Wallarm NG WAF Customer Service and Support

it_user662952

VP, Engineering and Operations at a tech vendor with 501-1,000 employees

Technical support is 9/10. They provide customer-focused support. What’s interesting is that they have a live chat with us, so we get answers in real-time.

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it_user666765

Head of Application Security at a computer software company with 1,001-5,000 employees

Technical support is great; guys respond in minutes.

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Serj Burdin

Head of IT department at a computer software company with 201-500 employees

I would give the support a very high rating. We have a chat with the support representative and the response is very fast (within 10 minutes).

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Buyer's Guide

Web Application Firewall (WAF)

April 2024

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it_user796242

Information Security Engineer at a tech vendor with 51-200 employees

They have good technical support. It is still not perfect, but much better than in the first version of product.

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SeniorIn81b4

Senior Information Security Engineer at a media company with 1,001-5,000 employees

Technical support is 6 or 7 out of 10. Sometimes we have had trouble with communication and understanding.

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Buyer's Guide

Web Application Firewall (WAF)

April 2024

Download Free Report

Find out what your peers are saying about Wallarm, Imperva, Amazon Web Services (AWS) and others in Web Application Firewall (WAF). Updated: April 2024.

DOWNLOAD NOW

767,667 professionals have used our research since 2012.

Wallarm NG WAF Reviews

Wallarm NG WAF Customer Service and Support