Webex Pricing

NagendraNekkala - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

The cost is pretty high compared to the competitors.

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Ehsan Emad - PeerSpot reviewer
Head of IT at Synnapex

The price of Webex is in the middle range compared to the market.

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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

I don't have information on Webex pricing because I'm just a user, and I wasn't involved in purchasing the product, but from 2015 to 2020, in my previous company, I used the paid version of the tool, but today, in my current company, it's the free version of Webex that's being used.

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Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
NS
IT manager at IRPC PCL

I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.

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AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

I use the solution for free because I don't use the solution's enterprise version.

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VK
Deputy Manager - IT at Nidec Corporation

To host meetings with the product's help, you must pay the annual subscription licensing fees attached to the solution. The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees.

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Robinson Maina - PeerSpot reviewer
Network and Security Engineer at a comms service provider with 11-50 employees

Webex is a cheaply priced tool.

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Jaison V - PeerSpot reviewer
Assistant Manager at DP World

I am not involved with the licensing.

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Ahmed  Helmy - PeerSpot reviewer
Sr. Director, Business Development & Sales Operations at Connect professional services

I rate the platform's pricing a six out of ten.

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DO
Senior Manager-Collaboration (Presales) at syndrometech

Earlier, Webex was relatively expensive. However, now that there is more competition in the market, they have lowered the price and added more features to match Zoom.

Cisco comes up with new updates and features every month. More features, and now they have acquired some companies and put together some features that others don't have. They acquired Slido and integrated some of its features.

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Taha Khaleel - PeerSpot reviewer
Chief Operations Officer at PRO-VISION

We purchase the product's yearly license. It is expensive.

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YK
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees

This is an expensive product compared to Teams and it should be cheaper.

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PC
Program Administrator at a manufacturing company with 10,001+ employees

My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version. 

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Clara Chen - PeerSpot reviewer
First Vice President/ Private Banking Manager at Eastwest Bank

For me, there is no licensing fee.

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CO
Senior Network Associate at AMCON, Inc.

There is a need to buy a subscription-based license to use the product. You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive.

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

The solution is low-cost for a hybrid model.

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RS
IT manager at a hospitality company with 1,001-5,000 employees

Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex. 

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

There are no licensing fees.

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KC
Technology Innovation Officer at a real estate/law firm with 10,001+ employees

There is a subscription needed to use this solution and we pay approximately $5,000 per year.

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CM
Senior Network Engineer at a tech services company with 10,001+ employees

It all depends on what your needs are. Employ this solution for only the US audio conference when you already have Cisco Workspace Licensing, then it makes sense. I don’t know what TCO would be if you need this for the international audio conference and if you don’t have the Cisco IP telephone or if you are using the Cisco user licensing.

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Tichaona Ndoreka - PeerSpot reviewer
Infrastructure Sup at Capital Development Services

There is an annual license required for this solution.

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TY
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees

I can't speak to the cost. I don't handle the billing aspects of the solution.

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TN
Director at a financial services firm with 201-500 employees

The price of Webex was reasonable. 

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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre

We didn't pay for this license. We just use it to connect to specific meetings. It's just a free version that we leverage.

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DB
Manager at a tech services company with 1,001-5,000 employees

I am not aware of the pricing details.

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KV
Director of Services at a training & coaching company with 51-200 employees

Webex is very expensive.

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JG
Account Manager at a tech services company with 11-50 employees

I find the solution to be very expensive. The software, licensing and hardware add up significantly. 

I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. 

The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700. 

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SV
CISO & COO at a tech services company with 1-10 employees

I use the free version of the solution. I don't pay for licensing at this time. 

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DL
IT Support Officer at a non-profit with 501-1,000 employees

I'm on a yearly subscription of Webex.

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NR
Network Specialist at a computer software company with 1,001-5,000 employees

We pay a yearly license for Webex.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

I believe the license to be monthly. 

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan. There is an unlimited plan available as well.

In general, this is not an expensive solution. The price improves with the number of licenses that are purchased.

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AS
Consultant - Risk and compliance at a tech services company with 51-200 employees

The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.

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it_user666093 - PeerSpot reviewer
Network Build Leader at a manufacturing company with 10,001+ employees

Not applicable.

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JT
Business Development Executive at a tech services company with 51-200 employees

My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools. 

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TD
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees

I am using the free version of Webex.

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AN
Pre Sales Engineer at a tech services company with 51-200 employees

Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price. It's not very competitive with a product like Microsoft Teams because that is bundled with Microsoft 365, so the price will be lower. With SMBs, we face an issue when we try to sell Webex as a stand-alone product. It's easier to sell if it is packaged with Cisco infrastructure, IP phones, CallManager, and everything else. So they need to consider the needs of SMBs in their pricing. 

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WR
Senior Advisor at a financial services firm with 201-500 employees

We paid for our Webex license as a bundle.

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it_user683937 - PeerSpot reviewer
Virtualization and Data Center Business Development Manager at a tech services company with 201-500 employees

Be aware what is free and what needs an enterprise license.

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HL
Cyber Security Consultant at a consultancy with 11-50 employees

Webex is expensive, especially compared to Zoom or Google. 

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it_user735240 - PeerSpot reviewer
Unified Communications Engineer at a comms service provider with 10,001+ employees

Cisco is not cheap, and this product is not the exception to the rule, but it is worth all the money paid.

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it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees

- Annual contracts can be rough

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AA
IT Support Team Leader at a tech services company with 201-500 employees

There are licenses for business to use the solution but for end-users, there is not.

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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees

The price of the license for the solution could be less expensive.

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YS
Lead Presales at a tech services company with 1-10 employees

In terms of the licensing part, sometimes we don't understand the product line. It's a major difference between Cisco and Zoom. Zoom is more straightforward in terms of licensing and how costs are laid out.

The solution is subscription-based.

The product is expensive. Recently, during the pandemic, they came up with some promos however, otherwise, in a normal scenario, it is expensive.

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AR
Senior Information Security Consultant at a tech vendor with 51-200 employees

Some companies we do business with have the paid version of Webex, and we use it to connect to them, but we just use the free version.

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KL
CEO at a comms service provider with 1,001-5,000 employees

I believe we pay for an annual subscription to Webex. 

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GJ
PAM Architect at a tech services company with 11-50 employees

I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings.

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KR
Implementation Engineer at a tech vendor with 201-500 employees

There is a license needed to use this solution.

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MS
Head of Technology at a real estate/law firm with 11-50 employees

The pricing of this solution is fine and I am satisfied with it.

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reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees

The cost of installation is free and it is not required to install anything since it is a cloud service.

The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.

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VC
Sr. Solution Architect at a computer software company with 5,001-10,000 employees

We have a yearly license. I think the price of Webex could be cheaper. 

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it_user531933 - PeerSpot reviewer
Group Learning and Development Programme Manager at a tech services company with 10,001+ employees

Not available.

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it_user224919 - PeerSpot reviewer
Financial Consultant

WebEx is cost effective if the company or individual is located in the US.

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Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.