WorkFusion Scalability

Brock Miller - PeerSpot reviewer
Senior Vice President at a financial services firm with 10,001+ employees

WorkFusion is scalable.

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Shamus Cardon - PeerSpot reviewer
IT Engineer III at a healthcare company with 10,001+ employees

In terms of web automation and desktop automation, it is mostly a server provisioning thing. That is mostly on our side. Once we have the servers provisioned and imaged, we can deploy one to 10 processes that follow the same code with relative ease. I have never really tried to scale beyond 10 or so.

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AS
Vice President at YASH Technologies

I can't really comment on the scalability, except to say that large enterprises would already be best suited to this solution due to the size and cost constraints inherent in its design. 

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Buyer's Guide
WorkFusion
March 2024
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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

WorkFusion is a very flexible, customizable, and scalable solution. You can choose the models and the permissions you need. That flexibility is required because we have a large client base and they each have their core requirements. Sometimes, their requirements change because their invoices, letters, or data undergo changes, or their KPIs change. We have to program WorkFusion to meet their requirements.

It is scalable,  but scaling it sometimes requires financial judgments.

In our organization it is mostly the functional and marketing people who use the solution, meaning around 25 to 40 people. Some are customer associates, some are interns, some are part of marketing consulting, and some deal with data.

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PS
Sr. Manager at a financial services firm with 5,001-10,000 employees

RPA, as a whole, is an amazing product within WorkFusion, when it comes to deploying at scale.

WorkFusion is the platform of choice for scalability. This is one reason that we are using WorkFusion compared to other competitive products, where the ease of building RPA is much better. If I look at the competitive products from a scalability standpoint, WorkFusion is the platform of choice for us. It is amazing.

We have already 50-plus processes deployed in production. We have around 50 to 70 more processes in our pipeline, and the pipeline is growing.

We have a 20-member team at the company working on WorkFusion.

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Matts Jöhncke - PeerSpot reviewer
Tech lead Automation at a retailer with 10,001+ employees

We have about 20 people from the central team using WorkFusion. They are developing and designing processes. Then, we have a few hundred users interacting with the interface and doing tasks. 

The solution is scalable. 

We have almost 200 processes, and they are sizable. We use it extensively across several companies. We don't see diminishing cases, especially now with LLMs. However, it is challenging in all directions. There are other options on the market. However, the monitoring, orchestration, and governance in place will mean we likely will continue to use it. 

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RT
Vice President of Intelligent Automation at a tech services company with 5,001-10,000 employees

It is a highly scalable solution. It has limits at some point, e.g., like 300-hour servers in one deployment. However, for most organizations, when you get to that limit, that is already a humongous configuration. Then, you had better go and create another installation instead of having a huge cloud farm or something. We set up another one, and that is probably the best thing.

All our automations are unattended automations, so users are not directly using them. In terms of the business impact, we have 500-plus users whose lives are impacted by these automations.

Right now, we are rapidly expanding. In January last year, we had 10 automations in production. Then, by the end of the year, we had 50 in production. Obviously, when you have 10 in production, you don't need a lot of maintenance on those. However, when you have 50, you expect that some kind of effort will be needed. We haven't seen the full brunt of that yet. In general, my expectations are that roughly 20% to 30% of the development team will be needed per year on the automations. This is because of multiple factors, including the changing requirements from the business side, other process changes or updates, or changing requirements from the WorkFusion platform. 

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JG
Senior Product Manager at a financial services firm with 51-200 employees

They addressed any scalability issues we had at the time. It wasn't perfect from the beginning, but WorkFusion always showed us support and commitment to helping us succeed. I would rate them an eight of 10 for scalability. If it's not ready to scale, they will find a solution for you. They scaled it for us in the end.

We process an average of 1,000 documents a day. These documents are about 30 pages on average, and there are about 50 to 70 data points per document that can be extracted.

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Lada Chu - PeerSpot reviewer
Senior Vice President, KYC Director at a financial services firm with 1,001-5,000 employees

My impression is that Workfusion is very scalable. The purpose of my using it first in our organization was to test it out before using it enterprise-wide. I have sufficient volume and activity to prove out their model. And so far, the results are very promising. We're in the next phase of exploring enterprise-wide deployment.

My organization has about 72 people, a combination of offshore and onshore, and they are currently the users of the WorkFusion product. 

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MB
Intelligent Automation Manager at a retailer with 10,001+ employees

It is moderately scalable. The scalability in version 9.0 is both a benefit and a drawback. 

The big problem with version 9.0 is if it is not specifically RPA, then everything that is not RPA (in terms of processing) happens on the application server, which is also where the orchestration happens. So, if you have data-intensive processes that aren't being distributed, since RPA and machine learning are the only distributed processes, then you have a major single point of failure. We have had some significant issues with this piece of it.

The newest version solves these drawbacks. In version 10.0, those tasks and the orchestration, which is the application server and the processing of non-RPA tasks, will be separated. The non-RPA tasks will have their own distributed clusters that you can scale, which is a huge difference.

We are looking to upgrade this year. The newest version (10.0) has more scalability for back-end processing.

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HK
Deputy OFAC Officer at a financial services firm with 1,001-5,000 employees

Scalability has been good so far, but we haven't had a massive increase to truly test it. Based on our observations of the dynamic nature of functions, lists, enhancements, and additions or subtractions, WorkFusion has met our demands so far, which is great.

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AG
RPA SME at a financial services firm with 10,001+ employees

We haven't scaled it on a dynamic basis, in real time, as you might do with Amazon Web Services or cloud services. But if we have a bot working on four machines, and we need to handle more loads, the very simple way of doing it is to add more machines or VDIs. Another option is to make them run for more hours so that they can complete the load. We are able to manage our loads with our design and the way how we implemented the solution. We haven't had challenges.

Currently, we have version 9 which is on-prem. From version 10 it is on the cloud. It's a big move from on-prem to cloud. So a lot of people have to learn the basics of the cloud. Then the whole program can move to the cloud. There are discussions going on and the next move is to the cloud.

There are a lot of people using the solution within our company. Some are technical people who are developing and deploying solutions. Others are on the platform team and they are managing the end product. Some people are analysts who have different levels of access. And some are on the business teams in the bank, who actually run the bots. There are six or seven teams involved with a total of about 100 people using it.

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MS
Director of Automation at a consultancy with 51-200 employees

It is used extensively as a big part of our organization. We use it for our two main use cases: order audit entry and customs. We are using it heavily and rely on it. If it goes down, it is a big problem.

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SB
Head of Intelligent Automation - Africa Regions at a financial services firm with 10,001+ employees

I would say there are probably just less than 100 users currently working with WorkFusion at our company. I am not sure what the total number is, but probably less than 100. Within the African group, we have probably got about 15 to 20 total users.  

Most of the people using the product are using it on a daily basis. The processes created as bots are obviously running in real-time all the time. The developers are either busy with deployments or they get involved from an analysis and design perspective. But working directly with the product consumes a high percentage of the users' time.  

Our scaling is simply replication across countries and geography. There are always new projects and configurations that need to take place to augment the system, but it is pretty easy to scale usage of completed bots.  

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JD
Analyst, Intelligent Automation at a financial services firm with 10,001+ employees

The SPA is not so good.

RPA Express is very good.

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Deepak Thomas - PeerSpot reviewer
Technical Lead at Standard Bank South Africa

The version we are using has been able to scale fine since we have done it already. I would like to see how the scalability is of version 10, which we are waiting to do.

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DC
Banking RPA Senior Engineer at a financial services firm

Platform is very scalable with the exception of Control Tower. Some improvements could be usefull on this component.

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JS
Robotics Support at a financial services firm with 10,001+ employees

It's a scalable solution that integrates well with other solutions.

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JG
Head of Automation at a financial services firm with 10,001+ employees

We are quite happy with the scalability. To scale, it just requires more nodes to make for more bots. We have probably about 100 or 200 robots running. So there are over a hundred instances of automations running and they execute many thousands of times each. I'm sure we plan to increase usage even more and we are confident that we can.

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SK
Co-Founder at Beta Edge Technology Limited

I would not recommend this product for large automation projects because it gave us problems in terms of space and the speed at which it was executing. Once it starts running a large process with loops, it hangs. So, the process takes longer to complete.

When I deployed this solution, it was for a financial institution that had a six-person team. We automated three processes that have to do with reconciliation and they run them every week or two. The six people share roles and the bots assist them.

The reason that we deployed bots for them is that they are limited in number and needed assistance. At this point, the usage is not expected to grow.

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BB
IT Manager at a recreational facilities/services company with 11-50 employees

This solution is scalable and it's easy to expand.

I am currently the only user because we have to do the setup learning from the website.

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SG
Delivery Director at a computer software company with 1,001-5,000 employees

It is scalable. There are no issues at all. Scalability is there. 

We have around ten users using this solution but our client goes up to 100 users.

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RP
Senior Software Engineer at a computer software company with 10,001+ employees

The scalability is quite good. It's ok. We have more than a hundred people using it - most tech architects.

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DC
RPA Lead and IT Manager at a manufacturing company with 51-200 employees

Scalability is great. It's very easy to scale. I have a good impression of the scalability. 

Only I use this solution in my company, I am the only user. 

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it_user1098837 - PeerSpot reviewer
Manager at a consultancy with 51-200 employees

The solution is very easy to scale. You can use WorkFusion tools and IPI tools to make the automation work. Some of our clients have 15 to 20 users on the solution. 

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PM
Director & Co-founder at a tech services company with 1-10 employees

WorkFusion is scalable.

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Buyer's Guide
WorkFusion
March 2024
Learn what your peers think about WorkFusion. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.