WatchGuard XTM [EOL] Reviews

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Real User
General Manager- IT & Automation - Serum at a pharma/biotech company with 501-1,000 employees
Apr 09 2019

What is most valuable?

WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking.

How has it helped my organization?

The signature features of WatchGuard XTM are valuable. The product is also recommended for power firewall settings. Fireware is a good feature.

What needs improvement?

In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of… more »

What's my experience with pricing, setup cost, and licensing?

This product is made well in the sense of prospective functionality, which may not arrange properly for report constitution, i.e. helping us to constitute reports. What we are looking for is reports on: * Which bandwidth users were getting… more »

What other advice do I have?

One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking… more »
Akhtarul Islam
Real User
CEO at Aveata Limited
Apr 01 2019

What is most valuable?

* Data loss protection * Spam protection * User email protection

How has it helped my organization?

Previously, the data protection was just open. There was no data security nor data logs of data misuse. After installing the product, we achieved awareness of our data… more »

What needs improvement?

I would like them to improve the product's overall protections. This would be good for all product users. E.g., let the user know of the next type of attack that is… more »

What's my experience with pricing, setup cost, and licensing?

We do annual licensing.

Which solution did I use previously and why did I switch?

Before using WatchGuard, I used Sophos and Kaspersky.

What other advice do I have?

Do a PoC with three products, including WatchGuard, then chose WatchGuard.

Which other solutions did I evaluate?

I also did a PoC with Kaspersky and Bitdefender. We chose WatchGuard because of their great features.
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Dominique Den Hartog
Real User
Senior Support Engineer at Port-IT B.V.
Nov 06 2018

What is most valuable?

With WatchGuard, we see some bugs in the IT system, and can easily fix it within a few days. It is easily resolved and that is a big benefit for us.

What's my experience with pricing, setup cost, and licensing?

In order to setup the solution, it is a good idea to get an expert to help. I suggest improving the setup process.

Which solution did I use previously and why did I switch?

We compared this solution to Juniper, and we find that WatchGuard is a much better product.

What other advice do I have?

When considering a product like WatchGuard, the best criteria is: the anti-virus system solutions and using multiple scanners, that's basically the best way to approach an infection. WatchGuard has these important features.

Which other solutions did I evaluate?

We considered Juniper.
Cari Lahoz
Real User
IT Manager at Concretemastersinc
Jan 16 2019

What is most valuable?

I like the HostWatch because I can see what traffic uses the most bandwidth and I can block that site.

How has it helped my organization?

Since bandwidth is so expensive in my country being able to block sites that use a lot of bandwidth helps.

What needs improvement?

The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic. In addition, easier setup policies should be provided for this solution. The administration of… more »

What's my experience with pricing, setup cost, and licensing?

The licensing and renewal are very expensive.

Which solution did I use previously and why did I switch?

I previously used Check Point, which does have a better ability to monitor specific traffic.

What is WatchGuard XTM [EOL]?

Small businesses need big security, too, and the WatchGuard XTM Series firewall/VPN appliances deliver that strong protection, but without the hefty price tag. Enterprise-grade security includes full HTTPS content inspection, VoIP support, and optional security subscriptions like Application Control and Intrusion Prevention Service.

WatchGuard XTM [EOL] customers

AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense

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