Workato Room for Improvement
However, their API management is not very good, and their EDI pieces are not strong. The API Management needs to be matured. They have the major connectors available, but they still need to improve them.
A limitation is that their cloud presence is only in North America and Europe. They don't have anything in the Middle East or India. So they need to expand their base for companies that don't want to leave their country or region.
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SK
Suraj Kamal
Developer at Tenacious Techies
The platform's stability and support can be improved. It could have a lot of data transformation features. Additionally, they should include custom code languages like Java and Python. There should be more features to accommodate complex integrations and automation. Currently, it only has simple data mapping functionality, which needs to be improved for the use cases.
View full review »Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit confusing, and it's not very transparent. They charge for SAP, but then there's a cap on the number of transactions as well. I found it very difficult to understand how each transaction is considered.
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Workato
March 2024
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Since it's been promoted as a low-code and no-code platform, it is tedious to make a tailor-fit function. Trying to extend the customization limit becomes a challenge as the platform is not code-friendly. It is a challenge to make tweaks and create custom features.
The management dashboard in the solution is an area with shortcomings that needs improvement.
ME
reviewer1163055
Sales Director at a tech vendor with 1,001-5,000 employees
Like every product, it constantly needs to be updated because the industry and applications keep changing, but we are very impressed. I can't really see many areas of improvement because Workato is bringing out new enhancements to the product every couple of months. We don't have any complaints. The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities.
The platform is actually much more powerful than what it looks like on the surface. Lots of room for improvement to allow for discoverability of product features.
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reviewer1552686
Senior Techinal Lead at a tech services company with 51-200 employees
I would like to see the dashboarding and reporting processes improved.
- Better team collaboration.
- More flexibility allowing other users to modify specific recipes.
Buyer's Guide
Workato
March 2024
Learn what your peers think about Workato. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.