Webex Other Advice

AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it.

I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings.

Overall, I rate the solution a nine out of ten.

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NagendraNekkala - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

Overall, I rate the product a six out of ten.

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Ehsan Emad - PeerSpot reviewer
Head of IT at Synnapex

Inside Webex, there exists a feature known as "At Hub." This feature is accompanied by a new browser that offers an array of impressive features and gadgets. Moreover, it enables you to incorporate these elements into your own website. I highly recommend giving it a try and utilizing the app assistance available to explore the extensive range of excellent products within the Webex hub. You're bound to be pleasantly surprised by what awaits you there.

Many customers are already utilizing Cisco phones, which offers a significant advantage. By using a Cisco phone, they can effortlessly join Webex meetings or video conferences through their designated video test or conference endpoint. However, it's important to note that this capability is also available with other platforms like Zoom and similar services.

I rate Webex a nine out of ten.

View full review »
Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

Webex is deployed on the private cloud and my company uses it to connect with people remotely, whether it's a company employee, a training provider, or a third party such as a customer.

Approximately five hundred people use the tool in my company.

The advice I would give to others looking to start using WebEx is to go for it because it is a versatile tool that connects you with another person easily, remotely. It's also a very user-friendly tool and there's no issue in terms of setting up and accessing WebEx, so overall, I can tell people to go ahead and buy it.

My rating for Webex is eight out of ten.

View full review »
NS
IT manager at IRPC PCL

The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors. The last time I studied Cisco CVI was to know about how to integrate it with Microsoft Teams.

Our company prefers Webex and Microsoft Teams for virtual meetings since both tools offer valuable functionalities. My company uses Microsoft Teams since we have licenses like Office 365 E1 or Microsoft 365 E3. Though my company installs Webex for Cisco Room Bar, our organization uses Microsoft Teams for virtual meetings.

The video and audio quality offered by the product is okay. The staff members in my company are comfortable using Microsoft Teams. Webex is a bit difficult to use for the staff members in my company.

I rate the tool an eight out of ten.

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CO
Senior Network Associate at AMCON, Inc.

In our company's day-to-day business operation, we use Webex to hold our internal meetings and for those who want to join certain meetings remotely. The tool is connected to two offices, the head office and a branch. The teleconference software part of Webex allows external users who need to join a meeting. Sometimes, Zoom or Microsoft Teams can be used as alternatives if there are some stability issues with Webex. One can switch between the options.

Webex has simplified remote work in our company the same way Zoom has helped us. Webex has helped with the meeting part, specifically virtual meetings. It has helped ease business. I also have to ensure that our staff or external execs join Webex sessions without any issues.

Speaking about the most valuable aspect of the product for team collaboration, I find the whiteboards and control or the ability to share, especially when troubleshooting with a remote user, useful. Webex allows its users to easily share screens with other users, so users can look at the screen to see what the other person or user is doing.

I have not tried the integration of Webex with Zoom. If people from Zoom and Webex can join a meeting together there would be a lesser need to set up for a meeting. Anybody with Webex or Microsoft Teams can still join the same meeting that has been set up on Zoom. The ability to join a meeting should not depend on which application one uses.

The video quality of the product is good. There has been a lot of improvement in the tool's video quality.

I think the tool has security features because most of the calls on it are encrypted, so you can be sure that nobody is trying to listen or eavesdrop on the different sessions you have on the product. Depending on how a host o has set up the meeting, others can join and connect easily. When you closely look at the sessions in the tool, I think the tool has improved, and everything seems fine.

I suggest others start using the product since they can see added features in the product over a period of time. I recommended the product to those who plan to use it.

I rate the tool a nine out of ten.

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Rajkumar-Santhanam - PeerSpot reviewer
Support Engineer at Salesforce

Our company prefers to use IBM Video Streaming and Zoom to handle large-scale virtual events or webinars. For large-scale events, I do not use Webex.

For daily team collaboration in my company, we don't use Webex since we have a product named Slack.

I cannot comment on the video quality offered by the product since I am not very aware of it.

The unique integrations offered by the product include the appointment scheduler. The appointment scheduler is a good option because it schedules meetings. The tool also integrates with the CASE command and updates the calendar and Salesforce tool. The integration with the calendar looks fine.

I rate the ability of the product's security and privacy features to meet our organization's requirements as a ten out of ten.

I recommend the product to those who want a product that could help them with their communication and collaboration needs.

I rate the overall tool a nine out of ten.

View full review »
AV
Global Account Manager at a insurance company with 10,001+ employees

I haven't used Webex's file-sharing and messaging features much. Our work involves sensitive information, so we rely on other platforms for file sharing. However, Teams is an exception, where we occasionally share files and information, mainly through the chat function. I rate the overall product a two out of ten. 

View full review »
VK
Deputy Manager - IT at Nidec Corporation

Speaking about the use of Webex in our company's day-to-day business operations, I would say that we primarily use Webex's interface for video, but the audio part is used separately with audio devices. A separate device needs to be used so that our company can connect to the audio part of the solution while the video part can be used in Webex's application. The audio and video are separately connected when using the product so that the audio issues attached to Webex can be eliminated.

Speaking about how the product has simplified remote work in our company, I would say that we use Webex to connect to meetings and for training. The tool is also useful for making announcements, especially if there are any issues faced by our remote workforce since it allows us to access their devices remotely.

The video quality of the product is okay, in my opinion.

The product's security features are good.

Webex is available on the mobile app, so you just can create and attend meetings through the solution's application.

I won't recommend the product to those who plan to use it.

The integration capabilities of the product are good.

I rate the tool a seven out of ten.

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Robinson Maina - PeerSpot reviewer
Network and Security Engineer at a comms service provider with 11-50 employees

The video quality offered by the product is very good for our company's remote meetings.

The product is very flexible, and it can be integrated easily with other platforms. The product integrates very well with LMS software products.

I don't know if any maintenance is required for the product.

I rate the overall tool a ten out of ten.

View full review »
AB
Senior Manager at RP Sanjiv Goenka Group

We're using the latest version of the solution. I cannot speak to the exact version number.

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities overall. 

I would definitely recommend the solution to other users and organizations. 

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Jaison V - PeerSpot reviewer
Assistant Manager at DP World

In terms of recommending this solution, nothing can be done because it is a decision made by the organization.

For me personally, I am satisfied with this solution and would recommend it.

I would rate Webex a seven out of ten.

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ANSHUL NIGAM - PeerSpot reviewer
IPT L3 | Technical Management Professional | Implementation and Operations at BT - British Telecom

We are customers and partners. Overall, I rate the product a ten out of ten.

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Ahmed  Helmy - PeerSpot reviewer
Sr. Director, Business Development & Sales Operations at Connect professional services

I rate Webex an eight out of ten.

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CD
Deputy Director: IS/ICT Technical Development at a legal firm with 10,001+ employees

We used an open-source license for Webex.

We had 2,500 users of Webex. The meetings we had using it had a maximum of 2,500 users.

I'm rating Webex a ten out of ten, functionality-wise.

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Stanislav Priscak - PeerSpot reviewer
IT specialist at Východoslovenský ústav srdcových a cievnych chorôb, a.s.

We are satisfied with the way Webex handles large-scale virtual events. We do not use Webex too often. We use it once a week or once every two weeks. We did not face any problems with Webex's video quality. The solution's security and privacy features met our organization's requirements. Webex is deployed on the cloud in our organization.

I would recommend Webex to other users because it is a reliable solution.

Overall, I rate the solution an eight out of ten.

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AS
Technical Project Manager at a tech vendor with 5,001-10,000 employees

The solution requires maintenance. 

I rate Webex a seven out of ten.

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DO
Senior Manager-Collaboration (Presales) at syndrometech

I rate Webex 10 out of 10. Webex is good. I deployed it at a bank just five ago, and I'm expecting another order for Webex tomorrow. Webex has huge customers because they were already there in the enterprise space. 

Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space. Cisco is the enterprise space. We got an order for 50 licenses for city governments in India yesterday.

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KF
Manager, Telecommunications at Gyrus ACMI - Olympus

Be aware of the different costs associated with voice and data (even if you don't use it you may still be charged).

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Prachitya Dubey - PeerSpot reviewer
National Product Manager at Targus Technologies Pvt Ltd

I have used the tool only for the meetings, not for the webinars and large-scale virtual meetings.

I rate Webex's video quality and connectivity compared to other solutions as four to four and a half out of five.

Webex's security features have impacted our company's communication since it verifies the users before letting them into meetings. The tool is good for enterprise-level companies. It adds a layer of security to the platform used for meetings, but on the other hand, I feel that for short meetings, there is no need for the solution to add a high level of security. It is good to have a proper and secure platform like Webex for meetings. If I rate its security, then I will give it a four point three stars out of five.

I rate the tool a nine out of ten.

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Taha Khaleel - PeerSpot reviewer
Chief Operations Officer at PRO-VISION

I rate Webex an eight out of ten.

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GP
MBFA at a comms service provider with 10,001+ employees

I would rate the solution a nine out of ten. It's definitely something that is future-proofing your needs. I'm not sure how long we'll have this COVID, but this does seem to be a solution that not only handles the present demands, but also something that we would need in the future as well. With so many people working remotely, this definitely makes sense, for most businesses at least.

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NM
Backup administrator at a government with 1,001-5,000 employees

I would rate the Webex user interface and ease of use at around seven out of ten in terms of complexity.

Overall, I would rate Webex as an eight out of ten. It is a great product.

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YK
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees

Overall, we were really happy with it but decided to leverage Teams instead.

I would rate this solution an eight out of ten.

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SP
CEO at a consultancy with 1-10 employees

I would suggest going through some type of tutorial. There's functionality under the hood that isn't always obvious, or necessarily easy to find. I have run into this type of problem before, such as how to flip the switch so that when you start a meeting, you're not automatically muted, and so on. You have to understand your configuration settings so that you don't waste time on silly challenges, particularly when you're in the middle of a meeting.

I would rate Webex a nine out of ten. I think it's comparable to other products on the market. I have a preference for Zoom just because I am more familiar with it and its capabilities. But apart from that, I think it's a decent product.

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PC
Program Administrator at a manufacturing company with 10,001+ employees

I rate Webex a seven out of ten. I think I would recommend Webex to others, but password protection needs to be added. 

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RM
Transformation Program Manager at NTT Data India Enterprise Application Services Pri

This is a good software and a powerful tool, I don't have any complaints.

I would rate this solution a nine out of 10. 

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LL
Business Analyst at a recruiting/HR firm with 10,001+ employees

I would recommend Webex. I'm currently using and I'm happy with it. It has all of the features that our business needs. For example, our manager can call in and they also have their conference number which you can dial in as well and you can dial in using your phone, or you can use your computer video. It's easy to share a screen and turn your video on and off. 

I would rate it a nine out of ten. 

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S Ramachandran - PeerSpot reviewer
System Engineer at a tech vendor with 10,001+ employees

We use the solution rarely. I use Webex only when our partners ask us to join meetings through Webex. I might not be comfortable using Webex because I do not use it frequently. Our organization takes care of our security needs. Overall, I rate the product a four out of ten.

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Clara Chen - PeerSpot reviewer
First Vice President/ Private Banking Manager at Eastwest Bank

I would recommend this solution to others, but I'm not sure what its specific advantage is, but I use it smoothly.

I would rate Webex a six out of ten.

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RR
IT architect at a university with 10,001+ employees

On a scale from one to ten, I would give Webex an eight.

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SR
Founder and President at AAnnex

We have a business relationship with WebEx. We're a solution partner.

I personally am a cloud architect and I work for many international companies.

I would rate the solution eight out of ten.

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Ratshibvumo Matodzi - PeerSpot reviewer
Founder and Chief Executive Officer at Naledzi Technologies

Webex has enhanced the remote team collaboration process regarding time management and cost savings. The whole platform works well in terms of productivity. Its integration with other tools has improved workflow efficiency.

It is an easy-to-use tool with lots of reliability. It should be considered by every potential user looking for a meeting platform.

I rate it a nine out of ten.

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

It is a unique solution. I rate it ten out of ten.

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RS
IT manager at a hospitality company with 1,001-5,000 employees

I rate Webex 10 out of 10. We've recommended it to many of the companies we work with. Two or three out of 10 have gone with Webex. 

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ON
Presales Manager at a tech services company with 1,001-5,000 employees

I rate Webex a seven out of ten.

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

I would recommend this solution to others.

I would rate Webex a nine out of ten.

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DP
Senior Manager at a computer software company with 10,001+ employees

I rate Webex seven out of 10. I would recommend it to others.

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KC
Technology Innovation Officer at a real estate/law firm with 10,001+ employees

I would recommend this solution for small group meetings.

I rate Webex a seven out of ten.

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AB
Manager at a comms service provider with 1,001-5,000 employees

I would rate this solution a nine out of ten. It is a nice tool, but I rarely use it because I only hold meetings over Webex when another company initiates the conference call with this software. 

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CM
Senior Network Engineer at a tech services company with 10,001+ employees

Take into consideration your user needs, what user experience you want to deliver, and of course how this solution will play with your existing unified or non-communications ecosystem.

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AB
System Administrator at a consultancy with 1-10 employees

For those considering using Webex, my advice would be to explore automation options, especially if there is an outside team involved. Automating certain tasks can streamline processes and make using Webex more efficient. Overall, I would rate Webex as an eight out of ten.

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SS
Senior Consultant at a financial services firm with 10,001+ employees

We no longer use Webex because we found Microsoft Teams to be more stable.

I rate Webex a six out of ten.

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AdelAmer - PeerSpot reviewer
Integration developer at Central bank of Egypt

I would rate it a nine out of 10. It is perfect for communicating.

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Tichaona Ndoreka - PeerSpot reviewer
Infrastructure Sup at Capital Development Services

Webex is a good product. I think it's nice when you have other Cisco products onboarded. It gives you the full configurations that you want. If you are using a Cisco telephone system and you using WebEx, it's the same thing. You can jump in from one end to the other. It is useful.

I rate Webex an eight out of ten.

View full review »
TY
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees

I'd rate the solution at a seven out of ten. It offers a good connection and is easy to use, however, sometimes we see there's a connectivity issue.

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TN
Director at a financial services firm with 201-500 employees

I rate Webex seven out of 10. Regardless of whatever email integration you have, one-click calling is the easiest. Getting two things together isn't so hard from a business user's perspective. But when you're doing multiple things, that one extra thing becomes an annoyance you don't want to deal with, and you're hoping that an IT team set it up for you already.

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MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees

My advice is simply that if this product fits the requirements then people should just start using it. It is very easy to use and can't be complicated, even for non-professional users. 

I would rate this solution an eight out of ten.

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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre

It's a good product I'd rate it to others. 

I would rate the solution at an eight out of ten. 

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DB
Manager at a tech services company with 1,001-5,000 employees

I would recommend this solution to others who are thinking about using it because the navigation and setup are simple.

I would rate Webex an eight out of ten.

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KV
Director of Services at a training & coaching company with 51-200 employees

I would recommend getting training and learning how to use it well.

I would rate Webex an eight out of ten.

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JG
Account Manager at a tech services company with 11-50 employees

I feel the solution to be very complete. 

I am a Webex customer. 

While there are 20 to 25 people making use of the solution in our organization, we also use it with another company of ours which has implemented it and this places the number in the company at around 25 to 30 people. 

Each person has a different role and is dispersed in a disparate location in the north and center of Mexico. 

I would consider the move from on-premises to cloud-based implementation to be a positive step. This makes the solution a good instrument in such countries as the United States, the UK and Germany, where there is much integration with the local cell or telephone companies. We are talking about a good investment, as it allows one to integrate his office or home phones with the solution. 

I rate Webex as a nine out of ten. 

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SV
CISO & COO at a tech services company with 1-10 employees

I'm just a customer and an end-user. 

I'd rate the solution at a nine out of ten. I'd recommend it to others. It's a good tool. 

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Fatih Gedikli - PeerSpot reviewer
DBA Team Lead | Principal Apps DBA at Experteam

Overall, I would rate Webex as a six out of ten.

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CV
IT Programmer at Access World

I recommend this product and rate it eight out of 10. 

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Marcelo Andretta - PeerSpot reviewer
Senior Solution Architect at a wholesaler/distributor with 10,001+ employees

I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex.

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DL
IT Support Officer at a non-profit with 501-1,000 employees

Webex is on a cloud deployment model.

We don't have many users of this tool in our company. We have less than 10 users of it, and we don't intend to increase the number of users, because we are using Microsoft Teams more. We only use Webex when we want to integrate with our Cisco telephone solution from the boardroom.

I was able to log a case with a Cisco tech before, and he was responsive, e.g. within 24 hours for my Cisco devices, but not necessarily for Webex.

I'm giving Webex a score of seven out of ten.

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NR
Network Specialist at a computer software company with 1,001-5,000 employees

In my company, we use Webex and Microsoft Teams.

There are between 5,000 to 10,000 users of Webex in the company. I'm one of the end users of this solution. 10 people make up the technical team that handles the deployment and maintenance of Webex in my company.

On a scale of zero to ten, with ten being the highest, and zero being the worst, I'm giving this solution a score of nine, and I'm recommending it to others who want to start using it, because Webex is okay in my experience.

I'd say that in zero to ten, I'm recommend in the eight or nine. I think it's okay in my experience, yes.

I'm rating Webex a nine out of ten.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

There are around 350 people using the solution in our organization. 

I would recommend it to others. 

My advice is that people make use of the cloud-based solution, as oposed to the on-premises one. It is easy and very good.  

I would rate Webex as a nine out of ten.

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it_user358452 - PeerSpot reviewer
Customer and Market Insights Manager at a tech company with 201-500 employees

WebEx’s sharing of an application or the desktop enables me to give a presentation or a demo to remote colleagues, customers and prospects. Other services such as email, audio conferencing and twitter are very useful for communicating in other important ways, WebEx is the corporate gold standard for what it does best, that is easy, reliable sharing of content on my screen to one or several hundred people in real time.

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DC
Head of Security Services at a tech services company with 11-50 employees

I rate WebEx a nine out of ten. It's a pretty good platform and it does what you expect from it. 

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

My advice to anybody who is considering Webex is that it is a great tool for having meetings and collaborating with customers, suppliers, and employees. I think that everybody should use it.

Overall, this is a good solution and I recommend it. It is easy to operate, easy to manage, easy to configure, and it is cost-effective.

I would rate this solution a nine out of ten.

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AA
Solution Architect at a computer software company with 10,001+ employees

I have seen Webex improve over the past year. My most recent meeting using Webex was good. Before Webex was the worst meeting platform I used. Every time I went into a meeting, I hang up there for approximately 10 minutes sometimes till I was inside the meeting. Zoom or Microsoft Teams did not have this issue, I was quickly inside the meeting.

We mostly use Microsoft Teams in my organization. 

I rate Webex a seven out of ten.

View full review »
AS
Consultant - Risk and compliance at a tech services company with 51-200 employees

We schedule calls often with this solution. We schedule a meeting and dial-in to the meeting. When I say dial-in, it's web-based or a data connection, not a traditional voice call. You don't need a phone to use the service.

I would rate this product an eight out of ten. Other products are also doing the same jobs, and run the same tasks. The only difference is stability. Especially when we do screen sharing, compared to other products, Webex performance is much better.

The solution is provided from the cloud, so we're always using the most up-to-date version of the solution. Webex ensures everything is always automatically updated.

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EE
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees

I would recommend this solution to others. I would rate it an eight out of ten.

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NG
Inbound Salesperson at a tech services company with 5,001-10,000 employees

Virtual meeting solutions are not perfect while working remotely. The quality of the service depends on many factors, such as the connection I am using or the servers. Occasionally it's not always clear or perfect. It's not Webex in particular or this solution causing the issue.

I rate Webex an eight out of ten.

I would give most of the virtual meetings solutions, such as Zoom, or Google Meets which I use for my kids. All those platforms are similar, none of them are perfect.

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JT
Business Development Executive at a tech services company with 51-200 employees

I can't say for certain how the solution is deployed, although this is likely on the cloud. I use the cloud-based version. I know there is an app, part of which, I assume, could be cloud-based. I mostly use the solution on my computer, which has a VPN connection. 

Issues I encountered in the past did not involve the product itself, but resulted from my computer and connections being slow. Moreover, as a company, we need to do a much better job training people. There is a need to learn with experience and I am not certain I did this properly. I feel the product has much more potential for use than I make of it. 

I find the solution to be convenient. In the past I found it to be a bit on the clunky side, but now the interfaces are pretty intuitive and they are constantly improving on the solution. 

I rate Webex as a solid eight out of ten. 

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SM
Telco specialist pre-Sales Engineer at a computer software company with 10,001+ employees

I rate Webex an eight out of ten.

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TD
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees

I rate Webex a six out of ten.

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AK
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees

I rate Webex a seven out of ten because it crashes sometimes. I would recommend Webex to others considering implementation, but I would advise that they evaluate different solutions and take what works best for a particular use case. 

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PD
Assistant Engineer at Harel Mallac Technologies Ltd

I would recommend this solution to others.

I rate Webex a seven out of ten.

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AN
Pre Sales Engineer at a tech services company with 51-200 employees

I give Webex a six out of 10, which I think is fair. They offer flexibility with every vendor, but there are issues with support and integration. Then there is the issue of price, which isn't affordable for SMBs.

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AK
Owner at Apply Solutions

I would rate this solution a 10 out of 10. 

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WR
Senior Advisor at a financial services firm with 201-500 employees

I would not recommend this solution to others.

I rate Webex a six out of ten.

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QG
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees

I would rate this solution a five out of ten.

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it_user1322994 - PeerSpot reviewer
CEO at a recruiting/HR firm with 11-50 employees

We're just a WebEx customer. We don't have any affiliations or special relationships with the company.

The pricing is a little bit high for our company. Due to the cost, we've started working more with Microsoft Teams.

Overall, I'd rate the solution seven out of ten. The setup is a bit technical, otherwise, I would rate it higher. Also, there are other competitors coming to the market which may be a bit easier to use.

I would still recommend it to others though. It's a good product. It's very solid and reliable.

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it_user683937 - PeerSpot reviewer
Virtualization and Data Center Business Development Manager at a tech services company with 201-500 employees
HL
Cyber Security Consultant at a consultancy with 11-50 employees

I rate Webex a seven out of ten. Whether I would recommend Webex to others depends on the size and policy of a company. If they decide that they want to have an image or a reputation to show that they are a big corporation, and use a high brand product, they could use Webex. However, if they're just a medium company and very cost-conscious, then there are other options. It really depends on the image of your company, as well as your network condition. 

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it_user735240 - PeerSpot reviewer
Unified Communications Engineer at a comms service provider with 10,001+ employees

If you have the budget, go for WebEx. You won't find anything more stable, scalable, and with a fair support team.

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it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees

- This is the best everyone knows about, but there are plenty other players.

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PatrickCiPaaS - PeerSpot reviewer
Senior Technical Product Marketing Manager at SnapLogic
WebEx allows both host and participants to engage in an online class, conference, training session, or support case with ease. View full review »
HA
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

We are a Cisco partner. We're also customers. 

I would recommend the product to others.

I'd rate it at an eight out of ten.

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AA
IT Support Team Leader at a tech services company with 201-500 employees

I would recommend this solution to others.

I rate Webex an eight out of ten.

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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees

I would recommend this solution to others.

I rate Webex a ten out of ten.

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YS
Lead Presales at a tech services company with 1-10 employees

I'd rate the solution at a nine out of ten.

I'd recommend the solution to other users and organizations.

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PM
Account Executive at a tech services company with 10,001+ employees

I rate Webex four out of 10. I recommend people use Zoom instead.

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it_user396999 - PeerSpot reviewer
Solution Manager - Pre Sales - West Europe at a tech services company with 501-1,000 employees

It is easy to implement. Go for WebEx cloud services.

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AR
Senior Information Security Consultant at a tech vendor with 51-200 employees

I rate Webex 10 out of 10. 

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MW
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees

My advice would be to get the full version, the enterprise version, and make sure that the initial setup is done properly.

Zoom is better, as it is easier and more consistent. 

I would rate this solution a six out of ten.

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MZ
GROUP IT Executive at ENRA GROUP BERHAD

If you're looking for the simplest and cheapest option for video conferencing you should consider Webex compared to other solutions. It is very stable. It is very good.

I would rate it an eight out of ten. Not a perfect ten because I would like to see the collaboration tool.

It is very quick and easy to set up.

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KL
CEO at a comms service provider with 1,001-5,000 employees

I rate Webex eight out of 10. 

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AP
Risk info security at a financial services firm with 501-1,000 employees

I rate Webex a seven out of ten.

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GJ
PAM Architect at a tech services company with 11-50 employees

I rate WebEx 10 out of 10. 

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KR
Implementation Engineer at a tech vendor with 201-500 employees

I would recommend this solution to others.

I rate Webex a seven out of ten.

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MS
Head of Technology at a real estate/law firm with 11-50 employees

Overall, Webex is working fine for us at the time being and I recommend it.

I would rate this solution a nine out of ten.

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DN
Senior Solution Architect at a tech services company with 10,001+ employees

I would rate Webex an eight out of ten. 

I would recommend Webex because I can use it with other devices. We can easily connect the device and create a room and then we can call many devices. 

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reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees

The solution really is very good. In the last year, it has improved a lot, including the recording of the meetings has improved and been perfected.

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VC
Sr. Solution Architect at a computer software company with 5,001-10,000 employees

I rate Webex seven out of 10.

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it_user1011 - PeerSpot reviewer
Manager of Data Center at a insurance company with 51-200 employees
WebEx is relatively cheap and cost effective. With $49 per month, 25 people can conveniently enjoy the services. This price cannot be compared to the cost of bringing 25 people together in a physical location View full review »
it_user531933 - PeerSpot reviewer
Group Learning and Development Programme Manager at a tech services company with 10,001+ employees

With IT support and global company licenses, it is easy to use.

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it_user1206 - PeerSpot reviewer
Marketing at a marketing services firm with 51-200 employees
Webex is THE web meeting/conferencing service and in general will get the job done. Having a sales service that doesn't need to travel to present every single pitch can save money for nearly every sized organization. We truly believe that the first few WebEx meetings usually lead to an in-face meeting to sign up a new client. View full review »
it_user224919 - PeerSpot reviewer
Financial Consultant

If you are not located in the US, do consider Zoom.

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JV
Information Technology Support Team Lead at a outsourcing company with 51-200 employees

I would rate it a six out of ten. It's not that bad but it's not excellent.

They should improve the overall connection stability. So that if we are on the other side of the world, we won't have issues where the video lags or voice is delayed. They are isolated issues for us. It could be that our ISPs are the problem.

I would recommend Webex for a quick meeting so that employees can meet.

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DK
Pre-Sales Engineer at a tech services company with 201-500 employees

This is a very good solution, very easy to use, and the quality of the image and the audio is high.

I rate Webex a nine out of ten.

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SK
Technical Architect at a computer software company with 51-200 employees

As an end-consumer, I think that the product is fine. I am happy with all of the features and happy with the product overall. It is one that I recommend. Any new features coming in at the point are just going to add value.

I would rate this solution a ten out of ten.

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Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.