Webex Primary Use Case

NagendraNekkala - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

We use the solution for daily communication and collaboration in our organization.

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Ehsan Emad - PeerSpot reviewer
Head of IT at Synnapex

I use this solution for chatting, scheduling, and meetings.

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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

We use Webex to connect with other people. We also use it for external training purposes.

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Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
NS
IT manager at IRPC PCL

I use Webex in my company to optimize communication and meetings.

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AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

We use the solution for third-party meetings.

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Robinson Maina - PeerSpot reviewer
Network and Security Engineer at a comms service provider with 11-50 employees

I use the solution in my company for meetings and training. The tool has a lot of good features, including screen sharing features, and it also provides a good user experience.

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AB
Senior Manager at RP Sanjiv Goenka Group

We only use the solution for virtual meetings. 

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Jaison V - PeerSpot reviewer
Assistant Manager at DP World

We use Webex for video calls and meetings. 

When clients arrive, some people use Webex, others use Teams, and still, others use Zoom.

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ANSHUL NIGAM - PeerSpot reviewer
IPT L3 | Technical Management Professional | Implementation and Operations at BT - British Telecom

We use the solution for everything. It is used by engineers. They use the tool for communication within the team and for video calls with the customers. It provides chat, instant calling, and messaging features. Everything is integrated into Webex.

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Ahmed  Helmy - PeerSpot reviewer
Sr. Director, Business Development & Sales Operations at Connect professional services

We use Webex to conduct online meetings with our customers.

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AS
Technical Project Manager at a tech vendor with 5,001-10,000 employees

We use Webex for conferencing.

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DO
Senior Manager-Collaboration (Presales) at syndrometech

We use Webex for virtual meetings. 

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KF
Manager, Telecommunications at Gyrus ACMI - Olympus

Cisco WebEx solution is used for voice and web conferencing across five domestic manufacturing facilities. The service enables our locations to utilize not only voice conferencing but also web which allows sharing of content.

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GP
MBFA at a comms service provider with 10,001+ employees

We use Cisco Webex for meetings. And we have different packages for that. It can also be integrated with Teams.

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YK
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees

We were using Webex to meet with clients and also for internal consumption within the company.

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PC
Program Administrator at a manufacturing company with 10,001+ employees

My primary use case of Webex was virtual meetings. Recordings would go to the cloud, and since it was cloud-based, I used the latest version of Webex.

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RM
Transformation Program Manager at NTT Data India Enterprise Application Services Pri

We used Webex extensively, several times a day, for internal and external meetings as well as web and video conferencing. I'm a transformation program manager and we're a customer of Webex. 

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S Ramachandran - PeerSpot reviewer
System Engineer at a tech vendor with 10,001+ employees

We use the solution for voice calls, desktop sharing, and sharing drawings or texts for presentations.

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Clara Chen - PeerSpot reviewer
First Vice President/ Private Banking Manager at Eastwest Bank

Webex is used for video communication and video calls.

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RR
IT architect at a university with 10,001+ employees

We use Webex for meetings. I get a meeting link, log in, and follow it. If a client update comes through, I follow the updates or postpone it for a day because I'm very busy. But otherwise, I simply follow the updates.

My company is a one-woman company, and I use it when working for a client and on a personal basis. I sometimes use Skype or a video call on WhatsApp, but that's not really a meeting platform. Those are then personal video calls.

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SR
Founder and President at AAnnex

We use the solution to handle our remote meetings. If we need to have international meetings or client meetings, we use this solution. We also use it if we need to share desktops remotely or remotely control a customer's environment. We use it to record calls as well. 

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CO
Senior Network Associate at AMCON, Inc.

In our company, we had to increase the usage of Webex after we found out that when we were using Cisco's teleconference software, external users could not join meetings. When I create a meeting in Webex, my company can hold meetings and use teleconference software.

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Ratshibvumo Matodzi - PeerSpot reviewer
Founder and Chief Executive Officer at Naledzi Technologies

We use the product for attending training webinars, meetings, and team collaboration.

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

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RS
IT manager at a hospitality company with 1,001-5,000 employees

We use Webex to provide remote support and OEM access if we have any problems.

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

We use Webex for virtual meetings.

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DP
Senior Manager at a computer software company with 10,001+ employees

Webex is my main mode of communication for meetings.

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KC
Technology Innovation Officer at a real estate/law firm with 10,001+ employees

I am using Webex for virtual meetings.

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AB
Manager at a comms service provider with 1,001-5,000 employees

My primary use case of Webex is for virtual meetings. 

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SS
Senior Consultant at a financial services firm with 10,001+ employees

I use Webex for virtual meetings.

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AdelAmer - PeerSpot reviewer
Integration developer at Central bank of Egypt

I use it for virtual meetings.

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Tichaona Ndoreka - PeerSpot reviewer
Infrastructure Sup at Capital Development Services

I am using the solution for virtual meetings and for file sharing.

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TY
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees

We primarily use the solution for virtual meetings. My company is using the Cisco WebEx for most of their meetings.

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TN
Director at a financial services firm with 201-500 employees

I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.

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MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees

I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.

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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre

We primarily use the solution for virtual meetings. 

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DB
Manager at a tech services company with 1,001-5,000 employees

We primarily use Webex to connect for meeting purposes.

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KV
Director of Services at a training & coaching company with 51-200 employees

We are a services company, and we use Webex as a platform, depending upon the client that we have.

We use Webex, for training, and for meetings.

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JG
Account Manager at a tech services company with 11-50 employees

We are using the latest version for Mac.

We primarily use the solution for meetings with coworkers. 

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SV
CISO & COO at a tech services company with 1-10 employees

I use this tool to communicate with my team. I have a developer team, so I use this tool to communicate with them. We use both the chat and the video conferencing system on our computers.

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Fatih Gedikli - PeerSpot reviewer
DBA Team Lead | Principal Apps DBA at Experteam

I use Webex for Internet meetings.

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CV
IT Programmer at Access World

We use this solution for virtual meetings including video conferences. I'm an IT programmer. 

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Marcelo Andretta - PeerSpot reviewer
Senior Solution Architect at a wholesaler/distributor with 10,001+ employees

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

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DL
IT Support Officer at a non-profit with 501-1,000 employees

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

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NR
Network Specialist at a computer software company with 1,001-5,000 employees

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

I do not know which version we are using, although I believe it to be the latest one. 

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DC
Head of Security Services at a tech services company with 11-50 employees

We primarily use WebEx as our internal chat platform, as well as ad hoc meetings and client meetings. 

This solution is cloud-based, so we are always using the latest version. 

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

We use Webex for having our virtual meetings and we also provide this as a solution for our customers. On our side, we use it for both internal and external communication.

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AA
Solution Architect at a computer software company with 10,001+ employees

We are using Webex for meetings.

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AS
Consultant - Risk and compliance at a tech services company with 51-200 employees

We primarily use the solution for any virtual meeting. We use it for web meetings that require audio communication, text communication, and video. Video is not essential for us most of the time, however. It's not critical to see staff during, for example, team meetings.

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EE
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees

About 99% of the time, I use it for team meetings, regional calls, and screen sharing. I also use it personally to connect with my family, attend gatherings, and so on.

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NG
Inbound Salesperson at a tech services company with 5,001-10,000 employees

I am using Webex mainly to speak to my manager.

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JT
Business Development Executive at a tech services company with 51-200 employees

I have no idea which version we are using at present. 

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SM
Telco specialist pre-Sales Engineer at a computer software company with 10,001+ employees

Webex is used mainly for virtual meetings.

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TD
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees

I am using Webex for video conferencing.

I'm invited to the meeting by the corporation I'm speaking to, and they set up the meetings, add people, and do the limitations. I do not do this.

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AK
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees

My primary use case of Webex is virtual meetings. We also use it for direct communication and phone replacement. 

I think this solution is cloud-based. 

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PD
Assistant Engineer at Harel Mallac Technologies Ltd

This solution is used for virtual meetings.

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AN
Pre Sales Engineer at a tech services company with 51-200 employees

We use Webex for our critical or government customers, and when we're dealing with complex network infrastructure.

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AK
Owner at Apply Solutions

Our primary use case of this solution is for internal company meetings. We are customers of Webex and I'm the owner.

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WR
Senior Advisor at a financial services firm with 201-500 employees

Our primary use for Webex is for virtual meetings.

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QG
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees

We use Webex for all of our internal meetings.

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it_user1322994 - PeerSpot reviewer
CEO at a recruiting/HR firm with 11-50 employees

We don't use it in any technical way; we mostly just use it for presentations and things of that sort.

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HL
Cyber Security Consultant at a consultancy with 11-50 employees

My primary use case of Webex is virtual conferences. 

Webex is cloud-based. 

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HA
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

Whenever I try to use it, whenever I plan a meeting, I visit the website and set it up. We use it primarily for meetings. 

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AA
IT Support Team Leader at a tech services company with 201-500 employees

Webex is very good for webinars and presentations. I used it for attending Cisco webinars and other security training. It's very good.

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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees

Webex can be used useful for virtual meetings.

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YS
Lead Presales at a tech services company with 1-10 employees

We primarily use the solution purely as a end-user support. We use it specifically for virtual meetings, 

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PM
Account Executive at a tech services company with 10,001+ employees

We use Webex for the same purpose as Zoom, i.e. to do web meetings, but we don't use Webex unless our customers require it.

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AR
Senior Information Security Consultant at a tech vendor with 51-200 employees

I mostly use Webex for meetings with our clients and sometimes for interviews. 

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MW
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees

The primary use case is for video conferencing.

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KL
CEO at a comms service provider with 1,001-5,000 employees

I use Webex for conference calls with buyers and overseas calls. 

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AP
Risk info security at a financial services firm with 501-1,000 employees

We use Webex for end-user support purposes whenever there requires troubleshooting. For example, if we want to connect to America or Europe or a different country for the support we can.

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KR
Implementation Engineer at a tech vendor with 201-500 employees

I used Webex for virtual meetings.

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MS
Head of Technology at a real estate/law firm with 11-50 employees

We use Webex for web-based meetings.

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reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees

I use Webex Meeting daily to make all kinds of virtual meetings with my clients, colleagues, and suppliers. It helps me to carry out surveys on needs or help clients create smart accounts or review problems on their platform, all without moving from the office or my house, even from the cell phone.

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VC
Sr. Solution Architect at a computer software company with 5,001-10,000 employees

We use Webex for virtual meetings.

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JV
Information Technology Support Team Lead at a outsourcing company with 51-200 employees

Our primary use case is for virtual meetings. 

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DK
Pre-Sales Engineer at a tech services company with 201-500 employees

I am using Webex for presentations to our customers.

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SK
Technical Architect at a computer software company with 51-200 employees

We have online meetings using Webex, which include sharing our screens and running different kinds of scenarios.

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it_user793278 - PeerSpot reviewer
Microsoft SQL Server DBA at a tech services company with 11-50 employees

Using it for web conferencing, and for screen and documents sharing between members of geographically distributed teams. 

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Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.