WhiteSource Customer Service and Technical Support

reviewer1261788
VP R&D at a software R&D company with 51-200 employees
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over quite a few), and always reach out to help us make the most out of the platform. I have never received a late reply, and the CS has a really good relationship with the team. View full review »
reviewer1250697
User at a tech vendor with 1,001-5,000 employees
Responses are quick; TS works hard to resolve issues quickly. View full review »
reviewer1257792
Co Founder at a consumer goods company with 11-50 employees
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within an hour. Two days later they added it to their system. They provide accurate results and our customer success manager is great. No complaints so far. View full review »
Learn what your peers think about WhiteSource. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,772 professionals have used our research since 2012.
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
I haven't needed to engage with technical support for this solution. View full review »
reviewer1268112
DevOps CI/CD Team Lead at a software R&D company with 10,001+ employees
Our account manager is the best! View full review »
Learn what your peers think about WhiteSource. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,772 professionals have used our research since 2012.