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YD
Market Data and Solace Specialist at a financial services firm with 10,001+ employees
Real User
Top 20
No installation needed

Pros and Cons

  • "There was no installation necessary."
  • "MS Office or Internet Explorer has a big ribbon on top, which occupies needed space."

What is our primary use case?

We use the solution solely on desktops, for running personal applications.

What is most valuable?

I do not use the solution out of any particular preference. It is simply that my company utilizes it and I must follow suit. 

What needs improvement?

Certain aspects of the solution are really complicated and should be simplified. I am referring to features we utilize daily, such as those used for finding things and Internet Explorer. 

MS Office or Internet Explorer has a big ribbon on top. While it may be useful, it occupies a lot of screen space. My laptop contains a very small screen of just 13 inches, which is full HD, meaning that the forms already appear very small. As the ribbon occupies some of this needed space, reducing it would free up that which is on the screen. 

For how long have I used the solution?

We have been using Windows 10 for the last three years.

How are customer service and technical support?

When it comes to technical support, I generally have to reach out to my local IT guys.

Which solution did I use previously and why did I switch?

Before using the solution, we made use of Windows 7.

How was the initial setup?

There was no installation necessary. 

What's my experience with pricing, setup cost, and licensing?

We don't spend anything for the license. I prefer the full license, not the one for cloud. 

What other advice do I have?

The solution is used on my personal laptop. I use Windows 10. I don't run tests on my own. I do everything on my office infrastructure. For the data and middleware I get support in my office. 

The solution is easy to use.  

Everyone in my organization uses Windows 10, although I cannot disclose the exact number of users.

I feel compelled to recommend the solution to others, as there are no available alternatives when it comes to desktops.

For desktop usage, I rate Windows 10 as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AW
Founder at a marketing services firm with 11-50 employees
Real User
Top 5
A robust operating system that's easy to use

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and technical support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses.  Sometimes they just get the things from a book or the…

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and technical support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses. 

Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.

Which solution did I use previously and why did I switch?

We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.

How was the initial setup?

The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.

What about the implementation team?

I installed it by myself.

What's my experience with pricing, setup cost, and licensing?

When we purchase a new machine, it comes with it, and we don't pay separately for the license. 

What other advice do I have?

I would recommend Windows 10 to potential users.

On a scale from one to ten, I would give Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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MB
Project Lead Performance Engineer & Automation at a insurance company with 10,001+ employees
Real User
Top 5
User-friendly, scalable, and reliable

Pros and Cons

  • "The installation process is easy."
  • "They should lower the price point."

What is our primary use case?

We primarily use Windows 10 for all of our technical work. 

What is most valuable?

The product has been very easy to use and is quite user-friendly.

We have found the solution to be very stable.

The level of scalability is quite good. 

The installation process is easy.

What needs improvement?

The solution is expensive. They should lower the price point. 

For how long have I used the solution?

I've been using this particular solution for three or four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is quite stable and very reliable. I haven't dealt with bugs or glitches. It doesn't seem to crash or freeze. We find the performance to be good. 

What do I think about the scalability of the solution?

The product has been very scalable. If a company needs to expand it, it can do so.

We have about 2,000 workers on the solution currently.

Which solution did I use previously and why did I switch?

We did not use a different solution before adopting Windows 10.

How was the initial setup?

The installation is not overly complex or difficult. It's quite straightforward and very easy to deploy.

A company should not have any issues implementing the solution. 

What about the implementation team?

Everything is handled by a central team in our organization.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit costly. We would prefer it if the price wasn't so high.

What other advice do I have?

I use it myself, personally. I don't have a business relationship with Microsoft.

Overall, we've been happy with this product.

I'd rate the solution at a nine out of ten. I would happily recommend the product to other companies or users as I've had a good experience overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AL
Sap Advanced Business Application Programming Developer at a tech services company with 11-50 employees
Real User
Top 5
Reliable, easy to set up and to deploy

Pros and Cons

  • "It's stable for the most part. It's working fine."
  • "The connection with the Apple product could be better."

What is our primary use case?

The primary use case is to have an operational system that I can connect with my SAP logon so that I can do my job.

What is most valuable?

It's stable for the most part. It's working fine.

What needs improvement?

The connection with the Apple product could be better.

The integration could be improved.

The internet page is a bit difficult, the browser is not the best on the market, and it's not the fastest.

For how long have I used the solution?

I have been using Windows 10 since it was released on the market.

We are using the latest version, and it's up-to-date.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Windows 10 is scalable.

We have approximately 30 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, I worked with all other Windows, except for Millennium and Windows 98.

I switched because there was no more support available and no optics.

How was the initial setup?

The initial setup was easy and it took approximately 15 minutes to deploy.

At this time, we require only one person to maintain this solution. As we grow, we may require more.

What about the implementation team?

I completed the installation on my PC myself.

What's my experience with pricing, setup cost, and licensing?

There are yearly costs.

For my home computer it's a lifetime license, only purchased once.

What other advice do I have?

I plan to continue using Windows 10.

For any who is interested in using this solution, my advice would be don't buy an Apple first.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RS
Principal Consultant at a tech services company with 11-50 employees
Real User
Top 20
Stable with an easy initial setup and solid capabilities

Pros and Cons

  • "So far, we have been satisfied with the capabilities of Windows 10."
  • "The cost of Windows 10 is a bit high. They should work to make it lower."

What is our primary use case?

The solution is useful for running our personal applications, or business applications.

What is most valuable?

So far, we have been satisfied with the capabilities of Windows 10.

It's a very stable product.

The initial setup is very simple and quite straightforward. 

What needs improvement?

The cost of Windows 10 is a bit high. They should work to make it lower. 

For how long have I used the solution?

I can't recall exactly how long I have used the solution, however, it has been a few years at this point. 

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs. It's not glitchy. It doesn't crash or freeze. The performance is pretty reliable.

Which solution did I use previously and why did I switch?

We did not use a different solution before implementing Windows 10. 

How was the initial setup?

The initial setup is not difficult or complex. It's very easy, very straightforward. A company shouldn't have any issues with the implementation process. 

I cannot recall the exact amount of time the implementation actually took. 

What about the implementation team?

We did not need an integrator or consultant. The implementation was all delivered centrally by a project team.

What's my experience with pricing, setup cost, and licensing?

We would appreciate the product more if it was less expensive in general.

Which other solutions did I evaluate?

We did not evaluate other options before adopting this product.

What other advice do I have?

As we are on the cloud deployment version, we are always on the latest deployment of Windows 10. 

I'd rate the solution at an eight out of ten. We're happy with its capabilities in general. 

I would recommend the product to other organizations and other users as well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EmanTaky
Senior System Administrator at KnowledgeNet
Real User
Top 5
A flexible and stable solution with good performance, but updates should be faster and easier

Pros and Cons

  • "The performance works very well and the solution is flexible and stable."
  • "The updates are excessively long and take an entire hour during startup, which is ridiculous."

What is our primary use case?

We are using the latest version.

I use the solution as an operating system for my notebook. 

What is most valuable?

The performance works very well and the solution is flexible and stable. 

What needs improvement?

The updates are excessively long and take an entire hour during startup, which is ridiculous. The solution also does not provide the option of installing updates. There should be an option to restart without needing an update. 

I don't like the problem with the updates. The user must restart after downloading an update, but no option is given to do the installation at a later point. This means that the user is faced with the choice of either restarting when he updates or shutting down when he does so. With the former this can take an hour to an hour-and-a-half. This makes no sense. 

In short, the updates could be faster and better performing.

While Microsoft does a good job, this is an issue which must be addressed.

For how long have I used the solution?

I have been using Windows 10 since its release in 2015. 

What do I think about the stability of the solution?

The solution is scalable. 

What do I think about the scalability of the solution?

The solution is stable. 

How are customer service and technical support?

I don't have any issues with the technical support. It's good. 

How was the initial setup?

The installation is very easy. 

It takes no more than a few minutes. 

What about the implementation team?

I handled the implementation on my own. \

What's my experience with pricing, setup cost, and licensing?

We already have a license for Windows 10 in our role as Microsoft partners. 

What other advice do I have?

I would recommend this solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Doan Viet Duc
Technical Manager at Sunivy
Real User
Top 20
Good customization and good from a technical perspective but is difficult for non-technical users

Pros and Cons

  • "The customization of the solution is easy."
  • "It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it."

What is our primary use case?

I primarily use the solution for work purposes.

What is most valuable?

From a technical perspective, it's very good.

The customization of the solution is easy.

What needs improvement?

I'm not sure of any shortcomings with the solution, however, I myself am not very technical.

It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it.

For how long have I used the solution?

I've been using the solution for five years at this point.

What do I think about the stability of the solution?

The stability of the solution is very good. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's good and reliable.

What do I think about the scalability of the solution?

The solution can scale well. If a company needs to scale it, it should be able to do so without a problem.

We have about ten people using the product currently.

How are customer service and technical support?

I've never directly contacted technical support, therefore, I can't speak to their level of knowledge or responsiveness.

How was the initial setup?

It's my understanding that the initial setup is not straightforward. It's a bit difficult.

If I recall correctly, the deployment process took about two weeks.

What other advice do I have?

We're a seller of Microsoft and we also use the product as well. In our country, one of the main products is Microsoft and many businesses use it.

I don't really have enough experience to really make a strong recommendation for the solution.

Overall, I would rate the solution six out of ten. We don't use it so much.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
KH
Data Solution Architect at a comms service provider with 1,001-5,000 employees
Real User
Top 5Leaderboard
Stable, easy to install, and simple to use

What is our primary use case?

We use Windows 10 for personal applications and for selections of networking for our clients.

What is most valuable?

It's very simple to use.

What needs improvement?

I would like to see the price reduced.

For how long have I used the solution?

I have been using Windows 10 for approximately three years.

What do I think about the stability of the solution?

Windows 10 is a very stable product. We don't have any issues with the stability of this solution, now with the new patches that have been added.

What do I think about the scalability of the solution?

As Windows 10 is an operating system, there is no need to scale it. We use Windows 10 for both technologies, personal and for clients. We have approximately 2,000 users in our organization…

What is our primary use case?

We use Windows 10 for personal applications and for selections of networking for our clients.

What is most valuable?

It's very simple to use.

What needs improvement?

I would like to see the price reduced.

For how long have I used the solution?

I have been using Windows 10 for approximately three years.

What do I think about the stability of the solution?

Windows 10 is a very stable product. We don't have any issues with the stability of this solution, now with the new patches that have been added.

What do I think about the scalability of the solution?

As Windows 10 is an operating system, there is no need to scale it.

We use Windows 10 for both technologies, personal and for clients.

We have approximately 2,000 users in our organization who are using this solution.

How are customer service and technical support?

We have not contacted technical support for Windows 10. We have not had the need to contact Windows technical support. We have not had any issues.

Which solution did I use previously and why did I switch?

We have always been using Windows. We have been upgrading as Windows evolves. We used Windows XP, then Windows created Windows 7, 8, and now 10.

How was the initial setup?

It was easy to install Windows 10. It took approximately 30 minutes to install.

We have a team of six administrators to maintain this solution.

What about the implementation team?

I completed the installation myself. I did not use the help of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

They could provide better pricing for the licensing.

It's a one-time payment when you purchase the system.

What other advice do I have?

I would definitely recommend this solution to others.

I would rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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