Workday Pros and Cons

This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all.

The solution is extremely stable.

It stores everything for the employee. It has also been able to store the information that we use for our payroll demand.

It is quite user-friendly.

Provides flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration.

It's a fully consolidated system. All the transactions and configuration are co-located in one fully in-memory system, so there is no need to go to different data sources (multiple DBs) to pull data; it’s all in one place.

It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response.

Performance and good usability are the two most valuable features of this solution.

We have fewer systems, less manual data entry, and less processing.

It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored.

Setting up reports can be a bit tricky.

They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries.

In terms of reporting, we have to rely on a consultant to do the report customization. The most important thing is to be able to do your own reporting, which it can't do. We rely so much on our consultant to customize reports for us.

For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern.

Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages.

Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved.

It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR.

There is a lot of complexity in the configuration of this solution.