WatchGuard Secure Wi‑Fi Room for Improvement

WarrenWilliams - PeerSpot reviewer
Senior Account Manager at Bralin Technology Solutions

One of the things is if you buy it with a certain subscription, you can't easily change the subscription level. For example, if you bought it with the Total Secure package, it's not easy to downgrade it, even if you have a site where one section needs total security and the other needs basic security. You have two separate portals to do that.

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RC
IT & Telecommunications at BAA
  1. If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click.
  2. Improvement of dynamic auto channel selection is needed. The system should have a view of seeing the selections being made.
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RC
IT & Telecommunications at BAA

In terms of improvement, one issue I have is that I can't import a user with one click. There are occasional times where people have a new laptop or a new phone, and they're not able to connect. I would love to just be able to click, boom, and import them all, just yank them all into the system, or take them out of the system if necessary. That would be one great feature. Secondly, I don't want to have two APs on the same channel at the same power level fighting one another. One should drop power or change channel automatically. That's something that could be included in the next update. 

The ideal would be if I would click on T-Mobile, Verizon, AT&T, or TracFone Wireless and they would populate that because it would simply get the IMEI number and the carrier ID number from a phone that's on that network. Then users wouldn't even have to look for the SSID, they'd just be on WiFi and secure. 

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Buyer's Guide
WatchGuard Secure Wi‑Fi
March 2024
Learn what your peers think about WatchGuard Secure Wi‑Fi. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
SA
CEO at a tech services company with 1-10 employees

Except for choosing a different Wi-Fi solution or access point solution, I don't feel it has many benefits over something like Ubiquiti. I mean, simplicity is a double-edged sword there. Where are your firewalls, access points, and secure Wi-Fi? I think they're ugly. I really can't tell one disadvantage. I would say unless this is changed, you have to purchase this through a WatchGuard partner. I don't know if you could even support it yourself. You would want a service provider to support it for you.

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MA
Technical & Pre-Sales Manager at GateLock

The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it.

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Buyer's Guide
WatchGuard Secure Wi‑Fi
March 2024
Learn what your peers think about WatchGuard Secure Wi‑Fi. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.