We evaluated UiPath, Hyper Science, and Alteryx before choosing WorkFusion.

Their OCR package has been alright. I have played with the Microsoft Computer Vision packages, and this tends to do better on certain things, like handwriting analysis. In terms of ease of deployment and integration into the rest of the platform, it definitely provides advantages with ABBYY, which is what we use in WorkFusion under the hood.

We have explored some Microsoft solutions, but they aren't exactly complete parallels to WorkFusion. They just allow similar things. Where they often fall short is ease of deployment and integrating separate parts. For example, in Azure, I can set up a database and a process that will read from the database trying to link that into a machine learning algorithm. Linking that again to a document tagging type of setup would be tricky to do. WorkFusion allows for relative ease when linking all those separate portions.

The workflows and overall UI in WorkFusion are quite easy compared to other RPA tools like the UiPath, Automation Anywhere, and Blue Prism. That is one of its good features. WorkFusion is one of the top solutions. It is quite popular in the market, especially in Europe and Asia-Pacific. There is a large market using it.

We did try out some other options. However, they never flew. 

We had a dialog with almost all similar solutions in 2018 or 2017. 

RPA is the strongest capability of WorkFusion, but virtually all the competitive products offer all the feature sets. There isn't a product without OCR combined with RPA or machine learning capabilities. They are all coming bundled and packaged together from all the competitors.

Benchmarked with the marketplace, the core functionality where WorkFusion shines is relatively difficult. WorkFusion provides screen recording, drag and drop, etc., but those are not considered the mainstay of WorkFusion's features. Overall, my impression is that WorkFusion is a developer's automation platform, where some development experience is needed, versus competitors' products where there is more drag and drop and less development experience is needed.

There are many new features that competitors are bringing to market. Some of these features are related to dashboards or application monitoring capabilities. There are certain capabilities related to the development lifecycle, such as capturing processes and then having autogeneration of the code. That is a big capability that many competitors are introducing. Many competitors are providing lifecycle tools, which is something WorkFusion could include and enhance in its overall feature set.

One of the key differences is WorkFusion is evolving as an automation solution for the back office. It is evolving as a tool where a lot of processes are there. You need efficient, stable business processes in production. That is the kind of solution you have versus some of its competitors who are pitching their tools as everybody's automation tool, where everybody will participate and double up on the automations. Those solutions have made it relatively easier, so the learning curve is a bit easier and the development lifecycle is smaller. However, the execution speed is not that efficient. Other competitors are also integrating end-to-end lifecycle tools. They are also bringing out capabilities, like task mining and process mining, and trying to integrate those with their tools so the whole delivery lifecycle can be shortened. These are some of the key areas from the top competitors where WorkFusion differs.

We evaluated some solutions, but it ultimately came down to price. WorkFusion was fairly early in the market. I am not sure if their technology is as sophisticated as some of the new players on the market, but the new players on the market are also a lot more expensive.

WorkFusion has standardized processes, but they've also developed new templates and machine learning models for us. Overall, I would say they're fairly standardized. Another provider develops machine learning models on the go based on a template, but a different business model enables them to do that.

We evaluated about four other vendors over a year ago through an RFP process that was managed by our procurement team. It took us about 12 months to settle on WorkFusion.

The reasons for not choosing the others included price or the viability of their products.

For someone who is looking into WorkFusion but already has an RPA tool in place, I would say that WorkFusion is a bit different. Workfusion's structure and strategy are not simply to be a single solution provider, but a fully integrated solution provider. They bring a whole suite of services to you. Others, like UiPath or Foxtrot Robotic Process Automation, just do one thing, RPA. But Workfusion brings all the services together, making it a one-stop-shop experience. Instead of your having to subcontract things out, WorkFusion's solution is all-encompassing. 

That was one of the key factors in our going with them because, in our next phase of development, they are going to be able to deliver that part, rather than our having to go to another vendor to complete things.

We explored other solutions, like UiPath and Automation Anywhere. We even tried Power Automate. We evaluated them almost two and a half years ago, then we settled with WorkFusion as our platform of choice due to its scaling capabilities.

When it comes to building automation using RPA, it is not very intuitive or user-friendly. We definitely require developers to build automations. Compared to using alternative products to build automations, such as Automation Anywhere or Power Automate, WorkFusion is not easier for building quick and dirty automations. However, if you want to build automation that can be deployed at scale for several transactions within a day, WorkFusion's RPA is amazing. This is one product feature that we found rather interesting.

We evaluated a few different automation vendors, but we felt that the WorkFusion product was more directly designed to meet our needs; it did not require a custom build by another vendor.

It competes with other solutions in the RPA domain, such as UiPath, Blue Prism, and Automation Anywhere.

We checked a few things, then we went with WorkFusion. We liked the flexibility with WorkFusion to handle complex use cases. That was the main reason why we went with WorkFusion. I was also going to say their AutoML seemed advanced compared to other tools.

While we have got WorkFusion as a solution at the moment, we continue going through due diligence. We actively check and evaluate the alternatives that are available. We consider it an ongoing or proactive review of our current toolkit. We currently use mostly WorkFusion, but we also use Python for some of the other automation. We are looking at other important products like UiPath, Blue Prism, Automation Anywhere, and Help Automate. Those are the tools that we are pulling in to use for our comparisons. One of them may solve potential pain points the current solutions do not.  

We are currently reviewing alternative, scalable solutions.

WorkFusion is leader on IDP.

I have evaluated other solutions on the market and have found that the document recognition experience with this solution is better. Some use OCR and others use machine learning, but there is no solution on the market with the capability where you can apply machine learning for a different type of document, and you can extract fields of your interest from it. This is a core feature of this solution.

Automation Anywhere and UiPath have better user interfaces, where it is quite obvious for anyone who is new to the programming world. It allows you to make business processes, some getting quite complex. WorkFusion has this as well, but it is quite limited. At the same time, complex business processes in production will always need some coding.

We've gone beyond just WorkFusion. We have added more tools to our development. We do Python and Microsoft Power Automate as well. We keep exploring and adding more tools that we can use internally to cover things. One thing we have noticed using some of these tools is that some things may be faster in Python than in WorkFusion. We try to compare them and see which one solves the particular problem we have and which is faster.

We attempted OCR in Python but we weren't getting the accuracy we wanted. We brought in Power Automate and noticed that there's an OCR piece in the PowerApps and we are looking at whether it can give us the accuracy we want. But for now, when we have documents and files to read, the tool we go for is WorkFusion.

We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution. But when cost-conscious customers ask us for a robust solution, we recommend LokiBots because its capabilities are pretty good. And if a customer is open to using a cloud-native product, we generally go ahead and suggest LokiBots because it is very competitive and robust. Also, LokiBots uses some of Google's advanced technology stacks.

Yes, we carried out a high-level RFI (Request for Information) / RFP (Request for Proposal) process with a number of the big vendors. After deliberation and measurement against our expectations, we picked WorkFusion.

My client had chosen and acquired WorkFusion in advance of hiring me. They were looking for a consultant to assist them with development and deployment.

We are also a reseller for UiPath. Automation Anywhere is the only tool that is an enterprise version. UiPath and Blue Prism are a license based tool. Then, WorkFusion came into the picture with a lot of promises but also with enterprise tools. So, WorkFusion will be a big competitor to Automation Anywhere.

We have technically analyzed both Automation Anywhere as well as WorkFusion.