Workato Reviews

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User
Co-founder and CEO at a tech company with 11-50 employees
Dec 10 2017

What is most valuable?

Ease of use: We had a very aggressive timeline to implement, therefore were looking for solutions that required minimal training to learn and use effectively. The trigger/action paradigm is fairly simple to understand. Additionally, the app... more»

How has it helped my organization?

I find it very empowering that our account reps now get almost instant visibility into the payment status of their accounts. The bidirectional sync from the accounting system back to Salesforce allows for much faster cash inflow. We initially... more»

What needs improvement?

The platform is actually much more powerful than what it looks like on the surface. Lots of room for improvement to allow for discoverability of product features.
Real User
Sports Broadcaster at a media company with 51-200 employees
Sep 03 2017

What do you think of Workato?

Valuable Features The ability to integrate systems outside of the IT backlog. • Improvements to My Organization Allowed us to work around a product limitation in our CRM to send emails from our Marketing Automation platform. • Room for Improvement Better team collaboration. More flexibility allowing other users to modify specific recipes. • Use of Solution One year. • Deployment Issues No. • Stability Issues There are some issues with sending and receiving HTTP requests. • Scalability Issues None. • Customer Service and Technical Support Customer Service: I would give it an A+. Technical Support: I would give it an A+. Whenever I have an issue, their team is always quick with a resolution. • Previous Solutions Used Zapier, but switched...

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What is Workato?

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

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Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
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