WinAutomation by Softomotive Room for Improvement

reviewer1245768
RPA Developer at a tech consulting company with 11-50 employees
I think the primary thing that needs improvement in this product is the stability. It looks like it is easy-to-use and that is very nice, but it is more important to have a stable product and not just one that is easy-to-use. If I am working to create a simple process, odd errors occur quite often and in the middle of creating the process. The additional features I might like to see in the next release would be adding in some capabilities that other products already have. For example, some RPA process management framework. UiPath has something like that, RE Framework (Robotic Enterprise Framework), which is something in Softomotive we have to develop by ourselves. They have some premade processes in WinAutomation, but in running a process they should have some kind of error handling. For example, if there are tasks that should be run like 100 times and maybe it will freeze up at the 50th cycle, then the process should start again from 50, not from number one. If they can come up with some kind of framework and error handling, that will enhance the stability of the running processes made out of their solution. Right now I cannot resolve these main issues on my own and they should be added to the product. View full review »
Gaurav Satle
Technical Lead & Consultant at a tech services company with 10,001+ employees
The solution's recommendation feature needs improvement. So many times it fails, which tells us that although the hardware configuration and software configuration and the environment stay the same, we should expect the automation tool to recognize images correctly, but it does not. There have been issues in which it has failed, and it remains a concern. At times, it crashes, for some unknown reason. We avoid automating any complex automation processes. We find the solution to be not that user-friendly, and might be using the older version, which really did not have a lot of features, so my review is mostly based on the older version. WinAutomation could work on a simpler process of providing a development of something that proactively tells us what is wrong in the code, because what is happening right now is that we make the scripting code in some other place and some other control, and we identify errors over there. We simply copy it to this control, which is not even providing any color-coding, or any other assistance to the developers. Copying it from elsewhere is necessary to pick up any errors with ease. View full review »
Neil Watson
Information Technology Consultant at Evolve
One of the challenges is dealing with OCR text recognition. They link out to Google, IBM, and Microsoft AI services for text recognition. This area needs to continue to improve because recognizing forms and what's on a form, and then when you try to translate that into information that you can use, is very difficult. I have not been able to make that work. I think that the technology is there, but it would require too much coding and it would be too much of an investment of time to make it work. WinAutomation doesn't have the management abilities for remote management, but we are using Splashtop to access the device that is running the software. In the next release, I would like to see form recognition added. AI form recognition for processing things like invoices and timesheets would be number one. View full review »
Learn what your peers think about WinAutomation by Softomotive. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
446,626 professionals have used our research since 2012.
Geroge Tzifas
Chief Operating Officer at NGMROBOTICS LTD
At this time, I can't say the solution is lacking any features. The solution could use some more advanced AI tools. It's one of the solution's only weaknesses. View full review »
CosminArdeleanu
CEO at Consilio
The solution could offer more specific training. There should be more examples of what the functions can do and more instructions and explanations to the process. View full review »
Devendhar Rao
Technical Team Lead at emids
It would be helpful to have features that are fine-tuned for Microsoft products because most of our clients are using products like SharePoint and OneDrive. The OCR functionality needs to be improved. We are not getting the same accuracy as other tools when reading things like PDFs. View full review »
Learn what your peers think about WinAutomation by Softomotive. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
446,626 professionals have used our research since 2012.