Webex Initial Setup
We need a trained person to install the solution. The deployment takes three to four hours. The maintenance is easy. One person is enough to maintain the product.
View full review »Webex is very easy to set up, and any person can use it, as it has a user-friendly interface.
View full review »NS
Navee Srichaiyanont
IT manager at IRPC PCL
The product's initial setup phase was complex.
The solution is deployed on the cloud. For mobile phones, my company uses the on-premises version of the product.
Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
I rate the product's setup phase a ten on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.
The solution is deployed on the cloud.
The solution's initial setup is straightforward. I'm using it mainly for third-party interactions. To deploy Webex, you need to download an installer, deploy it, and then use it.
View full review »VK
Vaiyapurisankar K
Deputy Manager - IT at Nidec Corporation
The product's initial setup phase was straightforward. During the setup phase, even a mobile app was available.
The solution can be deployed on the cloud.
The solution can be deployed in around five minutes.
I rate the product's initial setup phase a two on a scale of one to ten, where ten points mean it is very difficult to deploy.
The product's initial setup is easy.
The solution can be deployed in a few minutes.
AB
Abhisek B
Senior Manager at RP Sanjiv Goenka Group
As a cloud-based solution, the initial implementation is quite simple and straightforward. It's not complete or difficult at all. There is no physical installation required.
View full review »The installation was straightforward.
Only one person is required to maintain this solution.
View full review »The initial setup is a bit difficult. It is quite technical.
View full review »I rate the initial setup process a seven out of ten. It takes a few days to complete.
View full review »CD
reviewer1247169
Deputy Director: IS/ICT Technical Development at a legal firm with 10,001+ employees
The initial setup and deployment of Webex was easy and straightforward. It was on point, and there were no issues.
View full review »DO
Denny Oommen
Senior Manager-Collaboration (Presales) at syndrometech
The requirements are the same as Zoom. It's all about the same. We take the customer's order and get a provisioning form. They just have to enter whatever URL they want. It's something like abcd.webex.com. They will be the admin, and we will take the email they give us. We will put that in, and once I have provisioned it, he gets a mail saying it is done and we call them to say it's ready.
He gets the email and clicks on that link to set up his password. Once he has set up his password, he can start administering and doing whatever he wants. For example, he can add the rest of the users.
View full review »KF
Kari Flor
Manager, Telecommunications at Gyrus ACMI - Olympus
Straightforward. Rolled out to users without issue.
View full review »We have to connect to the network and download the software using the browser for installation.
View full review »GP
reviewer1738227
MBFA at a comms service provider with 10,001+ employees
From what I've heard and from the training we've had, the solution does seem to be very user-friendly. One does not have to be a very high-end IT person to be able to fix these things.
View full review »YK
Yogesh Kandasami
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees
The initial setup was okay.
View full review »PC
reviewer1712268
Program Administrator at a manufacturing company with 10,001+ employees
Webex was installed by the respective department in my organization's system.
View full review »RM
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
The setup was quite straightforward and convenient. We managed the deployment and setup ourselves.
The initial setup was easy.
View full review »I was not involved in the installation. It was pre-installed in the company.
View full review »RR
reviewer1775001
IT architect at a university with 10,001+ employees
For me, the initial setup was very straightforward. I have been a software developer in the past, so give me software, and I will install it and use it.
CO
Cletus Okolie
Senior Network Associate at AMCON, Inc.
The product's initial setup phase is very straightforward.
The solution is deployed on the cloud.
The solution can be deployed once a user downloads, installs, takes care of the setup of a meeting, and then arranges for a device to attend it.
The solution can be deployed in less than ten minutes.
Compared to Teams, I rate Webex's initial setup process a ten.
View full review »The solution's initial setup process is straightforward.
View full review »RS
reviewer1174665
IT manager at a hospitality company with 1,001-5,000 employees
Installing Webex is simple. It doesn't take more than half an hour or 45 minutes tops, and there is no maintenance after installation.
View full review »ON
reviewer1404888
Presales Manager at a tech services company with 1,001-5,000 employees
The initial setup of Webex is easy.
View full review »DG
reviewer935628
Sr.Manager at a energy/utilities company with 10,001+ employees
The initial setup is similar to Zoom. It is straightforward and easy to install.
The installation takes less than 10 minutes.
View full review »KC
reviewer1030062
Technology Innovation Officer at a real estate/law firm with 10,001+ employees
The installation of Webex is simple. You only need to click an executable file to run it. it is very easy.
View full review »AB
reviewer973497
Manager at a comms service provider with 1,001-5,000 employees
Installation was straightforward. From a call invitation, you receive a link and can install it directly from the web.
View full review »CM
SrNetworkEng4011
Senior Network Engineer at a tech services company with 10,001+ employees
The setup was quite straightforward.
View full review »AB
reviewer951783
System Administrator at a consultancy with 1-10 employees
The initial setup was not overly difficult, but it was time-consuming.
View full review »SS
reviewer1392276
Senior Consultant at a financial services firm with 10,001+ employees
The implmentation of Webex is simple. It does not a lot of time.
View full review »It is easy.
View full review »TY
reviewer1760583
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees
The initial setup is very straightforward. It's not overly complex or difficult.
View full review »TN
Tom Nguyen
Director at a financial services firm with 201-500 employees
Setup is marginally convenient, and that made a difference for the organization.
View full review »MA
Meshal Aljohani
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
This cloud-based solution is very easy to install, with only a single click.
View full review »We have found the initial setup to be very simple, very straightforward. The deployment is quick and only takes about 15 minutes or so. It's an easy process. It's not difficult.
You only need one person to handle deployment or maintenance tasks.
View full review »DB
reviewer1777467
Manager at a tech services company with 1,001-5,000 employees
The initial setup is straightforward. It is not a complex process.
The setup does not take a lot of time and the installation is less.
It doesn't require a lot of maintenance, I believe, that everything is, already accompanying it.
View full review »KV
reviewer1104264
Director of Services at a training & coaching company with 51-200 employees
The initial setup is straightforward. It is not difficult in any way.
We don't require a lot of staff to deploy and maintain this solution.
View full review »JG
reviewer1037607
Account Manager at a tech services company with 11-50 employees
The difficulty involved in the initial setup can vary. The solution is easy to configure for basic use, such as one-on-one meetings or those involving multiple parties. It is more difficult to interconnect all the facilities and functions when one adds equipment and telephone extensions or other mobile apps.
While I do not recall how long the deployment took, the configuration of all of the functions lasted two or three days. However, there is a need to be certified by Cisco, Webex and IP telephony for this solution.
SV
reviewer1135716
CISO & COO at a tech services company with 1-10 employees
I simply downloaded the solution from Cisco's web page.
The implementation is really easy. The difficult part is understanding the free version from the other plan that has a cost. At the first, they didn't have an online purchase of that version, so you have to contact a partner in order to buy the install. It's a bit confusing between both versions, the free and the paid version.
The solution does not require any maintenance.
View full review »The initial setup is simple and I did it myself.
View full review »The initial setup was easy but it was difficult to integrate it within my environment.
View full review »DL
Donald Lesotlho
IT Support Officer at a non-profit with 501-1,000 employees
The installation of Webex was straightforward. It's a web-based solution, so you just have to log in to the Webex site, then you connect. You can do the installation yourself, without the need for a technical team.
View full review »User setup was straightforward.
View full review »DC
reviewer1736505
Head of Security Services at a tech services company with 11-50 employees
The installation is very straightforward. I can do it myself, and it took a couple of minutes. You don't need a technical team.
View full review »AA
reviewer1404384
Solution Architect at a computer software company with 10,001+ employees
The setup of Webex is simple.
View full review »The initial setup was easy and quick.
View full review »EE
Elsedeeck Elrayes
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees
It is straightforward and easy to install. You can also have it on your mobile app. So, you can use it from your phone or laptop. It is quite simple.
View full review »NG
reviewer1222722
Inbound Salesperson at a tech services company with 5,001-10,000 employees
The setup is straightforward in most cases.
View full review »SM
reviewer1246575
Telco specialist pre-Sales Engineer at a computer software company with 10,001+ employees
I did not do the implementation of Webex. However, it took one or two minutes to be installed.
View full review »TD
reviewer1141653
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees
Webex is easy to implement.
View full review »PD
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
The installation is straightforward.
View full review »AN
Ahmed Naji
Pre Sales Engineer at a tech services company with 51-200 employees
There is some confusion for our customers who use Webex for the first time. Webex has two software products that are similar: Webex Teams and Webex Meetings. Webex Teams comes with the default license even if you didn't purchase it. If you have a Webex Meetings license, you get both. When they are installing Webex Teams for the first time, they are unable to join the meeting. When they install and they search on Google for "Webex Meetings installation," the first download option on the Webex website is Webex Teams. To join a meeting as a new user, you have to install Webex Meetings not Webex Teams.
We constantly deal with this confusion. It costs us time especially when we're dealing with a critical client who working from a remote site. So they install the first Webex and it does not work. Then they have to install the other one. So sometimes we have to send the link directly to him. So we only experience this kind of confusion with Webex, not in other vendors I believe.
View full review »AK
Alex Kapetanos
Owner at Apply Solutions
The initial setup was very straightforward. No bugs or glitches. We have between five and 10 users in the company.
The initial setup was a little bit complex. It wasn't exactly straightforward.
View full review »It was straightforward
View full review »HL
reviewer1734894
Cyber Security Consultant at a consultancy with 11-50 employees
The installation is straightforward, but it can be tricky parts when opening a session on your mobile phone or laptop.
View full review »No, it's very easy to implement as long as you have a clear picture of what you want. Also, the tool is very malleable, so you can easily change functionalities.
View full review »- Straightforward
View full review »HA
reviewer981777
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees
The initial setup is a bit more difficult than, for example, Zoom, which is quite straightforward.
There is just one person needed to install and maintain the product.
View full review »AA
reviewer1125813
IT Support Team Leader at a tech services company with 201-500 employees
The installation is simple, and it takes approximately one hour.
View full review »CM
Chidananda M
Chief Executive Officer at a tech services company with 1,001-5,000 employees
The installation is straightforward, and only takes a couple of minutes to install.
View full review »YS
reviewer938022
Lead Presales at a tech services company with 1-10 employees
The installation is quite straightforward. It's not a difficult implementation.
That said, I did not deal with a full implementation and therefore I can't speak to how long the deployment takes.
One engineer is more than enough to handle deployment and maintenance. With cloud-based solutions, they simply have to activate the licenses and download the agent. That's basically it. Cisco has made it easy.
View full review »The initial setup was simple.
View full review »AR
reviewer1286760
Senior Information Security Consultant at a tech vendor with 51-200 employees
The Webex setup is basically automatic. You download it, and the installer does the rest. It takes only a few minutes.
View full review »MW
reviewer1355733
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees
The initial setup was straightforward and there was nothing difficult about it.
View full review »MZ
Mohd Zulkarnain
GROUP IT Executive at ENRA GROUP BERHAD
The initial setup was straightforward. The deployment took us around five minutes. It only took one person to set up.
We have hundreds of users using this solution.
View full review »KL
reviewer1766682
CEO at a comms service provider with 1,001-5,000 employees
Webex is easy to use. Everything is pre-installed on my work computer by an IT guy in this company. He installs it by himself.
View full review »AP
reviewer1698441
Risk info security at a financial services firm with 501-1,000 employees
The installation is not difficult.
View full review »GJ
reviewer1324719
PAM Architect at a tech services company with 11-50 employees
Installing WebEx is straightforward. It's just a couple of clicks on an executable installer. You can log in with an ID or not.
View full review »MS
reviewer1020717
Head of Technology at a real estate/law firm with 11-50 employees
The initial setup is easy.
View full review »The initial setup is really very easy. However, you better not make a mistake in creating the site, because it is not possible to delete it on your own. To delete it, you must open a case with Cisco support.
View full review »Initial setup was a breeze.
View full review »Easy enough.
View full review »Set up is convenient.
DK
reviewer1410516
Pre-Sales Engineer at a tech services company with 201-500 employees
The installation was simple and it only took a few minutes to complete.
View full review »SK
reviewer1311303
Technical Architect at a computer software company with 51-200 employees
it is very easy to install and we didn't have any challenges with it.
View full review »On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.
View full review »Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.