Can I rate it 20?

I haven't contacted the WordPress support team directly. Instead, I usually interact with the customer service of my server host when I need assistance, as WordPress is a program that can be set up without requiring direct support. For certain issues, I might also reach out to domain support for help when necessary.

WordPress is an open-source product, so there is no technical support required. For support, there is an online community from where you can hire developers for WordPress, or you can just communicate with the online community members.

We assist the client effectively in the initial two months, and we offer support.

We experienced an issue because our team relies on support for our WordPress site. It took us three hours to resolve, and during that time, the website was down. To address the problem, we increased the server load and explored alternative solutions. The issue was that the operating system had trouble communicating with the server on the backend. It can impact and result in notifications or, in some cases, server incapacity.

Since our server is hosted in the cloud, similar to how Google occasionally faces downtime with its cloud services, it can lead to a slowdown. In these instances, it's crucial to have a system that notifies users visiting the site, ideally through a user-friendly UI, to ensure they are aware of the situation.

You can get free support from WordPress. 

WordPress's technical support is good.

If you use WordPress, you would contact the company doing your hosting with any questions for tech support. I have used the tech support of my hosting company a few times and they were helpful. 

It is simply excellent.

Online support is about all that we needed for the main application. There was never a need for technical support, as such.

We don't pay for WordPress technical support. But there are a lot of forums and ways to troubleshoot information for it.

The technical support is okay. Generally, it goes with the theme owner. The service provider is sometimes fast in responding, and sometimes not.

It's community based, so we never need customer service.

It's bring your own support.

Great. You can always ask for help from its community anytime.

I would rate the technical support at an eight and a half out of 10.

7-8/10

7/10

A five out of 10.

A six out of 10.

On a scale of 1-10, I’d give technical support a 7. For every query that you may have, WordPress has a thread opened where you will find answers easily. This has helped me out many times in the past.