Webex Valuable Features

Customer Success Manager with 51-200 employees
The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected. The latter helps solve problems much faster, rather than guiding the customer. In the latest version, they have greatly improved access to virtual meeting rooms and it is quite intuitive. View full review »
Affan Shaikh
Consultant - Risk and compliance at a tech services company with 51-200 employees
The chat functionality and the audio capabilities are the solution's most valuable features. For us, video isn't important as long as audio is good. The presentation of the solution is very efficient. The solution makes it easy for us as a team to collaborate remotely. All of the basic features are fantastic. I couldn't rank them in terms of "favorite", and they are all pretty standard within any other similar product, like Zoom or Microsoft Teams. Webex offers very good bandwidth managed tools. Even with low or poor bandwidth, the solution works pretty well. View full review »
Founder & CEO at a tech services company with 11-50 employees
What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability. We can host a meeting online from anywhere at any time and from any location. Webex can be used for more than just meetings. You can also have a remote session or an organized event like a webinar. You can perform live technical support if you want. View full review »
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
454,950 professionals have used our research since 2012.
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
I really liked the seamless integration with Microsoft Outlook, so that I could schedule meetings. The Microsoft login was pretty convenient. The recording feature was very convenient and I had the mobile app as well which was an added convenience for me. View full review »
CEO at a recruiting/HR firm with 11-50 employees
The solution is consistent. The performance especially is quite consistent in comparison to other applications. Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent. View full review »
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
The most valuable feature is the remote control. I can share my screen, or control other PCs, which are very good features. I can do all of this from home without having to travel. Webex is easy to use, even for people who are just learning it. They can join meetings or share content with the click of a link. View full review »
Lynne Liu
Business Analyst at a recruiting/HR firm with 10,001+ employees
They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature. View full review »
Founder and President at AAnnex
All the features the solution offers are great. The sharing control menu is very easy to use, especially when you compare it to a technology like Zoom. It also looks and feels very professional. The user interface is great. The layout is quite nice and it's not offensive in any way which lends itself to a certain level of professionalism during calls. It's easy to dial the numbers and the process of connecting a call is very intuitive. View full review »
Technical Architect at a computer software company with 51-200 employees
The most valuable option is screen sharing. Webex offers dial-in numbers for participants to join the conference, which makes it easier when we deal with international participants. This solution is easy to deploy and integrates well. The recording of sessions works well. View full review »
Mike Walker
Director - Big Data, IoT and Analytics at Benchmark Corp
The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings. These features work well. View full review »
Information Technology Support Team Lead at a outsourcing company with 51-200 employees
The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard. View full review »
Mohd Zulkarnain
The most valuable aspect of this solution is that it is the easiest for participants to get connected to. View full review »
Mohammad Shalan
Head of Technology with 11-50 employees
The most valuable feature is the ease of use. You can meet with users and you can control the contributions. The interface is nice. View full review »
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees
The most valuable feature is that you can host presentations with a lot of attendees. View full review »
Alex Kapetanos
Owner at Apply Solutions
The best features of this product are the quality of sound, quality of pics and video. I think it's a very good software. View full review »
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
454,950 professionals have used our research since 2012.