloud Team at a logistics company with 10,001+ employees

We had no tool to give us visibility into the virtual environment. We had the traditional tools from the enterprise management suite of tools, the BMC and IBM tools, but really nothing that catered to the virtual environment. This was our opportunity to actually get something to do a deeper dive and get more visibility into the organization.

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it_user509058 - PeerSpot reviewer
Manager, FIS Server Computing at University of Pittsburgh

We looked at it, we liked it. We talked to our TAM and they pretty much talked us into it. That's pretty much how we went with it.

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SJ
Systems Engineer at a university with 10,001+ employees

The main points that we look at are the costs and ease-of-use. Ease-of-use is the main thing for us because if we can't get the data we need it's not going to be helpful to us. 

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it_user601317 - PeerSpot reviewer
Sr. Systems Engineer at Imperial PFS

It's a lot easier to click and drill down, which are two things. It is as important as the capacity planning and business chargeback as well.

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it_user197406 - PeerSpot reviewer
Senior Consultant Managed Services at a tech services company with 10,001+ employees

We did use other solutions and still do. Especially certain hardware equipment needs to be monitored in an other way or is not yet supported in vRealize Operations Manager.
The reasons we chose this product are:

  • Licensing model is the best choice for the way we provide services to our customers.
  • Our virtualization platform is VMWare and we are implementing more components (currently LogInsight) to complete our Software Defined Datacenter.
  • vRealize Operations Manager can easily integrate with all these components.
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Casious Ben - PeerSpot reviewer
Virtualization Engineer at Ooredoo

We previously used Spectrum but switched to VMware because we already had a VMware environment.

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HN
SAP Security Consultant at Tata Consultancy Services

This was the first tool that we tried to deploy for monitoring.

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FB
IT Manager at recipharm

We had some monitoring tools, PRTG and some of the stuff from SolarWinds, but it is integrated with everything from VMware. Everything is virtual so, I think it is the way to go.

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GS
Operations Manager at a government with 1,001-5,000 employees

We went with this solution because it was part of the user license that we have. It is part of the package deal for the Enterprise solution, so it was in existence before I joined the team.

In general, when selecting a vendor, the most important criterion is stability. If you don't have stability you've got big problems.

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WE
Director Of Infrastructure Services at Yavapai College

We really weren't using anything before. We tinkered around with some third-party products. Then I came to one of the VMworld conferences a few years back, and they were talking about - it was called something else before, like vCOPs, vCenter Operations. I sat through a spiel on that and realized it called out 90 percent of the things that I needed to know about and that I was getting calls on.

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KI
Principle System Engineer at a financial services firm with 1,001-5,000 employees

It became apparent we needed to switch when our tickets-to-resolve timeline was significantly higher. We weren't meeting SLAs as we needed to. With the introduction of this solution, we were able to meet the demand, rather than just meet SLAs. Through the trending analysis that we can do, it allowed us to quickly and easily right-size the capacity from a cluster.

In addition, when issues did arise, it helped us to quickly identify what those problems actually were. The main advantage was time. We got a lot of time back that we could then use to innovate and optimize our environment.

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it_user730452 - PeerSpot reviewer
Senior Director of Technology Infrastructure at a retailer with 10,001+ employees

We weren't using anything previously for virtualization. We invested in this solution because we needed to stay ahead of our competition and landscape. It was the obvious choice for consolidating our datacenters and simplifying the infrastructure.

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it_user509070 - PeerSpot reviewer
IT Manager II at a energy/utilities company with 1,001-5,000 employees

We really weren't using anything different. We were just using the vCenter functionality, really knew there was a gap there, and looked at the tools on the market at the time. We went with this tool because it really did give us that ability to dig deep into the VMs and get that technical deep dive. With some of the other tools, it was more of trusting the algorithms to tune the VMs correctly. We really wanted a little more control than that; that's why we went with this tool.

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it_user509241 - PeerSpot reviewer
Director Of Computing Virtualization at a comms service provider with 51-200 employees

I did not previously use a different solution; this is all we've used in our environment. There's another side of the house that's sort of a more traditional IT side of the house that I work with. There's vFoglight from Dell. That's really terrible. vROps is a step up from that.

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it_user509268 - PeerSpot reviewer
Manager, Systems Engineering at Intersections

We were using SolarWinds, which was a pretty good product. vROps got kind of bundled with another VMware solution, so the price was right. You need something to monitor your enterprise. You can't be looking into every cluster and every vCenter that you have; then you have stuff everywhere. Centralized monitoring was really why we switched.

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it_user198309 - PeerSpot reviewer
Project Lead Engineer at IGATE

No, I have learned about this product in one of the forums. I thought to use this product to utilize in my environment as it is the best resource analysis and utilization tool.

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JP
Senior Analyst at a manufacturing company with 10,001+ employees

We didn't really have anything previously. The only things we had before were SCOM and the normal monitoring tool in vCenter. We needed something else that showed us everything in one picture, that showed what's happening to one server or a cluster, or whatever we needed to look at. We needed one good tool.

We went with vROps because of our good relations with VMware and good pricing.

For me, the most important criteria when selecting a vendor are that the solution is

  • easy to use
  • easy to integrate with VirtualCenter.
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it_user343362 - PeerSpot reviewer
Global Command Center Analyst at AstraZeneca

Apart from vROps, we do use SCOM but the main reason for switching to vROps is because of it shows real-time server statistics and it updates after every 5 minutes in vROps automatically.

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AC
IT Consultant at a government with 5,001-10,000 employees

I realized we needed a solution to monitor our VMs. So six or seven years ago we decided to buy a solution to monitor, forecast, and give us unique dashboards with information on issues such as capacity, and to monitor applications, etc.

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AH
System Analyst at a engineering company with 10,001+ employees

Before now, we did not really have a tool for capacity planning. This is the first tool that we have used. It has been great.

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AH
IT Operations Senior Analyst at a retailer with 10,001+ employees

One of our managers presented vRealize and we really liked it. It has better features than other alternatives. 

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SS
System Engineer at a pharma/biotech company with 1,001-5,000 employees

We did not have a previous solution.

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TB
Engineer at Coop

We did not have a previous solution.

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BB
Virtualization Systems Engineer at a international affairs institute with 10,001+ employees

It is part of the vRealize Suite, so we tried it out.

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CS
System Administrator at Western Carolina university

We didn't really have anything. That's why this has been such a great integration into our system.

Among the most important criteria when selecting vendor, building a good relationship is a key step. If they are talkative, they respond, they give us the information we want, that's the best first step. And then, actually delivering on the product. There are a lot of times we get a product they say does something and we test it and find out it really doesn't have that capability, or there are caveats to it that weren't mentioned. So delivering on the products, their features, and building that relationship, are important when selecting a vendor.

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JJ
Senior Virtual Desktop Engineer at Madison Area Technical College

Previously, we weren't doing much monitoring at all. vRealize became our monitoring solution for VDI. The usage metrics were the driving force behind purchasing vROps and setting it up and spending the time to learn it.

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it_user375984 - PeerSpot reviewer
Lead Solutions Architect - Solution Sales at a tech services company with 5,001-10,000 employees

We used a previous solution. We switched because vROps is naturally more integrated to vSphere and other VMware products.

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it_user509067 - PeerSpot reviewer
Data Center/Wintel Lead at a aerospace/defense firm with 10,001+ employees

We were using VMware for a long time so we just kept going. It was easier to have one platform and one vendor.

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it_user509139 - PeerSpot reviewer
Senior Systems Enigneer at a financial services firm with 10,001+ employees

I did not previously use a different solution. This was the only thing. We needed something that could help us troubleshoot quicker, help us focus a lot better. We find that vROps exactly fit the bill.

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it_user509157 - PeerSpot reviewer
Senior IT Systems Engineer with 1,001-5,000 employees

We were previously using Foglight. At some point, we realized that Foglight is too slow; it doesn't give us what we're looking for and we started looking for another solution. The time came to renew VMware licenses, so we just added it. The main reason was to get away from Foglight because it wasn't good.

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ES
Technical Architect ▪ ESG Enterprise Solutions Group at a tech services company with 1,001-5,000 employees

We used quite a few different solutions to get the same feature sets that this one product offers. We switched in order to consolidate into one solution that could support all of the features we needed as well as reduce our overall capitol spend on multiple software brands and service contracts.

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WA
Shared Cloud L2 Ops Engineer at a tech services company with 10,001+ employees

Prior to vROps, we did not use another similar solution. We implemented it in order to have as much visibility as possible for resource management. Previously, we only knew about the CPU consumption. Now, we can use the reports to better check the resources.

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TG
Principal Architect at BTC Networks

I was not using a solution previously. We got a recommendation from VMware to try this product, and we loved it.

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RC
Server & Storage Administrator with 1,001-5,000 employees

We had a product called StrataCloud for years, which was good, but very complicated. It turned off the team. They wouldn't even bother looking at it, so we discontinued it.

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DV
Virtualization Engineer at a healthcare company with 1,001-5,000 employees

In terms of the decision to go with vROps, It was more along the lines of, "Hey, this is out, this is available to you, it's going to improve things for you." It was a no-brainer because you don't want to do things the hard way.

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WA
Senior Application Engineer at a healthcare company with 10,001+ employees

We chose to move from HPE to VMware because the HPE was end-of-life. We were looking for a new product that was easier to use.

Also, it is a matter of the length of time it takes to get done what you want to do within the product. In order to get down to where I'm able to actually code script into HPEOO takes well over 10 minutes, just to get to that point. The library within our Dev environment was just massive and crawled. Whenever it would try to do callbacks, with HPEOO, it would have to go back to the server. Callbacks took forever. It was clear that the solution just did not want to work the way that we needed it to work.

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DB
Blogger at a healthcare company with 5,001-10,000 employees

We didn't really have anything before, we were just relying on vCenter. So we needed something. When we did our PoC bakeoff, we liked vROps the best.

The most important criteria we look for in a vendor are

  • scalability
  • cost
  • performance. 

It's really a total-package thing. Cost, performance, scalability, and does it do what we want it to do? Does it fit into our ecosystem, our portfolio? There are a lot of variables there.

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RB
Specialist Virtualization at a hospitality company with 10,001+ employees

We had a number of small-scale monitoring solutions in our environment, but nothing that really tied together what we do, as a whole for our group, which is storage virtualization and the compute side. This product brings all those pieces into one interface and now we can actually correlate data between them.

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SL
Systems Architect at a financial services firm with 1,001-5,000 employees

There are a few solutions out there that we never made the investment in it. I like to call what we used before "Kentucky Windage": You lick your finger and figure out which way the wind is going. That was our capacity planning and troubleshooting method before that. There was a lot of knowledge and time spent doing it all in the past. This has made it to where, when we suspect something, we can go look right at it and see what's going on.

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it_user730116 - PeerSpot reviewer
IT System Architect with 1,001-5,000 employees

We went with it because it was recommended to me by a colleague who had already deployed it. He showed me what he gets out of it, and I could see the benefit in it for us as well. So the switch came internally to us.

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it_user730425 - PeerSpot reviewer
Principal Engineer 2 at a tech consulting company with 1,001-5,000 employees

No. We need the solution because we have to monitor our environment. So for monitoring the virtual infrastructure, it is the key component.

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it_user509100 - PeerSpot reviewer
Virtualization Infrastructure Engineer at a engineering company with 10,001+ employees

We weren't using anything previously. Of course, we had a few talks with our reps at VMware, and they suggested we use it. We looked into it a little bit and it looked like it'd be a good tool for us.

The most important criteria when selecting a vendor such as VMware is obviously market space and how popular they are. What everybody else's experience with them are.

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it_user509283 - PeerSpot reviewer
Associate Director, vSolutions Group Principal Consultant at a tech services company with 10,001+ employees

I did not previously use a different solution. I saw the demo many years ago and decided this one had some pretty good potential and just followed through with it.
No other vendors were really on my short list at the time.

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it_user509187 - PeerSpot reviewer
Sr. Platform Engineer - Virtualization at a financial services firm with 10,001+ employees

At my previous job, we used VMTurbo. I was looking into vROps on my own. I actually came across it and I saw that it was cool, so I decided to invest in it because of how it was integrated with the virtualized environment.

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Pedro Nova - PeerSpot reviewer
IT Projects at a tech services company with 11-50 employees

I have used other solutions previously and it was impossible to get the dashboard from Dell EMC appliances. We found this solution does it perfectly.

I was previously using other tools combined with Windows, such as RVTools. Now, I only use one solution that has an all-inclusive virtual appliance. vROps is always improving, e.g., the UI, and a benefit to our operations. In general, it is a great product.

I have integrated vROps with vRealize Log Insight and vRealize automation. After integrating vRealize, we tried to split and combine the logs from the login sites for more alerts and information to organize the whole infrastructure and have automation. We used many different types of scripts trying to orchestrate them all together into one solution, replacing, for example, Elasticsearch and some other scripts.

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MK
Deputy Manager, Network Dept at a financial services firm with 201-500 employees

Before vROps, we were using SolarWinds NPM. The primary reason we switched was that we were looking for a solution that would give in-depth monitoring capabilities for VMware infrastructure.

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TT
Virutalization Architect at Calsoft

I have seen a lot of custom home grown solutions in the industry before people started integrating with VMware Operations. 

I have been attending VMware events and part of the VMware club. Being part of VMware, I know about this product. That is where and how I started integrating with the product.

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BP
Infrastructure Engineer with 1,001-5,000 employees

We didn't have a solution at the get-go. Once we implemented this, we actually saw the grand scheme, or a higher level, from top-down, of our whole virtualized environment, that we weren't getting before without really deep-diving into the underlying hypervisor level. That's really what we've been using it for.

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BM
Lead Systems Engineer at a insurance company with 201-500 employees

This is the first solution that we deployed for total enterprise monitoring. We went with vROps because we were heavily invested in the VMware architecture, so it made sense to go that route. 

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it_user730347 - PeerSpot reviewer
Systems Team Manager at Oil states international

I was using vCenter. I thought that vROps would give me benefits and I bought it.

I thought I needed a solution which would allow me and about five other team members to monitor the host, but unfortunately my team members are not monitoring anything so I'm stuck by myself. I know my environment, because I deal with it, so I don't need to monitor socially.

There was another solution that I though was the best because it allowed me to see what I wanted in the storage. But I went with VMware because it was one supplier of everything. I went for simplicity and that's what I paid for.

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it_user730314 - PeerSpot reviewer
Senior Systems Engineer at a media company with 10,001+ employees

I was using Excel. We switched because I had no idea what was going on in my data center. I couldn't get any key metrics to anyone.

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it_user730308 - PeerSpot reviewer
Senior System Engineer at a tech company with 10,001+ employees

I think they've been using vRealize about five or six years now. I'm not sure what they used before we got monitoring tools.

In this case, it was a company-wide decision. Really we're using vROps for host monitoring, for clustering, and for data store vSAN. We had a use case where we have to work with hospitals, so it can't be down.

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it_user730158 - PeerSpot reviewer
Network Systems Engineer at Bcbsla

We purchased vROps because wanted to see more of our environment.

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it_user509088 - PeerSpot reviewer
Sr. Virtualization Engineer at a pharma/biotech company with 10,001+ employees

I think we've previously used Quest Defender and we’ve used SolarWinds.

I haven't seen a compelling reason to switch away from using vROps. We're a relatively large company, so I think it was part of an agreement in which they purchased it. I wasn't involved in the decision or even knew much about it beforehand to pick one versus another.

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it_user509133 - PeerSpot reviewer
Cloud Operations Manager at a tech services company with 501-1,000 employees

We were using a little bit of SolarWinds, which was probably the biggest one that we're using at the time.

You can get a lot more granular with vROps, and it's made for what we need specifically, for VMware.

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it_user509049 - PeerSpot reviewer
MTS at a transportation company with 1,001-5,000 employees

We previously used multiple vendors. There were probably four or five vendors. We evaluated vRanger. We evaluated Veeam’s management piece.

We decided to go with vROps basically because for the other vendors, monitoring and managing the virtual environment was a problem, but it was part of a larger problem, their enterprise solution. On the other hand, to get the small piece for VMware, we should get the bigger piece for everything else that we probably won't use.

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it_user509232 - PeerSpot reviewer
Sr Cloud Architect at a tech services company with 10,001+ employees

Actually, there wasn't much that existed, as far as being able to get quick visibility in the environment or point you to pain points. Otherwise, you have to analyze flat file logs and really go through them. That takes a lot of time, especially from an engineer’s perspective, to analyze and see where problems are. Now, you have vROps and the data's fed in and they can quickly say, Here are the stress points; here are the pain points; here are the health points. That's key. As the virtual environment grows, you quickly see where the trouble points are.

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GV
IT Systems Specialist at ALMA Observatory

We did not have a previous solution. We only used the typical solution in vCenter for checking performance.

I wouldn't say that vROps replaced a lot of other tools but that's because there aren't too many products that are similar to vROps.

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SM
Solutions Architect at Terrific Tech

We did not use another solution prior to this one.

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HG
Senior Systems Architect at a manufacturing company with 10,001+ employees

We had an option of using this solution or not and our group chose to move forward with it. 

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JG
VDI Engineer at a financial services firm with 10,001+ employees

I walked into the situation with this solution in place. I don't know anything else.

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DS
Lead Senior Systems Engineer at a healthcare company with 1,001-5,000 employees

The EMR provider that we went with, it was pretty much a strong recommendation for their default build that we go with vROps. It was really a no-brainer when we looked into the cost that it added to what was already a multi-million dollar project. It was a small investment at that time.

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it_user495177 - PeerSpot reviewer
Senior Virtualization Architect at klx

We used to use SolarWinds and the support was not great.

VMware has been much better.

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it_user730422 - PeerSpot reviewer
Leads Systems Engineer at University of pittsburgh

Just Microsoft Systems Center.

We were missing things, and weren't seeing alerts for different things. We're pretty heavily invested in VMware, so it integrated more easily.

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it_user509112 - PeerSpot reviewer
Sr. Network Analyst at a local government with 1,001-5,000 employees

I inherited it. When I came to the job, it was already there. It was basically there, and they said, "Can you get this thing running?" :)

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it_user509184 - PeerSpot reviewer
Sr. System Administrator at a tech company with 1,001-5,000 employees

It’s the first-use solution I've used for VMware.

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it_user509145 - PeerSpot reviewer
Vmware Administrator/Windows Administrator with 1,001-5,000 employees

We were doing a lot of scripting, and that doesn't scale to the way we wanted it to, so that's why we're going to use vRA.

Our most important criteria when selecting a vendor like VMware is that it will support Unix and Windows at the same time; VMware was more user-friendly with Unix machines; it comes with certain versions and flavors of Unix.

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it_user507633 - PeerSpot reviewer
Senior System Administrator at a insurance company with 1,001-5,000 employees

We previously used Foglight. I think the future of Foglight is kind of up in the air.

We looked at Foglight Enterprise, which I think is basically a complete rewrite from Dell when they acquired Quest. There were some things that were really nice about it and then other things of that product that weren't even as good as the existing Foglight products. That's kind of what led us down the vROps road. It's a VMware product, so obviously integration with VMware products is best. There's literally a management pack available for anything and everything. In a UCS environment, there are management packs for UCS.

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it_user509040 - PeerSpot reviewer
Advisory Consultant at a tech company with 10,001+ employees

We didn't have anything that was monitoring the virtual infrastructure.

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it_user509034 - PeerSpot reviewer
Lead Technical Specialist, Servers Storage and Middleware Group at a financial services firm with 501-1,000 employees

Honestly, we saw it on the VMware website and it caught our interest. We hadn't necessarily been looking for it because we had done a lot of scripting for our monitoring and that kind of work. We downloaded it, tried it out and said, "Hey this thing’s actually pretty useful." That's that.

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it_user509256 - PeerSpot reviewer
Network Administrator/Storage Specialist at a university with 1,001-5,000 employees

We started with nothing and then we bought another product, StrataCloud, because we were aware it was taking way too long and we just didn't know what was going on. You get the ticket call saying things are slow and without a product like that, where do you start? I think initially the investment was in StrataCloud because vROps was just too expensive.

We got into it because it was included in our licensing level with VDI. As soon as we installed VDI, it just quickly showed us a ton of problems we were having we didn't even know about. After seeing it there now this year, what I'd like to do is push back, see if I could get the product we're using out and invest on this one on the other side - on our production server side also.

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CH
Tech Analyst at JLG Industries

We went with this solution because it was already included in our licensing.

When selecting a vendor one of the biggest things is cost.

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CR
Supervisor of Network Engineering at a hospitality company with 501-1,000 employees

We knew we needed to do something different. One of the big complaints from development had always been that they were waiting on us. We talked with our local VMware team about this and started down this road. It took about a year to get it done, but we finally got the buy-in by packaging it with NSX for our security folks - they've got deep pockets. So we were able to get the whole project done.

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CB
Database Systems Admin at a healthcare company with 1,001-5,000 employees

It was something that we tried out and then it became our solution. It evolved on us and became something that we could mold to our environment.

In this case, what made us look at it was its involvement with Epic, having that plugin for it. That's what originally got us going. Epic is an investment, it's huge. So to have something that could bring those components to the forefront, to show you if there are any problem spots, was worthwhile.

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it_user730194 - PeerSpot reviewer
Analyst with 10,001+ employees

We used the previous version of vROps, it was under a different name that I don't remember. They ended support and the tool stopped functioning and we had nothing to monitor.

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it_user730362 - PeerSpot reviewer
Senior VMware Engineer at Credigy

It was a business requirement and the user requirement, so that is why we decided to invest in this solution.

Previously, we were not using any similar solution. However, for the last seven to eight years, we have been using VMware products.

The basic factors that are crucial to us while selecting a vendor are that the product has to be cloud-ready, it can be scaled if we need to scale it and that it has to be secure.

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it_user730377 - PeerSpot reviewer
VP at a consultancy with 1,001-5,000 employees

We have been with the vCloud Suite and the whole product family. As I mentioned, monitoring was the very key factor for us and towards the success of this project. Hence, vROps was the perfect choice with VMware to have vROps as a monitoring tool.

Previously, it was all in-house developed scripts, then SCOM, partially one of the virtual machines; but other than that no other solution, otherwise a stack.

Cooperation from the vendor is what we look for while selecting a vendor. We need to ensure that the vendor understands our agenda, our goals, and then, works hand-in-hand with us, so as to ensure we need our timelines, then we can go to the market and are up and running. We don't need to beat around the bush with VMware and they have done a pretty good job with that.

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it_user730212 - PeerSpot reviewer
VMware Administrator at a tech company with 10,001+ employees

Well, we ran into an issue with the version we were running, and we found that that issue had been resolved in the newest revision. We found out through our EMC partner which is on the project.

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it_user509076 - PeerSpot reviewer
Support Services Manager at a local government with 1,001-5,000 employees

I did not previously use a different solution. The reason I initially wanted to look at it was to gain more insight into alerts, performance, and that type of information. As I’ve mentioned, it's kind of difficult to get that directly out of vSphere sometimes. I wanted to see what vROps would give me and it's very useful.

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it_user509265 - PeerSpot reviewer
Systems Engineer 3 - Virtualization and x86 Platforms at a healthcare company with 1,001-5,000 employees

We were using Foglight a long time ago. I barely touched it, but I remember it being just a giant pain to manage. It's hard to configure. To me, it seemed kind of convoluted.

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it_user509052 - PeerSpot reviewer
Network Server Analyst at a healthcare company with 1,001-5,000 employees

Actually, at that time, nothing else existed. We, at the time, really fought to get that in the house.

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MI
Sr. Consultant at a tech services company with 11-50 employees

We did not have a previous solution.

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SP
System Engineer with 1,001-5,000 employees

We bought some tools from vCenter. We had to go through all the logs yourself, all the metrics ourselves. It tied into our UCS system that we had attached to our UCS, Hitachi system, and vCenter system. We could all the stuff in one pane of glass, which is nice, but it was one of those things that we had to do a lot under the covers to make things work for us.

The criteria that we look for when we evaluate a solution are functionality, price, and feature set. 

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MJ
IT Specialist at Experian

We were using a lab manager before that and that was decommissioned so this was the next solution for what we needed. We needed to have a self-service environment for our developers, customer care, the ability to deploy machines, destroy machines, complete the entire VM life cycle and it does.

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AK
Technical Expert at a retailer with 10,001+ employees

We weren't using anything else previously. It was the case that we were missing a monitoring solution, and this solution was the obvious fit because of the integration with everything that we already had in place.

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RM
Data Center Engineer at a pharma/biotech company with 1,001-5,000 employees

I have a contact at VMware who I spoke to about software issues and he pointed us to this solution. We used RVTools many years ago but we needed something more enterprise. 

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SC
IT Specialist at a aerospace/defense firm with 1,001-5,000 employees

Beforehand, we were using ESXi and we were going in and logging our benchmarks. In terms of switching to vROps, again, right now, it's still a proof of concept, it's not in production. But we're exploring the functionality and we're exploring the capacity and the potential.

Our most important criteria when selecting or working with a vendor include a couple of factors that are critical for us, within our organization: Factors related to cost and performance. But in addition, there are things related to security: NIST 800-53, NIAP Common Criteria at a high level.

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it_user746718 - PeerSpot reviewer
System Admin at a comms service provider with 1,001-5,000 employees

We didn't have very good visibility in our environment at all. The standard C# and web client just wasn't giving us the visibility we needed. vROps did that very well.

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it_user730476 - PeerSpot reviewer
Service Storage Cloud Solutions at a pharma/biotech company with 1,001-5,000 employees

We had our previous tools, which were SCOM monitoring stuff. It was brought to our attention from VMware that they had this solution. At the time, we were a small VMware user. So, it sort of developed from that.

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it_user730455 - PeerSpot reviewer
Network Engineer at a security firm with 51-200 employees

We messed that one up. We decided to ask for logins to vROps, for the last two years, and then finally our accounts team said, "Hey, you know you already have one, right?" Turns out we had them but the licensing hadn't been activated and we didn't realize it. Once we realized that, it was awesome. We already made the investment and it was some previous person's decision who is no longer at our company, so I cannot speak to that.

I knew that I wanted it because we have a full 100% virtualization and we're using SolarWinds. SolarWinds is built to monitor everything possible, and we don't need everything possible. I needed VMware monitoring. vROps was the obvious solution there. Once I realized that we already had the licensing for it, being able to install it and configure it within a few days was incredible.

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it_user730128 - PeerSpot reviewer
Manager it at Tech elecon

No we did not. We went with it because it would give me the insight into the datacenter. It was the ultimate solution. And since we are using the VMware environment, it was a must have.

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it_user730398 - PeerSpot reviewer
Technology Manager at a energy/utilities company with 201-500 employees

When we got here, there weren't any solutions monitoring our systems. We're a new team in the last couple years, and we knew we needed something to monitor what's going on. One of our vendors introduced us to this and it was a great tool. We actually went to a class all about vRealize. We ended up purchasing the solution a few months later, so it was great.

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it_user730287 - PeerSpot reviewer
Senior IT Architect Analysts with 10,001+ employees

Fogbyte.

We needed a solution, or a better solution, versus very non-standardized solutions on that scale.

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it_user509115 - PeerSpot reviewer
Manager - Virtulization & Storage Management at a energy/utilities company with 1,001-5,000 employees

We used to use Foglight for that and we didn't like that. It was difficult to maintain and it was buggy.

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it_user509166 - PeerSpot reviewer
Infrastructure Engineer at State of Michigan

It's been there since I started, so I can't answer.

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it_user509094 - PeerSpot reviewer
Sr. Systems Administrator at a energy/utilities company with 1,001-5,000 employees

Even though we became more virtualized, we were using traditional products such as HP OpenView and so on; we really weren't getting the full picture. We knew we needed something that was more hypervisor aware. It’s made a huge difference.

It really became mandatory as we started virtualizing things such as SQL Server and Oracle, because we really had spent a lot of time troubleshooting them.

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it_user509118 - PeerSpot reviewer
Director of Information Technology at a religious institution with 51-200 employees

I wasn't getting visibility into the operations of the virtual machines. Performance charts are great and whatnot, but I was not able to dive deeper into web server activity, database activity, and so on, without having to buy third-party products.

Because we're such a small shop, trying to minimize the number of vendors is key. Looking out there, sometimes I'm a little hesitant to go outside the box in a sense. That’s one reason why we chose vROps.

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it_user509106 - PeerSpot reviewer
VMware Team Lead - Walt Disney Account at a tech services company with 10,001+ employees

We weren't previously using a different solution.

I don't remember what the trigger was to bring this on board. I was not involved in purchasing or making that decision. I'm on the support side of it.

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it_user509151 - PeerSpot reviewer
Team Leader IT Services VMware with 501-1,000 employees

We previously used Veeam, the management pack, but the way vROps is able to connect with our source system, the network switch, you get the whole view. You don't only get the view on your virtual environments. If we want, you get the whole overview of the whole system. That's why we switched.

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it_user509172 - PeerSpot reviewer
Systems Engineer at UF Health

We previously used SolarWinds Virtualization, and it was not real time. We wanted something that was real time. It was always behind, because it was polling once in a while; it goes and grabs the data. So you'd be looking at all the data and it wasn't real. A problem would no longer, even though I'm looking at it. It's fine, I guess, for long-term monitoring, but when I wanted to deal with issues that were immediate, it wasn't a good fit for us.

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it_user509205 - PeerSpot reviewer
Sr System Admin at City of Miami Beach

The problem was that I wasn't using anything and I was going all over the place in VMware and vSphere to try and figure out issues. I also wanted to see ahead of myself; what was coming down the chain and vROps allows that. It gives me a short-term and a long-term view of my environment.

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it_user509196 - PeerSpot reviewer
Virtualization Engineer at Take-Two Interactive Software, Inc.

I previously used a different solution. Due to the fact that we are a video game software company, we use a lot of open-source software and there were technologies that did not offer the functionality that we needed in order for us to monitor our infrastructure. That's the reason why we looked into vROps. We are a VMware shop, so what better technology than vROps to use for monitoring?

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it_user509178 - PeerSpot reviewer
Global Infrastructure Architect at a tech services company with 5,001-10,000 employees

We did a proof of concept against vROps and a couple of their competitors, and we liked the vROps. It went really well from a licensing model, and the metrics and information are a little bit easier to read. It kind of won out against the other ones. I don’t remember the other solutions we considered, though.

When selecting a vendor like VMware, it really depends on what we're looking for, drives the evaluation matrix, but typically for some of the big ones, we look at how long they've been around, what the user base is like, what the support's like. Obviously, cost is always out there. Usually, those are pretty common across all of our evaluations. Then there are specific criteria for each of the products.

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it_user509286 - PeerSpot reviewer
Practice Group Leader: Data Center, (DC) at a tech services company with 51-200 employees

We were previously using multiple tools, so this product collapsed a lot of tools into a singular platform to view all the information.

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it_user509055 - PeerSpot reviewer
Director of IT Global Voice and Data Networks at a energy/utilities company with 5,001-10,000 employees

In 2014, we had two data centers full of physical environments and we, as a company, made a decision to go virtual first. As we started looking at all of our refresh plans and our long-range plan, we saw we had all of the dollars tied up in refreshing the physicals. We started looking at the virtual environment and we partnered up with VCE. We bought two Vblock 720s and then we put ExtremeIO and VMAX on it for storage.

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NP
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees

We have always used this solution. We wanted something so that we have a total view of our infrastructure and that's why we use this product. We haven't used any other product for that purpose.

The most important criteria when selecting a vendor are

  • its stability in the market
  • how many people are using the product
  • what the support structure is like for the product.

Those are the main criteria.

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DW
Systems Engineer at 14 West

We had actually tried a few of the third-party VM monitoring solutions and we figured that since we already had the licensing and had paid for this product, we would start using it instead. We found that it actually accomplished what we needed out of a monitoring product.

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it_user730302 - PeerSpot reviewer
IT Assistant Director at Maryland transportation authority

We weren't using anything. We had the native Windows monitoring tools, which were in each individual Virtual Machine. We didn't have anything to monitor virtual infrastructure. It made sense since we ran VMware that we would look to use a VMware product.

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it_user509037 - PeerSpot reviewer
Manager, Systems Administration at a financial services firm with 501-1,000 employees

We were just using the native tools that come with VMware; basically, the reports in there. We looked at some other solutions. Honestly, vROps used to be something else, and I found that to be a crappy monitoring tool, but when we started implementing this, when they came out with the modern day version of vROps, it was just great. I think it came in one of our deals, so we implemented it. We said, “Oh hey, this is awesome.”

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VC
Senior System Engineer at a computer software company with 51-200 employees

We didn't use a solution previously to this one. I think it's the best solution on the market in terms of capacity monitoring. I didn't find a similar solution with the same amount of capacities. This solution was the only one that was on the shortlist because the tool is not concurrent to monitoring tools.

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MR
Cloud Specialist

We got this solution because we knew we needed a monitoring solution. We decided on this specific solution because of its direct integration features.

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JM
System Architect at Nejvyšší kontrolní úřad

When we are looking for new solutions, we usually ask the vendors. We ask them directly and they present their products.

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KP
Infrastructure Manager at a non-tech company with 1,001-5,000 employees

We were not using another solution previously. We did not consider anything else before, because nothing else could read our entire VMware stack.

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DH
Technical Analyst at a comms service provider with 1,001-5,000 employees

There are a lot of third-party monitoring and other tools that you can buy, but we decided to go with VMware's product in that it would be kept up-to-date together with vCenter and ESX, then everything should jive together a lot nicer.

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DG
Information Technology Specialist at a government with 10,001+ employees

vROps actually came with the license package that we bought. Once I knew we owned it I just downloaded it and installed it.

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it_user730350 - PeerSpot reviewer
Technical Manager at Atos

We actually installed a vRealize as part of a discussion we were exposed to vROps. That is when we started analyzing, did a PoC and then we replaced our existing management tool with vROps.

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it_user385554 - PeerSpot reviewer
Systems Engineer at a healthcare company with 1,001-5,000 employees

At the time, we did not have anything besides vCenter, so we were looking for a new solution because we really didn't have anything which could tell us what our workloads were doing to our hosts or provide us with anything else we really needed to know.

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it_user730410 - PeerSpot reviewer
IT Manager at Robert bosch

Due to the demand of the business, we invested in this solution.

Mainly, the most important criteria while selecting a vendor is that if the product is fitting the requirements. Of course, the budget comes in to play and the relationship with the vendors that we've had are also important factors while selecting a vendor. We've been using VMware for as far as I've been with the company, so we have a really good relationship them.

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it_user509121 - PeerSpot reviewer
System Administrator III at a healthcare company with 1,001-5,000 employees

We previously did not have a solution for monitoring our VMware infrastructure. We went with vROps because we were a VMware workshop and they provided us with a solution that we thought fit with us.

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it_user925152 - PeerSpot reviewer
Senior Technical Architect at a healthcare company with 5,001-10,000 employees

We use foglight, and I have to admit vrealize is way better, but we really don't spend much time in either product.  We haven't switched we use both to manage different assets

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CW
Service Systems Engineer at a healthcare company with 501-1,000 employees

We had VMTurbo (Turbonomic) at first. Then vRealize Ops came out and we decide to give it a try. Since it was VMware product, it had more insight into the VMs. It was easy to upgrade to it. vROps was something we were able to roll in when we did our upgrades on contracts.

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it_user730143 - PeerSpot reviewer
Systems Admin at a healthcare company with 10,001+ employees

No, we weren't using something for this. We just used what came through our system.

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it_user730443 - PeerSpot reviewer
Senior Technical Engineer at a retailer with 10,001+ employees

We didn't have another product we were really using.

We heard about vROps through word-of-mouth.

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it_user730230 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees

We knew we needed to invest in this solution because we really didn't have a good way to look at our VM performance from a high-level across the entire enterprise.

The support structure has to be halfway decent. The software should work, and I've been with vendors where the software hasn't worked so that's always an important consideration while selecting a vendor. Cost is helpful, i.e., the fact that you don't have to spend an arm and a leg on it is always nice in terms of the budgeting time. Probably, not necessarily in that order, I think that the functionality, support, and cost are the way that we look at it from a business perspective.

Since we're a VMware shop this was pretty much where we hit the nail on the head.

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it_user730170 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees

We have so many people, and the reports that executives wanted from us required more man-hours than what we have. So, we had to find another solution so as to give those reports easily.

Since we own VMware we decided to stay with VMware only.

Whilst looking for a vendor, we look for support.

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it_user730182 - PeerSpot reviewer
Director Of Cloud Product Engineering at a media company with 10,001+ employees

We switched because we needed a streamlined solution. Before, we had people logging in to do a lots of different things, like creating spreadsheets, charts, and graphs.

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it_user730236 - PeerSpot reviewer
Delivery Consultant at One enterprise solutions

Sys IQ and another I can't remember at the moment. We switched when I realized I was spending too much time on troubleshooting.

I'm looking at the features, I'm not looking too much at the name of the company.

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it_user730335 - PeerSpot reviewer
Platform Architect at Hpm networks

No, we didn't have anything. We needed something to tell us how we were using our resources. We needed to make a purchase but we wanted to make sure that we made the purchase in the right way and sized the right way. We looked at some other tools, but vROps just made more sense because it's VMware and that's our infrastructure.

For us, the most important vendor criteria are availability, knowledge, as well as how solid their product is and their reputation. And make sure that they've been around for a while.

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it_user730401 - PeerSpot reviewer
NSX Engineer at Intelligent Decisions

We were using things like Syslog and other products. They really didn't give you the direct information, "This is what the problem is," or "This is having a problem and these are the things that it could be affecting the product." Down the chain, it could be affecting the host, or it could be affecting the VMs. This is what vROps really gives you, the ability to see and to drill into what's going on in with all the components. Syslog and other components like that, they just told you the symptom, "This is happening," but not necessarily what else could the problem.

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it_user730119 - PeerSpot reviewer
Senior Director

We were using all open source products, yet I was having issues monitoring my environment. I was using stuff like ELK (we're still using ELK), but I was trying to do everything with ELK, Cisco Tetration, and other products. It just wasn't doing it, so the sales guy said, "I'll give you a 30-day PoC of vROps. If you don't like it, cancel it. If you like it, then pay for it."

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it_user730146 - PeerSpot reviewer
Manager System Integration

No, we weren't using anything before. We were looking for something.

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it_user509061 - PeerSpot reviewer
Virtualization Engineer at a healthcare company with 51-200 employees

We weren't previously using anything. Just having a central measurement point was light years ahead of trying to go into each one, or setting up different types of software that have monitoring. It was just easier doing it with vROps.

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it_user509028 - PeerSpot reviewer
Information Systems Technology Engineer at a local government with 1,001-5,000 employees

They wanted us to use it to try to track down some overprovisioned and underprovisioned servers. We've had a great relationship with VMware. They had a product so we grabbed it.

When selecting a vendor such as VMware, for me, the most important criteria is dealing with technical support, how good they are. If they're technical support is terrible, I won't be as eager to go with them. I also look at how stable the product is. If I never have to call tech support, then I'll totally buy all their stuff, but then, if I do have to call tech support, I want them to be good.

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it_user509259 - PeerSpot reviewer
Tech Specialist at a healthcare company with 1,001-5,000 employees

I did not previously use a different solution.

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JL
System Administrator

We are public services, so we talk to all the companies that want to work with us. Sometimes we can have more than ten companies that we work with so we just talk to them and we consider different factors like budget and from there come up with the right solution. 

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CT
Network Engineer at a insurance company with 201-500 employees

We had an older version that I didn't even know about. We've had a lot of turnover in our business on the network side in the last year or so. Somebody had installed it before, another network engineer, and we didn't even know it was there. We had a new network engineer come in and say, "Hey this is a great product, why don't we install it?" We came to find out we had it, but it was an older version.

We didn't invest in a new solution, we found it was part of our license already. It was something like, "Hey, we've got it, why aren't we using this kind of thing?"

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NW
Network Engineer at a tech services company with 51-200 employees

We did not have a previous solution. We incorporated vRealize when we deployed our vCenter environment.

Our most important criterion when selecting a vendor is to minimize downtime. As long as it works... It had to be really good for us to be a partner.

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it_user730446 - PeerSpot reviewer
Systems Engineer at a healthcare company with 1,001-5,000 employees

I didn't choose this solution, it was pre-chosen for me. We're not investing in a new solution.

Whilst selecting a vendor, we look at how helpful their service help desks are. I've had experiences where they only do break/fix, so that's of no value to me. So, if we're trying to deploy another solution then I look for factors such as completeness of their solution and timeliness of their updates.

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it_user730437 - PeerSpot reviewer
System Admin at a healthcare company with 1,001-5,000 employees

We just weren't getting enough information just from the basic charts and things like that. I looked into other options and vROps just seemed like the best fit for us.

I like to stick with companies that work very closely with me, or even products that are owned by VMware because then I feel that the synchronization between the main VMware products and those other items works well. I don't have any issues with them.

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it_user730383 - PeerSpot reviewer
Network Server Analyst Senior

No. We just had the foresight to know we needed a solution like this because server sprawl is very concerning to me, personally. I don't want to have a whole bunch of hosts out there that I don't really need, because the bigger you get the harder it is to maintain it.

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it_user509277 - PeerSpot reviewer
Manager of Virtualization at a media company with 1,001-5,000 employees

I've been using vROps since before VMware bought them. I knew of Integron before, when EMC bought them, and then transferred it over to VMware. I have used VMTurbo, but I like vROps much better. vROps has more in-depth analytics and things in it, and the capacity portion of it is much better. There's only one or two things that VMTurbo might do just as well as vROps but, overall, I like to have all of my solutions in one single pane of glass, and that's what vROps provides me.

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it_user509202 - PeerSpot reviewer
Systems Engineer at ESET North America

We did not previously use a different solution. We were heavily invested in VMware technologies, so it only made sense for us to go with something that was in line from that particular vendor, VMware, to properly monitor the environment.

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it_user509250 - PeerSpot reviewer
Systems Engineer at a healthcare company with 501-1,000 employees

We were previously using VKernel for a lot of our over-sizing reporting, too, but the VM tool is a lot better. We worked with a partner and they were showing us how the VMware tool worked. They thought it would work well for us, so we tried it out with the trial and my boss liked it, so that's how we got it.

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it_user195402 - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 51-200 employees

I have used at least five different monitoring products. When I recommend it to my clients, they have a small hesitance at first. After I implement it to their production environment, they changed their thoughts about VCOPS. At the end of the day, I have always received good feedback.

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SB
Lead Technical Architect with 1,001-5,000 employees

We didn't have a solution that gave us in-depth performance stats or capacity planning in the VMware stack. We were a VMware customer, so it made sense to go with a VMware product. Compared to other products the feature set, use cases, and costs of vROps are fine. It's the integration points that led us to go with VMware, there's better, tighter integration using vROps.

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MO
Senior Systems Administrator with 1,001-5,000 employees

We had been using an external monitoring solution called Zenoss. It worked great. We still use it, but we weren't getting good insights into the depths of VMware. vROps, for what it does is absolutely fantastic. It's good because it comes straight from VMware. We're not messing around with some third-party product. They know their stuff, obviously.

When selecting a vendor, what's important for me is stability, that the vendor has been around for a little while, and that they've got good, solid tech support.

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MG
Systems Administrator at a healthcare company with 10,001+ employees

Before, we were just using basic VMware with no vCenter. We bought into the whole vSphere, and it came with the vROps.

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it_user730242 - PeerSpot reviewer
Senior Server Analyst at a energy/utilities company with 501-1,000 employees

We had previously used Operations Manager back before it became vRealize. So we had some experience with it. I would say probably the biggest thing that pushed us towards it was that our monitoring platform is Microsoft SCOM and we weren't real happy with that for the VMware side of things. It monitored the individual VMs and the host OSs just fine, but we weren't able to see anything vSphere-related for our capacity or anything like that. So that's where it really found a home.

The most important thing we look for in a vendor would be multiple compatibility with what other things we have. We have a lot things in place so it needs to be compatible, it needs to fit. Complexity's big, because we do a lot with every team. We don't have a lot of technologists that can work with it. So it's got to be fairly simple to use. And probably just the industry acceptability. Like one of our largest measuring sticks is: are other companies in our segment, in oil and gas, using the product?

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it_user730140 - PeerSpot reviewer
Infrastructure Engineer at a comms service provider with 501-1,000 employees

Just an older version. vROps wasn't heavily relied upon for trending, for capacity. But I think it will definitely be more so in the future, based on its reports, etc.

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it_user730191 - PeerSpot reviewer
System Architect at a tech company with 51-200 employees

We use vROps. Apart from that we were using couple of other tools but I don't want to give their names.

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it_user730407 - PeerSpot reviewer
Design Engineer at Adp

We had a need and it was one of those solutions that we entertained; it just worked out. Initially, we were using general vCenter metrics and monitoring, but this is much more in-depth.

As long as the product is solid, that's really what we look for while selecting our vendor.

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it_user730284 - PeerSpot reviewer
Manager Server and Storage Operations

No, just the older version. We were already licensed for it because we're a VMware customer. We were too reactive, so we needed to install it to get ahead of our issues and problems.

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it_user184947 - PeerSpot reviewer
Sr. System Administrator at a tech company with 51-200 employees

I have used Nagios, and ICINGA, but after monitoring through them I strongly feel they are only meant for monitoring physical server.

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RS
Systems Enginner with 5,001-10,000 employees

This is my first solution of this type.

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AM
Technical Specialist

We had a license already for this product. Therefore, we thought we would use the license rather than buying a new product.

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AA
IT Specialist at a government with 10,001+ employees

We didn't have a previous solution. We needed something to fill that gap.

When selecting a vendor, what's important for us is whether or not they can fill the need. That's top of the list, and behind that would be support.

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it_user730479 - PeerSpot reviewer
Technical Expert 3 at Atos

I do use Uila, which is very good. I would say it's more robust than vROps, because it's a single solution. I still use Uila. I didn't switch. I use both of them. vROps has its place, and Uila has its place.

The SLAs drive it and customer requirements require it, plus you can't keep the same technology and provide the same type of services. You have to be able to show the customer there is some value in what you're offering them.

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it_user730353 - PeerSpot reviewer
Senior Engineer at Cvent

We always had problems in understanding issues related to resources. So our temp, he suggested vROps and that's when we invested in it.

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it_user509073 - PeerSpot reviewer
Senior Systems Administrator at a engineering company with 1,001-5,000 employees

We've used a lot of different products for a lot of different parts of what it does. We mostly used vCenter monitoring and vCenter alerts prior to using vROps.

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it_user509043 - PeerSpot reviewer
Lead Specialist at a media company with 10,001+ employees

We switched from another solution to vROps because we weren't really happy with the first product.

vROps was attractive because it was part of our licensing deal so we figured if we don't have to pay for it, why not use it? Also, it does integrate a lot better with both vSphere and Horizon. We're big Horizon customers, so that was one of the big driving forces.

When I choose a vendor to work with, my criteria are that the product needs to be stable and easy to manage, but still be able to customize it to fit our environment; then, definitely, regular feature updates and bug fixes.

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it_user185955 - PeerSpot reviewer
Senior Consultant with 51-200 employees

Some customers use SCOM as this monitors the OS's on the VMs being monitored by vRealize Operations.

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MM
Senior IT Admin at Fotigo.pl sp. z o.o.

We weren't previously using another solution. We use Zabbix for monitoring our environment. Zabbix gave us some monitoring issues, but vROps gives us something more, something predictable.

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PD
Sysadmin at a tech vendor with 1,001-5,000 employees

We chose this solution because we are using VMware, and the rest of the suite, so it was just a logical decision to go with Operations Manager.

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HM
System Engineer AI Specialist

We knew it was time to switch to a different solution because the engineers were complaining. We knew we could not see everything on the platform. 

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PK
IT Architect at a financial services firm with 5,001-10,000 employees

For many years, we used an outsourced monitoring solution, which was an HPE platform. However, it was basically useless. So, after five years of fighting, they finally gave us the green light to go for something which was built for a virtualization environment.

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JM
Systems Architect at a healthcare company with 10,001+ employees

We didn't have a previous solution. We purchased it when we got an Enterprise Agreement with VMware. We had to buy some more stuff and this is one of the things we bought.

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AK
Principal Technical Consultant at Fujitsu Consulting India

I used GroundWork before switching to vRealize Operations. I had a bad experience with GroundWork's support while doing software integration with its latest version.

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it_user509271 - PeerSpot reviewer
Network Admin at a healthcare company with 501-1,000 employees

No.

But we knew we needed it because we needed to get a better picture of our environment and what was going on, to troubleshoot. We don't have the staff to do it so we try to utilize technology where we can to save on having to hire additional staff.

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it_user730215 - PeerSpot reviewer
Leads System Administrator

No, we didn't really have one beforehand. We just needed performance statistics, to quantify how our VMs are operating, and vROps is a logical solution for that.

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it_user730233 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees

We have not used a different solution before.

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it_user536112 - PeerSpot reviewer
Systems Engineer - VMware at a comms service provider with 1,001-5,000 employees

We used vCOPS, but vROps is the new version of vCOPS. vROPS has more scalability and more features.

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it_user509082 - PeerSpot reviewer
Technical Lead at a insurance company with 1,001-5,000 employees

We didn’t use any previous solutions because we have been using VMware and wanted the benefit of using a single vendor.

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it_user509208 - PeerSpot reviewer
Cloud Solutions Architect at a tech company with 10,001+ employees

I previously used a lot of freeware monitoring tools like Cacti, Nagios, and Ganglia.
We felt that we needed to invest in paying for a solution because it's amazing. The integration with the VMware family is amazing.

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it_user730395 - PeerSpot reviewer
Server Support at a consumer goods company with 10,001+ employees

We weren't previously using anything else. We went with vROps after our TAM and our SE suggested it would be good for our environment.

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it_user730317 - PeerSpot reviewer
Systems Administrator

We needed some way to be able to see performance issues, particularly in the VDI environment. We had played around with using LogicMonitor, and we switched because it was cheaper.

Also important for us when considering a vendor is that it's a "set-and-forget" system. Just something that tells us when there's a problem and doesn't bother us when there's not.

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it_user730413 - PeerSpot reviewer
System Administrator with 1,001-5,000 employees

We weren't using something previously.

We needed the feature set that vRealize Operations had. It was already included in the horizon licensing that we purchased.

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it_user730263 - PeerSpot reviewer
Virtualization Architect at Wdc

We were previously using eg operational intelligence. We got a new system because we needed more integration and wanted more insight into what's going on in our environment.

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it_user509271 - PeerSpot reviewer
Network Admin at a healthcare company with 501-1,000 employees

We decided to invest in this solution because we were so heavily invested in virtualization, and just simply monitoring the virtual machines wasn't enough. We needed a full picture of the environment from the host all the way up through. It gives us a great complete picture.

We did not look at any other vendors at the time. This is the only one we looked at.

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it_user730470 - PeerSpot reviewer
Technical Support Analyst at Tangerine

We were just using vSphere like built-in monitor before vROps.

We got vROps because we didn't have anything to consolidate all the stats, etc.

When we researched a new solution, these were the features most important to us:

  • The interface
  • Ease of upgrades
  • The value that it adds.
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it_user730359 - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees

We weren't using anything previously, but we're always looking at new technology, just to see if it might benefit the customer.

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it_user509175 - PeerSpot reviewer
Virtualization Engineer at a religious institution with 1,001-5,000 employees

I did not previously use a different solution.

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YT
Solution Engineer with 5,001-10,000 employees

I was holding the license, so I decided to give it a try. The solution proved itself.

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it_user730464 - PeerSpot reviewer
Innovations Senior Manager
DN
Infrastructure Engineer at a healthcare company with 1,001-5,000 employees

We used SCOM, Microsoft's Operations Manager, and we still use it in a supplemental way. vROps is a little easier to use, it's easier to get the information.

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it_user730419 - PeerSpot reviewer
Virtualization Engineer at Probity

We've spent far too much time troubleshooting datacenter issues and once we implemented vROps we were able to save a lot of time.

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it_user730458 - PeerSpot reviewer
Senior Systems Administrator

We weren't using a different solution.

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it_user730482 - PeerSpot reviewer
Senior System Analyst

We had a central cloud platform and also the old vCenter cloud.

We moved to vROps because of the technology trend. Everybody was going to private cloud and public cloud. We wanted to have a private cloud and public cloud that we could hook with a public cloud.

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it_user509097 - PeerSpot reviewer
Enterprise Desktop Engineer at Christian Broadcasting Network

We're currently using vCOPS in our VDI environment. I guess we're just showcasing both of them at the same time to figure out weaknesses and issues. vROps is doing better than vCOps, I guess, with the ability to drill down and figure out granular issues.

When selecting a vendor like VMware, my most important criteria is stability, the length of time they've been around, as well who their current customers are.

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MG
Systems Administrator at a healthcare company with 10,001+ employees

Our VMware salesperson recommended it.

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it_user730206 - PeerSpot reviewer
Technical Team Lead at a consultancy with 1,001-5,000 employees

We invested in this solution because them management team asked, "Why are you spending this much money on hardware when you're not using it?"

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it_user746694 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees

We were previously using SolarWinds and we switched to this because it's made by VMware and it works better with VMware than our SolarWinds solution did.

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it_user730368 - PeerSpot reviewer
Consultant

I stumbled into VMware and never got out, to be honest. It's been cool technology for multiple years.

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it_user509136 - PeerSpot reviewer
Sr Virtualization Engineer at a tech company with 501-1,000 employees

We weren’t using anything previously, but we started using it in our cloud environment. That's where we really identified a need for it. It also comes with the vCloud suite of applications. We deployed it because it comes with the vCloud suite.

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Buyer's Guide
VMware Aria Operations
March 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.