WhatsUp Gold Alternatives and Competitors

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Read reviews of WhatsUp Gold alternatives and competitors

David Dietz
System Engineer at IFM Efector, Inc.
Real User
Jun 1, 2020
Provides extensive out-of-the-box monitoring and gives us the ability to tweak everything to get meaningful alerts, reduce false positives

What is our primary use case?

We have a network that comprises a bunch of Windows Servers, Linux servers, CentOS, and a variety of network devices, such as Cisco routers, Cisco switches, Riverbeds, and some VeloCloud. We use the service to monitor and alert us to any potential issues that we may be having. We also use it to do some pink tests and to monitor the availability of some websites as well. The whole purpose is to give the IT team a heads-up, before the user base is aware of an issue. There are different levels in the system from "warning" up to "critical" that can let us see that a situation might be developing… more »

Pros and Cons

  • "One of the things that I really like about the LogicMonitor solution is that it has a whole bunch of things, data points, that it can monitor. They're called DataSources, and it has an amazing amount of devices it can monitor that are pre-built into the system You can customize them if you need to. You can change the thresholds and a whole bunch of different things with them. You can even create brand new ones if you need to, if the built-in data sources don't satisfy your requirements for the technology that you want to monitor."
  • "The solution also has a variety of dashboards... They actually have a repository of a whole bunch of different ones, which is really nice... what's really cool is that you can grant somebody access to a dashboard without giving them full access to the rest of the system. You can provide a really nice, high-level dashboard to your executive team, so they can see what is, red, green, or yellow, without having to really get into the nitty-gritty of the technology..."
  • "We explored a couple of other products as well. None of the other products had a customer engagement team like LogicMonitor does."
  • "With the email alerts that we get, it would be nice if the subject line were a little bit smaller, and if it showed the system that is out as the first thing. Sometimes you have to open the email to see what that is."

What other advice do I have?

I can't think of anything at the moment that I would like to monitor that I can't. Because of the flexibility of what you can monitor with LogicMonitor, it has everything covered that my company uses. I literally don't have a feature request, something that I would like them to add. I have other products where I've definitely been asking them to add some stuff into the roadmap. But I haven't needed to ask LogicMonitor to add anything to the product. I would give it a 10 out of 10. I've used a bunch of products in my IT career and the overall daily use of this product is fantastic. The…
reviewer1383036
Manager at a financial services firm with 1,001-5,000 employees
Real User
Aug 27, 2020
Feature rich, scalable and user-friendly, but open-source products are free and do the same thing

What is our primary use case?

We are using SCOM for service monitoring integrated with some third-party dashboard. It is our end-to-end service monitoring solution.

Pros and Cons

  • "It is a user-friendly product that requires almost no maintenance."
  • "It would be a much better product if Microsoft provided management packs with the product."

What other advice do I have?

My advice to people who are looking for a solution like SCOM would actually be to advise them to move from licensed software to open-source. You can go to Nagios or most other open-source products and they do the same thing as SCOM. There is no need to pay additional money to get the same services. On a scale from one to ten where one is the worst and ten is the best, I would rate SCOM as a seven-out-of-ten. It is a good product, but so are the free open-source products it competes with.
Willis Morris
Senior Network Engineer at a tech services company with 201-500 employees
Real User
Top 20
Jul 2, 2019
Gives us a heads up on results and issues we are having in a timely manner

What is our primary use case?

Our primary and only use for this product is for network monitoring.

Pros and Cons

  • "It is fairly simple and easy to use as an all-purpose network monitor."
  • "The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."

What other advice do I have?

I would give this solution about an eight out of ten. It's not perfect, but it's still a good product. We definitely enjoyed using it. It's fairly simple and easy to use, and it's pretty straightforward. It gives us a lot of information that we need.
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