So far, so good. We've had our server here running for more than a couple of years. Other than maintenance updates on the server, I don't think we've ever had an issue with the Windward Engine stopping, forcing us to go and restart it. It's sort of like we set it and forget about it. It does what it needs to do. We have never had any issues with it.

We have had bugs from a report perspective. As far as the execution of reports and running them through the engine themselves, we have not had bugs. As long as a report runs successfully out of their designer, we've had no issues with the Windward Engine.

It's very stable. We haven't had any issues.

We have only done one update of the Windward product, after we asked for some error-handling functionality, and Windward built that for us. They released a new update that included error-handling and we updated our product at that time. That caused some issues. Upgrades are usually when some templates will start working a little bit differently and we might need to change little things here and there, but there wasn't anything big. As long as we don't upgrade the product again, I don't expect any stability issues.

The stability has been perfect. I can't recall when we last had an issue with Windward specifically.

We're going to update to the new version. We have an upcoming release where we're going to bring in some new code that we haven't been taking advantage of. We probably couldn't have our clients adopt to every version that they bring out. Our clients, being financial institutions, are a little bit more conservative, a little more cautious. But we're going to be making some updates in our first 2020 release. That's a huge thing for us. We're constantly looking to expand and get more utilization out of it.

It's very stable.

It is software, so there are always times where things don't work. Most of the time issues happen when trying to move to a new version. There might be problems with reports that were created in an older version, so either we have to make a tweak to the templates or we report it to them and get them to make an adjustment to their software.

For the most part, it's been quite stable for all the different releases we've been on.

I'm still working in Office 2016, and we have had some issues, but Windward is very quick to react when there is a problem. We are also going to switch over to Office 365 and that will solve a few of the problems.

It did take us a little bit of time to get it up and running, but since it has been up and running, Windward has been bulletproof. We haven't had any technical issues, no support calls at all. I can't say enough about the product. Sometimes, when there are third-party integrations, you have a lot of technical issues and interoperability issues, etc. There has been none of that with Windward. None. Their software is really high-quality.

We have been using the solution for over six years now and found it to be very stable.

No issues with stability, outside of any stress testing.

I consider it to be very stable. I have had a few issues in other places because of the fact that we are using a 64-bit operating system, but still using a 32-bit version of Microsoft Office. The Windward team informed me that this is responsible for infrequent Word crashes that occur while building Windward templates. However, these crashes are only a minor nuisance.

We've never had it crash. The stability of the solution is very good. We've had no issues with it ever crashing.

I don't have metrics, but I can say that some of our largest clients have on the order of 1,000,000 accounts and they are generating hundreds and hundreds of letters every day using Windward. I have never seen any problems on the performance side. It's not crashing or not performing on high volume. I can't recall any scenario where a client complained that Windward was crashing.

From time to time, we get an issue here and there, but nothing major in nature. The product is quite stable and robust.

In our largest installation, our back-office users number about 250. They are using Windward indirectly because they are generating letters and, internally, they are being generated through Windward.

When it comes to concurrency, on a server with eight threads, eight concurrent connections are being used. On the design side - the people who are designing reports - at the client I was referring to, there are four people who have been trained to design documents for the product.

It is stable. When you download a version and you test, it is stable and it works fine. 

I have not noticed any stability issues. It's a very stable platform, once you get your template built.

Now, in learning to build the templates, you will experience some learning curves, learning what works and what doesn't, and how you have to, like in any software, implement things. But once you have a stable template built, it's extremely stable.

No issues with stability.

Most of the issues are our fault because we did not understand the products.

It wasn't about stability. We had a couple of "teething" questions, and that was more about usability, how do we use the product. That was a learning on our side. Windward were really good in that, they did a screen-share with us, and actually worked with us to identify the problem and come up with solutions, so that was quite good. Again a very positive thing from Windward. 

None

No issues encountered.

No issues encountered.

Yes, we have encountered stability issues, but I think they were more when we were changing from one licensed product to another, and how we configured our system. We had some issues with the licensing, but that was resolved by Windward a long time ago.

Sometimes, but very rare.

No issues with stability.

No, we've not had any problems at all.

We are using this tool in a pilot state. There are no issues at the moment.

The product is very stable, and we have yet to find a scenario where the design environment (AutoTag) was different than our production environment (.NET Engine).

No issues encountered.

The tool is stable enough.

No issues with stability.

Yes there were some unexpected bugs but we were able to find workarounds.

Sometimes automated reports don't generate - seems to be completely random.

Only around licensing.